Whenever you install a new cartridge, the product prompts you to load paper so that you can complete a cartridge alignment. Before you begin the alignment process, follow these steps to load paper in the product.
Open the paper tray door.
Pull out the paper tray, and then pull out the paper tray extension.
Figure 1: Pull out the paper tray and the tray extension
Slide the paper guides to their outermost positions.
Figure 2: Slide out the paper guides
Remove any paper from the paper tray if it is not the same as the paper that you want to load.
NOTE: Loading different types of paper in the paper tray can cause paper jams.
Load a stack of U.S. letter or A4 size paper into the paper tray with the short edge first and the print side down. Push the stack into the tray until it stops.
Figure 3: Load the paper
Slide in the paper guides until they rest against the edges of the paper.
Figure 4: Slide in the paper guides
Push the paper tray all the way into the product until it clicks into place.
NOTE: Push the paper tray all the way in to avoid an error message.
Step two: Replace the cartridge
If the product is off, press the Power button (
) to turn on the product. Wait until the product is idle and silent before continuing.
Grasp the handles on either side of the cartridge access door, and then raise the door until it locks into place. The carriage moves to the access area.
Figure 5: Open the cartridge access door
Press the tab on the front of the cartridge inward to release it, and then pull up on the cartridge to remove it from the slot.
Figure 6: Remove the cartridge
Pull the orange tab to remove the plastic wrap from the new cartridge.
Figure 7: Remove the plastic wrap from the new cartridge
CAUTION: Make sure that you remove the orange pull-tab and plastic wrap completely before you twist the orange cap in the next step. Otherwise, ink might leak from the cartridge. When you remove the plastic wrap, the paper label on the top of the cartridge tears slightly, which is necessary to properly vent the cartridge.
Remove the orange cap from the cartridge. Twist the cap counter-clockwise until it snaps off.
Figure 8: Remove the orange cap from the cartridge
With the nozzle and the contacts facing down, push the cartridge into its slot. Press down on the cartridge until it is firmly seated.
Make sure that the color icon on the cartridge label matches the color icon on the slot.
Figure 9: Insert the cartridge
Repeat these steps to replace any other cartridges.
Close the cartridge access door.
Figure 10: Close the cartridge access door
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