Print | Rate this content

Advisory: HP Systems Insight Manager (HP SIM) - False Error Messages May Be Displayed in Task Results Page for the Registration Operation of Windows Server 2008 R2 Hyper-V

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c02843369

Version: 1

Advisory: HP Systems Insight Manager (HP SIM) - False Error Messages May Be Displayed in Task Results Page for the Registration Operation of Windows Server 2008 R2 Hyper-V
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2011-05-18

Last Updated: 2011-05-18


DESCRIPTION

On a system running HP Systems Insight Manager (HP SIM), CIM_ERR_INVALID_NAMESPACE error messages may be displayed in the task results page of HP SIM for the registration operation of Windows Server 2008 R2 Hyper-V even though registration is successful.

The CIM_ERR_INVALID_NAMESPACE error is seen in the registration log (as shown below) after successful registration of Windows Server 2008 R2 Hyper-V hosts that do not have the failover cluster feature enabled. This error message is false, and logged when HP Virtual Machines Manager (VMM) attempts to check if the server is cluster enabled.

SCOPE

Any system running Windows Server 2008 R2 and HP Systems Insight Manager (HP SIM) with HP Virtual Machines Manager (VMM) Version 6.0, Version 6.1, Version 6.1.1, Version 6.1.2, Version 6.2, Version 6.2.1, or Version 6.3.

RESOLUTION

A future release of HP Virtual Machines Manager (VMM) and Insight Control software will prevent the false error messages from being logged in the task results page of HP Systems Insight Manager (HP SIM).

In all releases prior and inclusive of Virtual Machines Manager 6.3 release, ignore the intermediate error messages seen in HP SIM for successful Windows Server 2008 R2 Hyper-V registration. The errors do not affect the registration process of the Windows Server 2008 R2 Hyper-V hosts.

This advisory will be updated when additional information becomes available.



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .


Hardware Platforms Affected: HP Insight Control Software, HP Insight Virtual Machine Manager Software for ProLiant, HP ProLiant BL260c G5 Server series, HP ProLiant BL280c G6 Server series, HP ProLiant BL2x220c G5 Server series, HP ProLiant BL2x220c G6 Server series, HP ProLiant BL2x220c G7 Server series, HP ProLiant BL460c G5 Server series, HP ProLiant BL460c G6 Server series, HP ProLiant BL460c G7 Server series, HP ProLiant BL465c G5 Server series, HP ProLiant BL465c G6 Server series, HP ProLiant BL465c G7 Server series, HP ProLiant BL490c G6 Server series, HP ProLiant BL490c G7 Server series, HP ProLiant BL495c G5 Server series, HP ProLiant BL495c G6 Server series, HP ProLiant BL620c G7 Server series, HP ProLiant BL680c G5 Server series, HP ProLiant BL680c G7 Server series, HP ProLiant BL685c G5 Server series, HP ProLiant BL685c G6 Server series, HP ProLiant BL685c G7 Server series, HP ProLiant DL320 G5 Server series, HP ProLiant DL320 G5p Server series, HP ProLiant DL320 G6 Server series, HP ProLiant DL360 G5 Server series, HP ProLiant DL360 G6 Server series, HP ProLiant DL360 G7 Server series, HP ProLiant DL365 G5 Server series, HP ProLiant DL370 G6 Server series, HP ProLiant DL380 G5 Server series, HP ProLiant DL380 G6 Server series, HP ProLiant DL380 G7 Server series, HP ProLiant DL385 G5 Server series, HP ProLiant DL385 G5p Server series, HP ProLiant DL385 G6 Server series, HP ProLiant DL385 G7 Server series, HP ProLiant DL580 G5 Server series, HP ProLiant DL580 G7 Server series, HP ProLiant DL585 G5 Server series, HP ProLiant DL585 G6 Server series, HP ProLiant DL585 G7 Server series, HP ProLiant DL785 G5 Server series, HP ProLiant DL785 G6 Server series, HP ProLiant DL980 G7 Server series, HP ProLiant ML310 G5 Server series, HP ProLiant ML310 G5p Server series, HP ProLiant ML330 G6 Server series, HP ProLiant ML350 G5 Server series, HP ProLiant ML350 G6 Server series, HP ProLiant ML370 G5 Server series, HP ProLiant ML370 G6 Server series, HP ProLiant SL335s G7 Server series, HP ProLiant SL390s G7 Server series, HP Systems Insight Manager (HP SIM) Software, HP Virtual Machines Manager Software(Standard HP Product)
Operating Systems Affected: Microsoft Windows Server 2008 R2
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02843369
©Copyright 2011 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!