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HP Photosmart 5520 e-All-in-One and HP Deskjet Ink Advantage 5520 e-All-in-One Printer Series - Installing the Printer Software for a Wireless Network Connection

Introduction

This document explains how to install the print drivers and other software for your printer to use it on a wireless network. The wireless setup instructions are specific to a wireless network that uses an access point , also referred to as an infrastructure network. HP recommends the infrastructure type of network for wireless connection to your printer.

NOTE: If you have more than one computer on the network, install the printer software on each computer that you plan to share with the printer.

Figure 1: Wireless network that uses an access point

Image: Wireless network that uses an access point.
1 - Notebook with a wireless connection
2 - PC with a wireless connection
3 - Access point
4 - HP Printer
NOTE: If your printer hardware is not already set up, refer to Setting up the printer hardware .

Click the plus sign ( ) next to your operating system for more information.

Windows XP

Follow these steps in the order presented for the Windows XP operating system.

Step one: Prepare for the installation

  1. Turn on the printer, access point, and computer.

  2. Make sure that your computer is connected to the wireless network.

  3. Exit all unnecessary applications running on your computer.

Step two: Decide whether to install with the printer CD or download the software

Before you install the software, choose an installation method.

CD
Download the software from the HP website
For a new printer:
The CD method is recommended for new printers and provides two installation options:
  • Go online (Internet connection needed)

    This option provides the following benefits:

    • When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.

    • You might be offered guided access to set up an account at ePrintCenter (network models only).

  • Basic CD installation (no Internet connection needed)

    Use this option if you do not want to go online to download the software.

If you do not have the CD, you can download the software.
NOTE: This method does not offer guided access to set up an account at ePrintCenter.

You can go to ePrintCenter to create an account after you complete the software installation.

For an older printer:
CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
For example, Windows 7 and Mac OS X v10.6 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7 or Mac OS X v10.6.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:
The software on the CD is current to the date of the printer release.
The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , yes , allow , or permit , or the installation fails.

Method one: Install the software with the CD

Follow these steps to install the software with the CD.

During the installation, the Basic Device Software is required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.

Step one: Insert the CD to install the software

Follow these steps to install the software with the CD.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, click Start ( ), click My Computer , and then double-click the CD drive.

  3. In the installation window, click Go Online or No thanks, I prefer the basic CD installation .

  4. Follow the on-screen instructions to install the software for a wireless connection.

  5. When prompted to select a connection type, select Wireless , and then click Next .

Step two: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Download and install the software from the HP website

Follow these steps to download and then install the software.

Step one: Download the software

Follow these steps to download the software and save it to your computer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Go to Get Software and Drivers to browse to the Get Software and Drivers page.

  3. Check the instructions on the page, and then click the Plus sign (+) next to the correct heading for additional instructions:

    • If prompted to enter your product number in the window .

      1. Type your printer number in the window.

      2. Click Next . If necessary click your model in a list of similar printers.

      3. Click Software and Driver Downloads .

      4. Click the drop-down arrow ( ), and then click your operating system.

      5. Click Next , and then continue to the next step.

    • If prompted to select your operating system .

      1. Click the drop-down arrow ( ), and then click your operating system.

      2. Click Next , and then continue to the next step.

  4. Click the Plus sign ( ) next to Driver , and then click the driver that you want to download.

  5. Read through the minimum system requirements and additional instructions. You can also click View directions ( ) for complete download instructions.

  6. Click Download .

  7. If the File Download Security Warning window displays, click Save , and then browse to the location on your computer where you want to save the file.

  8. Click Save . The software downloads to your computer.

    Hint: Make a note of the folder where you saved the file in case you want to install it later.

Step two: Install the software

Follow these steps to install the downloaded software.

  1. When the download is complete and you are ready to install the files, click Open Folder , and then double-click the downloaded file. The file name ends in .exe .

    NOTE: If you closed the Download Complete screen, browse to the folder where you saved the .exe file, and then double-click it.
  2. Click Next to accept the default location, and then wait while the installer extracts the files to prepare for the installation.

  3. Follow the on-screen instructions to start the installation.

  4. When prompted to select a connection type, select Wireless .

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Print and Scan Doctor
Image: HP Print and Scan Doctor.
See information about HP's Print and Scan Doctor for troubleshooting and resolving network connection issues.
HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

Windows Vista

Follow these steps in the order presented for the Windows Vista operating system.

