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Setting Up the Printer for a Wireless Network for the HP Photosmart 6510 e-All-in-One Printer Series

Introduction

This document explains how to install the print drivers and other software for your printer to use it on a wireless network. If you have more than one computer on the network, install the printer software on each computer that you plan to share with the printer.

NOTE: If you have not already set up your printer, click here for instructions to set up the printer hardware , and then return to this document to set up your printer on a wireless network.

Windows XP

Follow these steps for the Windows XP operating system.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network.

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click Start (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Use an automated tool to help gather information

NOTE: This tool is not available for Mac operating systems.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step two: Connect to the wireless network

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the control panel, touch the Wireless icon ().

  2. Touch Settings.

  3. Touch Wireless Setup Wizard.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  4. Touch the name of your network.

    If the list does not contain your network name, follow these steps to enter it manually:

    1. Touch Enter New Network Name.

    2. On the control panel, touch the appropriate letters and numbers to enter the network name (SSID).

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When you finish entering the new network name, touch Done, and then touch OK.

    4. Touch Infrastructure, and then touch WEP encryption or WPA encryption.

      If you do not want to use encryption (a security password), touch No, my network does not use encryption, and then skip to step 6.

  5. If prompted, enter the WEP or WPA key:

    1. Touch the appropriate letters or numbers on the on-screen keyboard.

      NOTE: You must enter the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
    2. When you are finished entering the WEP key or WPA key, touch OK to confirm.

      The product attempts to connect to the network.

  6. Make sure the product successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the printer software

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 1: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 2: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Windows Vista

Follow these steps for the Windows Vista operating system.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network.

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Use an automated tool to help gather information

NOTE: This tool is not available for Mac operating systems.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step two: Connect to the wireless network

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the control panel, touch the Wireless icon ().

  2. Touch Settings.

  3. Touch Wireless Setup Wizard.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  4. Touch the name of your network.

    If the list does not contain your network name, follow these steps to enter it manually:

    1. Touch Enter New Network Name.

    2. On the control panel, touch the appropriate letters and numbers to enter the network name (SSID).

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When you finish entering the new network name, touch Done, and then touch OK.

    4. Touch Infrastructure, and then touch WEP encryption or WPA encryption.

      If you do not want to use encryption (a security password), touch No, my network does not use encryption, and then skip to step 6.

  5. If prompted, enter the WEP or WPA key:

    1. Touch the appropriate letters or numbers on the on-screen keyboard.

      NOTE: You must enter the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
    2. When you are finished entering the WEP key or WPA key, touch OK to confirm.

      The product attempts to connect to the network.

  6. Make sure the product successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the printer software

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 3: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 4: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Windows 7

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network.

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on a wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Use an automated tool to help gather information

NOTE: This tool is not available for Mac operating systems.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step two: Connect to the wireless network

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the control panel, touch the Wireless icon ().

  2. Touch Settings.

  3. Touch Wireless Setup Wizard.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  4. Touch the name of your network.

    If the list does not contain your network name, follow these steps to enter it manually:

    1. Touch Enter New Network Name.

    2. On the control panel, touch the appropriate letters and numbers to enter the network name (SSID).

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When you finish entering the new network name, touch Done, and then touch OK.

    4. Touch Infrastructure, and then touch WEP encryption or WPA encryption.

      If you do not want to use encryption (a security password), touch No, my network does not use encryption, and then skip to step 6.

  5. If prompted, enter the WEP or WPA key:

    1. Touch the appropriate letters or numbers on the on-screen keyboard.

      NOTE: You must enter the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
    2. When you are finished entering the WEP key or WPA key, touch OK to confirm.

      The product attempts to connect to the network.

  6. Make sure the product successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the printer software

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 5: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 6: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Windows 8

Follow these steps to install the printer software for a wireless network.

NOTE: If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Right-click the Start button () or the lower left corner of the screen, and then click Search.

    2. In the Search box, type HP, and then click the icon for your printer. The printer software opens.

    3. Click Utilities, and then click Printer Setup & Software Selection.

    4. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    5. Follow the on-screen instructions to finish installing the software. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Use an automated tool to help gather information

NOTE: This tool is not available for Mac operating systems.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step two: Connect to the wireless network

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the control panel, touch the Wireless icon ().

  2. Touch Settings.

  3. Touch Wireless Setup Wizard.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  4. Touch the name of your network.

    If the list does not contain your network name, follow these steps to enter it manually:

    1. Touch Enter New Network Name.

    2. On the control panel, touch the appropriate letters and numbers to enter the network name (SSID).

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When you finish entering the new network name, touch Done, and then touch OK.

