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HP Officejet 4620 e-All-in-One and HP Deskjet Ink Advantage 4620 e-All-in-One Printer Series - Installing the Product Software for a Wireless Network Connection

Introduction

This document contains instructions to install the product in an existing wireless network that uses an access point , such as a router. This type of network is called an infrastructure network. HP recommends the infrastructure type of network for wireless connection to your product.
NOTE: You can also use these instructions if you previously installed the software for a USB connection and now want to change to a wireless network connection.

Figure 1: Example of a wireless network that uses an access point

Image: Example of a wireless network that uses an access point
1 - Wireless connection
2 - Wireless connection
3 - Access point
4 - HP product

Important : Before you can install the product, your wireless network must already be set up. To set up your network, follow the instructions that came with your particular access point.

Click the plus sign ( ) next to your operating system for more information.

Windows XP

Follow these steps for the Windows XP operating system.

IMPORTANT: You must follow these steps in the order presented .

Step one: Gather the required network setup items

You must have the following items before you install the HP product on the wireless network:

Don't worry if you do not have all of the items yet! The HP Print and Scan Doctor can help you gather some of these items ( ).
  • Network name: The network name is the SSID

  • WEP key or WPA security passphrase

  • A computer that is connected to the wireless network

  • Internet access: HP recommends broadband Internet access such as cable or DSL

    NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web services or get product updates.
  • Your wireless-capable HP printer: Place it close to the computer during the installation procedure

  • A USB cable (used only during installation). Do not connect the cable now

Use an automated tool to help gather information

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor . If you have difficulty gathering your network information, try using the HP Print and Scan Doctor to retrieve your network name and password.
NOTE: The HP Print and Scan Doctor might not be available for all HP products, particularly older products. It is available for most products, however, and in most languages.

This tool is available for all Windows operating systems except Windows RT. The tool is not available for Mac OS operating systems.

Follow these steps to download and run the HP Print and Scan Doctor, and then locate your network login information.
  1. Click the following link to download the HP Print and Scan Doctor.

    Link to tool
    File size
    3.5 MB
  2. Make sure your computer meets the system requirements, and then click Download .

  3. Check to see if the Security Warning dialog box opens, and then click the Plus sign ( ) next to the corresponding option:

    • If the Security Warning dialog box opens

      When the Security Warning dialog box opens, choose one of the following methods to download the wizard.

      • Method one: Run the utility

        1. In the Security Warning dialog box, click Run .

        2. When the Download Complete dialog box opens, click Run , and then click Run again on the Security Warning dialog box. The Print and Scan Doctor opens.

      • Method two: Save the utility

        1. In the Security Warning dialog box, click Save .

        2. When the Save As window opens, browse to your Desktop, and then click Save .

        3. When the download is complete, browse to where you saved the file, and then double-click the file to install the utility. The Print and Scan Doctor opens.

    • If the Security Warning dialog box does not open

      1. Click Run in the Notification bar to download the software.

      2. Click Yes in the User Account Control window.

  4. On the Menu bar in the Print and Scan Doctor window, click Network .

  5. Click Show Advanced Info .

  6. Click Show Wireless Info .

  7. Under the Wireless Settings pane, identify the name of your network under SSID , and then identify the Network Key next to it in the list.

Step two: Prepare for the installation

NOTE: Make sure that you have already completed the hardware setup of your HP product before beginning the steps to install the software and set up the product on a wireless network.
  1. Make sure that the HP product, access point, and computer are all turned on, and that the computer is connected to the wireless network.

  2. Exit all applications running on your computer.

  3. Disconnect the USB cable if it is connected to the HP product, and then choose from the following options:

    • I have already installed my HP product with a USB connection and now want to switch to a wireless network connection

      1. Click Start ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product

      2. Click Printer Setup & Software Selection .

      3. Click Convert a USB connected printer to wireless , and then follow the on-screen instructions to set up the HP product on a wireless network.

    • I have not already installed my HP product with a USB connection

      Continue to the next step to connect the HP product to the network.

Step three: Decide whether to install with the product CD or download the software

Don’t worry if you don’t have the printer CD! You can download the most current software available for your printer from the HP website at no cost. The following information might help you decide which installation method to use:

  • Install the software with the printer CD

    For a new printer:
    CD installation is a quick and easy method.
    For an older printer:
    CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
    For example, Windows Vista released in 2007. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Vista.
    About the software:
    The software on the CD is current to the date of the printer release.
  • Download and install the software from the HP website

    For a new printer:
    If you do not have a CD, you can download the software you need.
    For an older printer:
    Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
    Downloading is the recommended method if your computer operating system released after the HP printer released.
    About the software:
    The software you can download from the HP website is most current software available for your printer. HP often updates software and drivers after the printer and CD release to the market.

