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Advisory: (Revision) HP NC522m, NC530M, NC 530FLB, NC532i, NC542m, NC550m Dual Port 10GbE Adapters - The Adapters May Not Establish a Link with a Cisco Catalyst Blade Switch 3020, 3120G, 3120X, or HP 6120G/XG, 6125G/XG, 6125G Blade Switch

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c02835977

Version: 5

Advisory: (Revision) HP NC522m, NC530M, NC 530FLB, NC532i, NC542m, NC550m Dual Port 10GbE Adapters - The Adapters May Not Establish a Link with a Cisco Catalyst Blade Switch 3020, 3120G, 3120X, or HP 6120G/XG, 6125G/XG, 6125G Blade Switch
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2013-01-17

Last Updated: 2013-01-17


DESCRIPTION

Document Version
Release Date
Details
5
01/17/2013
Updated the Description and Resolution section to clarify the issue.
4
12/04/2012
Added HP Flex-10 10Gb 2-port 530M Adapter, HP Flex-10 10GB 2-port 530FLB Adapter, HP NC532i Dual Port Flex-10 10GbE Multifunction Server Adapter, HP NC550m 10Gb 2-Port PCIe x8 Flex-10 Ethernet Adapter as affected products.
3
10/25/2012
Added HP 6125G/XG Ethernet Blade Switch and HP 6125G Ethernet Blade Switch as affected products.
2
05/25/2011
Added HP 6120G/XG Blade Switch as an affected product.
1
05/12/2011
Original Document Release.

When using an HP NC522m, NC530M, NC 530FLB, NC532i, NC542m, or NC550m Dual Port 10GbE Adapter in an HP c-Class BladeSystem server blades that have a Cisco Catalyst 3020, Cisco Catalyst 3120G, Cisco Catalyst 3120X, or HP 6120G/XG, HP 6125G/XG, HP 6125G Blade Switch connected, the Auto-Negotiation process fails and a link is not established. As a result, the adapter does not obtain an IP address.

The Physical Layer (PHY) used on the adapters implements Clause 73 Auto-Negotiation (AN) per the IEEE 802.3 standard for Ethernet Auto-Negotiation on the backplane between 10Gbps and 1Gbps operation. The switch/PHY combination used on the Cisco Catalyst Blade switches and HP 6120G/XG implement Clause 37 Auto-Negotiation (AN) of the IEEE 802.3 standard.

A link will not be established on a Cisco Catalyst 3020, Cisco Catalyst 3120G, Cisco Catalyst 3120x, and HP 6120G/XG Blade Switch when using the default speed/duplex configuration setting Auto Speed/Auto Duplex. A link will be successfully established when using the Fixed Speed/Fixed Duplex setting.

A link will not be established on an HP 6125G/XG and HP 6125G Blade Switch if the default speed/duplex configuration setting is changed from Fixed Speed/Fixed Duplex to Auto Speed/Auto Duplex . In addition, a link may not be established if the speed/duplex configuration settings are changed numerous times even after the setting is reset to Fixed Speed/Fixed Duplex . As a result, it is recommended not to change the default speed/duplex settings on these switch models.

SCOPE

Any HP c-Class BladeSystem while using an HP NC522m, NC530M, NC530FLB, NC532i, NC542m, or NC550m Dual Port 10GbE Adapter in server blades that have any of the following HP blade switch models connected:

  • Cisco Catalyst 3020 Blade Switch for HP c-Class BladeSystem - Option Part: 410916-B21
  • Cisco Catalyst Blade Switch 3120G for HP - Option Part 451438-B21
  • Cisco Catalyst Blade Switch 3120X for HP - Option Part 451439-B21
  • HP 6120G/XG Blade Switch - Option Part 498358-B21
  • HP 6125G/XG Ethernet Blade Switch - Option Part 658250-B21
  • HP 6125G Ethernet Blade Switch - Option Part 658247-B21

RESOLUTION

The HP NC522m, NC530M, NC530FLB, NC532i, NC542m, and NC550m Dual Port 10GbE Adapters are designed for 10GbE operation and may not negotiate correctly with the Cisco Catalyst 3020, Cisco Catalyst 3120G, Cisco Catalyst 3120X, HP 6120G/XG, HP 6125G/XG, or HP 6125G Blade Switch. When using these network adapters, ensure that the blade switch speed/duplex configuration is set to Fixed Speed/Fixed Duplex.

For additional information and instructions, refer to the following guides:

Cisco Catalyst Blade Switch 3000 Series for HP Getting Started Guide , available at the following URL:

Cisco Catalyst Blade Switch 3120 for HP Software Configuration Guide , available at the following URL:

HP ProCurve Series 6120 Switches Management and Configuration Guide , available at the following URL:

HP 6125 Blade Switch Series Fundamentals Configuration Guide , available at the following URL:



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .


Hardware Platforms Affected: Cisco Catalyst 1/10GbE 3120X Blade Switch(Standard HP Product), Cisco Catalyst 1GbE 3120G Blade Switch(Standard HP Product), Cisco Catalyst Blade Switch 3020 for HP c-Class BladeSystem(Standard HP Product), Cisco Catalyst Blade Switch 3120G and Cisco Catalyst Blade Switch 3120X for HP, HP 6120G/XG Ethernet Blade Switch, HP 6120G/XG Ethernet Blade Switch(Standard HP Product), HP 6125G Ethernet Blade Switch, HP 6125G/XG Ethernet Blade Switch, HP Flex-10 10Gb 2-port 530FLB Adapter, HP Flex-10 10Gb 2-port 530M Adapter, HP NC522m Dual Port 10GbE Multifunction BL-c Adapter, HP NC532i Dual Port 10GbE Multifunction BL-c Adapter, HP NC542m Dual Port Flex-10 10GbE BL-c Adapter(Standard HP Product), HP NC550m 10Gb 2-port PCIe x8 Flex-10 Ethernet Adapter, HP ProLiant BL280c G6 Server Blade, HP ProLiant BL2x220c G6 Server Blade, HP ProLiant BL420c Gen8 Server Blade, HP ProLiant BL460c G6 Server Blade, HP ProLiant BL460c G7 Server Blade, HP ProLiant BL460c Gen8 Server Blade, HP ProLiant BL465c G5 Server Blade, HP ProLiant BL465c G6 Server Blade, HP ProLiant BL465c G7 Server Blade, HP ProLiant BL465c Gen8 Server Blade, HP ProLiant BL490c G6 Server Blade, HP ProLiant BL490c G7 Server Blade, HP ProLiant BL495c G5 Server Blade, HP ProLiant BL495c G6 Server Blade, HP ProLiant BL620c G7 Server Blade, HP ProLiant BL660c Gen8 Server Blade, HP ProLiant BL680c G5 Server Blade, HP ProLiant BL680c G7 Server Blade, HP ProLiant BL685c G6 Server Blade, HP ProLiant BL685c G7 Server Blade
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02835977
©Copyright 2013 Hewlett-Packard Development Company, L.P.
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