    4. Touch Infrastructure, and then touch WEP encryption or WPA encryption.

      If you do not want to use encryption (a security password), touch No, my network does not use encryption, and then skip to step 6.

  5. If prompted, enter the WEP or WPA key:

    1. Touch the appropriate letters or numbers on the on-screen keyboard.

      NOTE: You must enter the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
    2. When you are finished entering the WEP key or WPA key, touch OK to confirm.

      The product attempts to connect to the network.

  6. Make sure the product successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the printer software

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 7: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 8: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Mac OS X v10.6 Snow Leopard

Follow these steps to install the software on a Mac running the Snow Leopard operating system.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection:

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications, and then double-click HP Setup Assistant.

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection:

      Continue to the next step to proceed with the installation.

Step two: Connect to the wireless network

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the control panel, touch the Wireless icon ().

  2. Touch Settings.

  3. Touch Wireless Setup Wizard.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  4. Touch the name of your network.

    If the list does not contain your network name, follow these steps to enter it manually:

    1. Touch Enter New Network Name.

    2. On the control panel, touch the appropriate letters and numbers to enter the network name (SSID).

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When you finish entering the new network name, touch Done, and then touch OK.

    4. Touch Infrastructure, and then touch WEP encryption or WPA encryption.

      If you do not want to use encryption (a security password), touch No, my network does not use encryption, and then skip to step 6.

  5. If prompted, enter the WEP or WPA key:

    1. Touch the appropriate letters or numbers on the on-screen keyboard.

      NOTE: You must enter the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
    2. When you are finished entering the WEP key or WPA key, touch OK to confirm.

      The product attempts to connect to the network.

  6. Make sure the product successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 9: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 10: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

OS X v10.7 Lion

Follow these steps to install the software on a Mac running the Lion operating system.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection:

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications, and then double-click HP Setup Assistant.

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection:

      Continue to the next step to proceed with the installation.

Step two: Connect to the wireless network

Follow these steps to connect the printer to your wireless network.

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the control panel, touch the Wireless icon ().

  2. Touch Settings.

  3. Touch Wireless Setup Wizard.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  4. Touch the name of your network.

    If the list does not contain your network name, follow these steps to enter it manually:

    1. Touch Enter New Network Name.

    2. On the control panel, touch the appropriate letters and numbers to enter the network name (SSID).

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When you finish entering the new network name, touch Done, and then touch OK.

    4. Touch Infrastructure, and then touch WEP encryption or WPA encryption.

      If you do not want to use encryption (a security password), touch No, my network does not use encryption, and then skip to step 6.

  5. If prompted, enter the WEP or WPA key:

    1. Touch the appropriate letters or numbers on the on-screen keyboard.

      NOTE: You must enter the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
    2. When you are finished entering the WEP key or WPA key, touch OK to confirm.

      The product attempts to connect to the network.

  6. Make sure the product successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the software

NOTE: Older HP software might not be compatible with OS X 10.7 Lion. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from the HP website.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 11: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 12: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

OS X v10.8 Mountain Lion and OS X v10.9 Mavericks

Follow these steps to install the software on a Mac running the Mountain Lion or Mavericks operating system.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection:

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications, and then double-click HP Setup Assistant.

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection:

      Continue to the next step to proceed with the installation.

Step two: Connect to the wireless network

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the control panel, touch the Wireless icon ().

  2. Touch Settings.

  3. Touch Wireless Setup Wizard.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  4. Touch the name of your network.

    If the list does not contain your network name, follow these steps to enter it manually:

    1. Touch Enter New Network Name.

    2. On the control panel, touch the appropriate letters and numbers to enter the network name (SSID).

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When you finish entering the new network name, touch Done, and then touch OK.

    4. Touch Infrastructure, and then touch WEP encryption or WPA encryption.

      If you do not want to use encryption (a security password), touch No, my network does not use encryption, and then skip to step 6.

  5. If prompted, enter the WEP or WPA key:

    1. Touch the appropriate letters or numbers on the on-screen keyboard.

      NOTE: You must enter the exact uppercase and lowercase letters. Otherwise, the wireless connection fails.
    2. When you are finished entering the WEP key or WPA key, touch OK to confirm.

      The product attempts to connect to the network.

  6. Make sure the product successfully connects to the network before continuing to the next step.
    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to enter the information again.

Step three: Download and install the software

NOTE: Older HP software might not be compatible with Mountain Lion or Mavericks. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from the HP website.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 13: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 14: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Related links

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .

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