Step four: Install the product software

To install the HP product on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that will use the HP product wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , unblock , yes , allow , or permit , or the installation will fail.

Method one: Install the software with the product CD

Follow these steps to install the software with the product CD.

  1. Insert the product CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, follow these steps to start it:

    Click Start ( ), click My Computer , and then double-click the CD drive.

    NOTE: If the Installation Agreements and Settings window opens, click the check box to accept the terms of the agreements, and then click Next .
  2. Wait while the computer installs the HP product software. It could take several minutes.

  3. When prompted to select a connection type, select Network , and then click Next .

  4. When prompted, connect a USB cable temporarily to add the HP product to your network.

  5. Follow the on-screen instructions to finish installing the software.

Method two: Download and install the software from the HP Web site

Follow these steps to download and install the software.

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to a network, leave it connected.

  3. Go to HP Drivers & Downloads . If prompted, type your printer model number, click Next , and then click Drivers .

  4. Make sure that your operating system is selected, and then click Next .

  5. Scroll down the page, and then click Driver .

  6. Click Download , and then follow the on-screen instructions to save the software to your computer.

  7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.

Additional resources

HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

Windows Vista

Follow these steps for the Windows Vista operating system.

Important : There are two methods available for setting up your HP product on a wireless network. The 'HP Auto Wireless Connect' method might display as an option during installation, depending on your network environment. If the ‘HP Auto Wireless Connect’ method does not display as an option, there is an alternate USB setup method available. HP recommends using ‘HP Auto Wireless Connect.’

NOTE: ‘HP Auto Wireless Connect’ is offered up to 60 minutes after initial product setup. After that time, the installation will default to the alternate USB setup method.

Step one: Gather the required network setup items

You must have the following items before you install the HP product on the wireless network:

Don't worry if you do not have all of the items yet! The HP Print and Scan Doctor can help you gather some of these items ( ).
  • Network name: The network name is the SSID

  • WEP key or WPA security passphrase

  • A computer that is connected to the wireless network

  • Internet access: HP recommends broadband Internet access such as cable or DSL

    NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web services or get product updates.
  • Your wireless-capable HP printer: Place it close to the computer during the installation procedure

  • A USB cable (used only during installation). Do not connect the cable now

Use an automated tool to help gather information

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor . If you have difficulty gathering your network information, try using the HP Print and Scan Doctor to retrieve your network name and password.
NOTE: The HP Print and Scan Doctor might not be available for all HP products, particularly older products. It is available for most products, however, and in most languages.

This tool is available for all Windows operating systems except Windows RT. The tool is not available for Mac OS operating systems.

Follow these steps to download and run the HP Print and Scan Doctor, and then locate your network login information.
  1. Click the following link to download the HP Print and Scan Doctor.

    Link to tool
    File size
    3.5 MB
  2. Make sure your computer meets the system requirements, and then click Download .

  3. Check to see if the Security Warning dialog box opens, and then click the Plus sign ( ) next to the corresponding option:

    • If the Security Warning dialog box opens

      When the Security Warning dialog box opens, choose one of the following methods to download the wizard.

      • Method one: Run the utility

        1. In the Security Warning dialog box, click Run .

        2. When the Download Complete dialog box opens, click Run , and then click Run again on the Security Warning dialog box. The Print and Scan Doctor opens.

      • Method two: Save the utility

        1. In the Security Warning dialog box, click Save .

        2. When the Save As window opens, browse to your Desktop, and then click Save .

        3. When the download is complete, browse to where you saved the file, and then double-click the file to install the utility. The Print and Scan Doctor opens.

    • If the Security Warning dialog box does not open

      1. Click Run in the Notification bar to download the software.

      2. Click Yes in the User Account Control window.

  4. On the Menu bar in the Print and Scan Doctor window, click Network .

  5. Click Show Advanced Info .

  6. Click Show Wireless Info .

  7. Under the Wireless Settings pane, identify the name of your network under SSID , and then identify the Network Key next to it in the list.

Step two: Prepare for the installation

NOTE: Make sure that you have already completed the hardware setup of your HP product before beginning the steps to install the software and set up the product on a wireless network.
  1. Make sure that the HP product, access point, and computer are all turned on, and that the computer is connected to the wireless network.

  2. Exit all applications running on your computer.

  3. Choose from the following options:

    • I have already installed my HP product with a USB connection and now want to switch to a wireless network connection

      1. On the Windows taskbar, click the Windows icon ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product. The product software opens.

      2. Click Printer Setup & Software Selection .

      3. Click Convert a USB connected printer to wireless , and then follow the on-screen instructions to set up the HP product on a wireless network.

    • I have not already installed my HP product with a USB connection

      Continue to the next step to decide whether to install with the product CD or download the software.

Step three: Decide whether to install with the product CD or download the software

Don’t worry if you don’t have the printer CD! You can download the most current software available for your printer from the HP website at no cost. The following information might help you decide which installation method to use:

  • Install the software with the printer CD

    For a new printer:
    CD installation is a quick and easy method.
    For an older printer:
    CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
    For example, Windows Vista released in 2007. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Vista.
    About the software:
    The software on the CD is current to the date of the printer release.
  • Download and install the software from the HP website

    For a new printer:
    If you do not have a CD, you can download the software you need.
    For an older printer:
    Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
    Downloading is the recommended method if your computer operating system released after the HP printer released.
    About the software:
    The software you can download from the HP website is most current software available for your printer. HP often updates software and drivers after the printer and CD release to the market.

Step four: Install the product software

To install the HP product on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that will use the HP product wirelessly over the same network.

IMPORTANT : If you get any firewall messages during installation, click unblock , accept , continue , unblock , yes , allow , or permit , or the installation will fail.

Method one: Install the software with the product CD

Follow these steps to install the software with the product CD.

Step one: Insert the CD to install the software
  1. Insert the product CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, follow these steps to start it:

    Click the Windows icon ( ), click Computer , and then double-click the CD drive.

    NOTE: If the Installation Agreements and Settings window opens, click the check box to accept the terms of the agreements, and then click Next .
  2. Wait while the computer installs the product software. It could take several minutes.

  3. When prompted to select a connection type, select Network , and then click Next .

  4. Proceed with the next correct option.

Step two: Select the wireless connection setup option

Click the plus sign ( ) for more information as it applies during your installation.

Option one: The 'HP Auto Wireless Connect' screen displays
  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Temporarily connect a USB cable from your HP product to your computer when prompted so that your network information can be communicated to the product.

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Method two: Download and install the software from the HP Web site

Follow these steps to download and install the software.

Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to a network, leave it connected.

  3. Go to HP Drivers & Downloads . If prompted, type your printer model number, click Next , and then click Drivers .

  4. Make sure that your operating system is selected, and then click Next .

  5. Scroll down the page, and then click Driver .

  6. Click Download , and then follow the on-screen instructions to save the software to your computer.

  7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.

Step two: Select the wireless connection setup option

Click the plus sign ( ) for more information as it applies during your installation.

Option one: The 'HP Auto Wireless Connect' screen displays
  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Temporarily connect a USB cable from your HP product to your computer when prompted so that your network information can be communicated to the product.

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Additional resources

HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

Windows 7

Follow these steps for the Windows 7 operating system.

Important : There are two methods available for setting up your HP product on a wireless network. The 'HP Auto Wireless Connect' method might display as an option during installation, depending on your network environment. If the ‘HP Auto Wireless Connect’ method does not display as an option, there is an alternate USB setup method available. HP recommends using ‘HP Auto Wireless Connect.’

NOTE: ‘HP Auto Wireless Connect’ is offered up to 60 minutes after initial product setup. After that time, the installation will default to the alternate USB setup method.

Step one: Gather the required network setup items

You must have the following items before you install the HP product on the wireless network:

Don't worry if you do not have all of the items yet! The HP Print and Scan Doctor can help you gather some of these items ( ).
  • Network name: The network name is the SSID

  • WEP key or WPA security passphrase

  • A computer that is connected to the wireless network

  • Internet access: HP recommends broadband Internet access such as cable or DSL

    NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web services or get product updates.
  • Your wireless-capable HP printer: Place it close to the computer during the installation procedure

  • A USB cable (used only during installation). Do not connect the cable now

Use an automated tool to help gather information

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor . If you have difficulty gathering your network information, try using the HP Print and Scan Doctor to retrieve your network name and password.
NOTE: The HP Print and Scan Doctor might not be available for all HP products, particularly older products. It is available for most products, however, and in most languages.

This tool is available for all Windows operating systems except Windows RT. The tool is not available for Mac OS operating systems.

Follow these steps to download and run the HP Print and Scan Doctor, and then locate your network login information.
  1. Click the following link to download the HP Print and Scan Doctor.

    Link to tool
    File size
    3.5 MB
  2. Make sure your computer meets the system requirements, and then click Download .

  3. Check to see if the Security Warning dialog box opens, and then click the Plus sign ( ) next to the corresponding option:

    • If the Security Warning dialog box opens

      When the Security Warning dialog box opens, choose one of the following methods to download the wizard.

      • Method one: Run the utility

        1. In the Security Warning dialog box, click Run .

        2. When the Download Complete dialog box opens, click Run , and then click Run again on the Security Warning dialog box. The Print and Scan Doctor opens.

      • Method two: Save the utility

        1. In the Security Warning dialog box, click Save .

        2. When the Save As window opens, browse to your Desktop, and then click Save .

        3. When the download is complete, browse to where you saved the file, and then double-click the file to install the utility. The Print and Scan Doctor opens.

    • If the Security Warning dialog box does not open

      1. Click Run in the Notification bar to download the software.

      2. Click Yes in the User Account Control window.

  4. On the Menu bar in the Print and Scan Doctor window, click Network .

  5. Click Show Advanced Info .

  6. Click Show Wireless Info .

  7. Under the Wireless Settings pane, identify the name of your network under SSID , and then identify the Network Key next to it in the list.

Step two: Prepare for the installation

NOTE: Make sure that you have already completed the hardware setup of your HP product before beginning the steps to install the software and set up the product on a wireless network.
  1. Make sure that the HP product, access point, and computer are all turned on, and that the computer is connected to the wireless network.

  2. Exit all applications running on your computer.

  3. Choose from the following options:

    • I have already installed my HP product with a USB connection and now want to switch to a wireless network connection

      1. On the Windows taskbar, click the Windows icon ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product. The product software opens.

      2. Click Printer Setup & Software Selection .

      3. Click Convert a USB connected printer to wireless , and then follow the on-screen instructions to set up the HP product on a wireless network.

    • I have not already installed my HP product with a USB connection

      Continue to the next step to decide whether to install with the product CD or download the software.

Step three: Decide whether to install with the product CD or download the software

Don’t worry if you don’t have the printer CD! You can download the most current software available for your printer from the HP website at no cost. The following information might help you decide which installation method to use:

  • Install the software with the printer CD

    For a new printer:
    CD installation is a quick and easy method.
    For an older printer:
    CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
    For example, Windows Vista released in 2007. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Vista.
    About the software:
    The software on the CD is current to the date of the printer release.
  • Download and install the software from the HP website

    For a new printer:
    If you do not have a CD, you can download the software you need.
    For an older printer:
    Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
    Downloading is the recommended method if your computer operating system released after the HP printer released.
    About the software:
    The software you can download from the HP website is most current software available for your printer. HP often updates software and drivers after the printer and CD release to the market.

Step four: Install the product software

To install the HP product on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that will use the HP product wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , unblock , yes , allow , or permit , or the installation will fail.

Method one: Install the software with the product CD

Follow these steps to install the software with the product CD.

Step one: Insert the CD to install the software
  1. Insert the product CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, follow these steps to start it:

    Click the Windows icon ( ), click Computer , and then double-click the CD drive.

    NOTE: If the Installation Agreements and Settings window opens, click the check box to accept the terms of the agreements, and then click Next .
  2. Wait while the computer installs the HP product software. It could take several minutes.

  3. When prompted to select a connection type, select Network , and then click Next .

  4. Proceed with the next correct option.

Step two: Select the wireless connection setup option

Click the plus sign ( ) for more information as it applies during your installation.

Option one: The 'HP Auto Wireless Connect' screen displays
  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Temporarily connect a USB cable from your HP product to your computer when prompted so that your network information can be communicated to the product.

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Method two: Download and install the software from the HP Web site

Follow these steps to download and install the software.

Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to a network, leave it connected.

  3. Go to HP Drivers & Downloads . If prompted, type your printer model number, click Next , and then click Drivers .

  4. Make sure that your operating system is selected, and then click Next .

  5. Scroll down the page, and then click Driver .

  6. Click Download , and then follow the on-screen instructions to save the software to your computer.

  7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.

Step two: Select the wireless connection setup option

Click the plus sign ( ) for more information as it applies during your installation.

Option one: The 'HP Auto Wireless Connect' screen displays
  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Temporarily connect a USB cable from your HP product to your computer when prompted so that your network information can be communicated to the product.

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Additional resources

HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

Macintosh

Choose your operating system for steps to install the software for a wireless connection.

NOTE: Set up the HP hardware before installing the software. If you have not already done so, find the hardware setup document for your product before starting the following steps.

Important : There are two methods available for installing your HP product on a wireless network. The HP Auto Wireless Connect method might display as an installation option, depending on your network environment. If this method does not display, an alternate USB wireless setup method is available. HP recommends using HP Auto Wireless Connect.

NOTE: HP Auto Wireless Connect is offered up to 60 minutes after initial product setup. After that time, the installation defaults to the alternate USB wireless setup method.

Mac OS X 10.5 or 10.6

Follow these steps for Mac OS X 10.5 or 10.6 (Snow Leopard).

NOTE: HP recommends that you download the software from the HP Web site, or use the installation CD that came with your product. Apple Software Update installations do not support steps for connecting to the wireless network.

Step one: Gather network information that might be required during installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  • Network name : The network name is the SSID

  • WEP key or WPA passphrase

  • A computer that is connected to the wireless network

  • Internet access : Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  • Your wireless-capable HP product : Place it close to the computer during the installation procedure

  • A USB cable (used only during installation). Do not connect the cable now

Step two: Prepare for installation

  1. Make sure that the HP product, access point, and computer are all turned on, and that the computer is connected to the wireless network.

  2. Click the appropriate installation option:

    • I have already installed my HP product with a USB connection and now want to switch to a wireless network connection

      1. Double-click the HP Utility icon from the Dock. The HP Utility window opens.

        NOTE: The HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications , and then click HP Setup Assistant .

      3. Follow the on-screen instructions to change your connection type to an existing wireless network.
    • I have not already installed my HP product with a USB connection

      Continue to the next step to decide whether to install with the product CD or download the software.

Step three: Decide how to install the software

Click the plus sign ( ) for information on which software installation method to use.

Should I install using the software CD?

Installing with the product CD is a quick and easy method. The CD includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the CD might also include HP Scan software and the HP fax driver. This software is current to the date of the product release.

Important : If you try installing the product on a computer running a newer version of the operating system that released AFTER your HP product released, the CD installation method might not work . Visit HP Software & Driver Downloads to install the latest product software for the newer operating system.

Should I download from HP Software & Driver Downloads?

The current full-feature HP software package for your product is available on the HP Software & Driver Downloads page. The download includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the download might also include HP Scan software and the HP fax driver.

HP recommends this installation method for all new and older products.

Additionally, HP recommends that you use this installation method in the following cases:

  • You no longer have the product software CD

  • You updated your operating system to a version that released after your HP product released

Step four: Install the product software

Choose one of the following methods to install the software for a wireless connection. Repeat the steps to install the software on each computer that will use the HP product wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , unblock , yes , allow , or permit , or the installation will fail.

Method one: Install the software with the product CD
Step one: Install the software
  1. Insert the Macintosh product CD into the CD drive of the computer.

  2. Double-click the HP software disc icon that displays on the desktop. The HP Software window opens.

    Figure 2: Example of an HP Software icon

    Image: Example of an HP Software icon
  3. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 3: Example of an HP Installer icon

    Image: Example of an HP Installer icon
  4. Click Continue , and then click Agree to accept the Software License Agreement.

  5. When prompted, select your HP product, and then click OK .

    • Which setup option should I select?

      • HP Auto Wireless Connect (Recommended) automatically gathers your current network information from your computer, and then applies it to your product through the wireless connection in order to connect the product to the same network.

      • USB installs the product for use with a USB cable.

      • USB Setup of Wireless automatically gathers your current network information from your computer, and then applies it to your product over a USB connection in order to connect the product to the same network.

Step two: Select the wireless connection setup option

Click the plus sign ( ) for more information as it applies during your installation.

Option one: The 'HP Auto Wireless Connect' screen displays
  1. Click Continue .

  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your Printer.

  3. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Check the box to configure the HP product wirelessly.

  2. Follow the on-screen instructions to set up the wireless connection.

Method two: Download and install the software from the HP Web site
Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to a network, leave it connected.

  3. Go to HP Drivers & Downloads . If prompted, type your printer model number, click Next , and then click Drivers .

  4. Make sure that your operating system is selected, and then click Next .

  5. Scroll down the page, and then click Driver .

  6. Click Download , and then follow the on-screen instructions to save the software to your computer.

  7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.

Step two: Select the wireless connection setup option

Click the plus sign ( ) for more information as it applies during your installation.

Option one: The 'HP Auto Wireless Connect' screen displays
  1. Click Continue .

  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your Printer.

  3. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Check the box to configure the HP product wirelessly.

  2. Follow the on-screen instructions to set up the wireless connection.

Mac OS X 10.7

Follow these steps for OS X 10.7 (Lion).

Step one: Gather network information that might be required during installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  • Network name : The network name is the SSID

  • WEP key or WPA passphrase

  • A computer that is connected to the wireless network

  • Internet access : Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  • Your wireless-capable HP product : Place it close to the computer during the installation procedure

  • A USB cable (used only during installation). Do not connect the cable now

Step two: Prepare for installation

  1. Make sure that the HP product, access point, and computer are all turned on, and that the computer is connected to the wireless network.

  2. Click the appropriate installation option:

    • I have already installed my HP product with a USB connection and now want to switch to a wireless network connection

      1. Double-click the HP Utility icon from the Dock. The HP Utility window opens.

        NOTE: The HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications , and then click HP Setup Assistant .

        The HP Setup Assistant window opens.

      3. Follow the on-screen instructions to change your connection type to an existing wireless network.
    • I have not already installed my HP product with a USB connection

      Continue to the next step to download the software.

Step three: Decide how to install the software

Click the Plus sign ( ) for information on which software installation method to use.

Should I install using the software CD?

Installing with the product CD is a quick and easy method. The CD includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the CD might also include HP Scan software and the HP fax driver. This software is current to the date of the product release.

Important : If you try installing the product on a computer running a newer version of the operating system that released AFTER your HP product released, the CD installation method might not work . Visit HP Software & Driver Downloads to install the latest product software for the newer operating system.

Should I download from HP Software & Driver Downloads?

The current full-feature HP software package for your product is available on the HP Software & Driver Downloads page. The download includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the download might also include HP Scan software and the HP fax driver.

HP recommends this installation method for all new and older products.

Additionally, HP recommends that you use this installation method in the following cases:

  • You no longer have the product software CD

  • You updated your operating system to a version that released after your HP product released

Step four: Install the software

Choose one of the following methods to install the software for a wireless connection. Repeat the steps to install the software on each computer that uses the HP product wirelessly over the same network.

Method one: Install the software with the product CD
Step one: Install the software
  1. Insert the product CD into the CD drive of the computer.

  2. Double-click the HP software disc icon that displays on the desktop. The HP Software window opens.

    Figure 4: Example of an HP Software icon

    Image: Example of an HP Software icon
  3. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 5: Example of an HP Installer icon

    Image: Example of an HP Installer icon
  4. Click Continue , and then click Agree to accept the Software License Agreement.

  5. When prompted, select your HP product, and then click OK .

    • Which setup option should I select?

      • HP Auto Wireless Connect (Recommended) automatically gathers your current network information from your computer, and then applies it to your product through the wireless connection in order to connect the product to the same network.

      • USB installs the product for use with a USB cable

      • USB Setup of Wireless automatically gathers your current network information from your computer, and then applies it to your product over a USB connection in order to connect the product to the same network.

Step two: Select the wireless connection setup option

Click the plus sign ( ) for more information as it applies during your installation.

Option one: The 'HP Auto Wireless Connect' screen displays
  1. Click Continue .

  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your Printer.

  3. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Check the box to configure the HP product wirelessly.

  2. Follow the on-screen instructions to set up the wireless connection.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software from the HP web site. Repeat these steps to install the software on each computer that will use the HP product wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , unblock , yes , allow , or permit , or the installation will fail.

Step one: Download the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to a network, leave it connected.

  3. Go to HP Drivers & Downloads . If prompted, type your printer model number, click Next , and then click Drivers .

  4. Make sure that your operating system is selected, and then click Next .

  5. Scroll down the page, and then click Driver .

  6. Click Download , and then follow the on-screen instructions to save the software to your computer.

  7. Open the folder where the software file saved (usually Downloads ), double-click the file, and then follow the on-screen instructions to complete the installation.

Step two: Select the wireless connection setup option

Click the plus sign ( ) for more information as it applies during your installation.

Option one: The 'HP Auto Wireless Connect' screen displays
  1. Click Continue .

  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your Printer.

  3. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Check the box to configure the HP product wirelessly.

  2. Follow the on-screen instructions to set up the wireless connection.

Additional resources

HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

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