Step one: Prepare for the installation

  1. Turn on the printer, access point, and computer.

  2. Make sure that your computer is connected to the wireless network.

  3. Exit all unnecessary applications running on your computer.

Step two: Decide whether to install with the printer CD or download the software

Before you install the software, choose an installation method.

CD
Download the software from the HP website
For a new printer:
The CD method is recommended for new printers and provides two installation options:
  • Go online (Internet connection needed)

    This option provides the following benefits:

    • When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.

    • You might be offered guided access to set up an account at ePrintCenter (network models only).

  • Basic CD installation (no Internet connection needed)

    Use this option if you do not want to go online to download the software.

If you do not have the CD, you can download the software.
NOTE: This method does not offer guided access to set up an account at ePrintCenter.

You can go to ePrintCenter to create an account after you complete the software installation.

For an older printer:
CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
For example, Windows 7 and Mac OS X v10.6 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7 or Mac OS X v10.6.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:
The software on the CD is current to the date of the printer release.
The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , yes , allow , or permit , or the installation fails.

Method one: Install the software with the CD

Follow these steps to install the software with the CD.

Step one: Insert the CD to install the software

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, follow these steps to start it:

    Click the Windows icon ( ), click Computer , and then double-click the CD drive.

  3. Wait while the computer installs the printer software. It could take several minutes.

  4. In the installation window, click Go Online or No thanks, I prefer the basic CD installation .

  5. Follow the on-screen instructions to install the software for a wireless connection.

  6. When prompted to select a connection type, select Wireless , and then click Next .

Step two: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software.

Step one: Download the software

Follow these steps to download the software and save it to your computer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Go to Get Software and Drivers to browse to the Get Software and Drivers page.

  3. Check the instructions on the page, and then click the Plus sign (+) next to the correct heading for additional instructions:

    • If prompted to enter your product number in the window .

      1. Type your printer number in the window.

      2. Click Next . If necessary click your model in a list of similar printers.

      3. Click Software and Driver Downloads .

      4. Click the drop-down arrow ( ), and then click your operating system.

      5. Click Next , and then continue to the next step.

    • If prompted to select your operating system .

      1. Click the drop-down arrow ( ), and then click your operating system.

      2. Click Next , and then continue to the next step.

  4. Click the Plus sign ( ) next to Driver , and then click the driver that you want to download.

  5. Read through the minimum system requirements and additional instructions. You can also click View directions ( ) for complete download instructions.

  6. Click Download .

  7. If the File Download Security Warning window displays, click Save , and then browse to the location on your computer where you want to save the file.

  8. Click Save . The software downloads to your computer.

    Hint: Make a note of the folder where you saved the file in case you want to install it later.

Step two: Install the software

Follow these steps to install the downloaded software.

  1. When the download is complete and you are ready to install the files, click Open Folder , and then double-click the downloaded file. The file name ends in .exe .
    NOTE: If you closed the Download Complete screen, browse to the folder where you saved the .exe file, and then double-click it.
  2. Click Next to accept the default location, and then wait while the installer extracts the files to prepare for the installation.

  3. Follow the on-screen instructions to start the installation.

  4. When prompted to select a connection type, select Wireless , and then click Next .

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Print and Scan Doctor
Image: HP Print and Scan Doctor.
See information about HP's Print and Scan Doctor for troubleshooting and resolving network connection issues.
HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

Windows 7

Follow these steps in the order presented for the Windows 7 operating system.

Step one: Prepare for the installation

  1. Turn on the printer, access point, and computer.

  2. Make sure that your computer is connected to the wireless network.

  3. Exit all unnecessary applications running on your computer.

Step two: Decide whether to install with the printer CD or download the software

Before you install the software, choose an installation method.

CD
Download the software from the HP website
For a new printer:
The CD method is recommended for new printers and provides two installation options:
  • Go online (Internet connection needed)

    This option provides the following benefits:

    • When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.

    • You might be offered guided access to set up an account at ePrintCenter (network models only).

  • Basic CD installation (no Internet connection needed)

    Use this option if you do not want to go online to download the software.

If you do not have the CD, you can download the software.
NOTE: This method does not offer guided access to set up an account at ePrintCenter.

You can go to ePrintCenter to create an account after you complete the software installation.

For an older printer:
CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
For example, Windows 7 and Mac OS X v10.6 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7 or Mac OS X v10.6.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:
The software on the CD is current to the date of the printer release.
The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , yes , allow , or permit , or the installation fails.

Method one: Install the software with the printer CD

Follow these steps to install the software with the printer CD.

Step one: Insert the CD to install the software

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, follow these steps to start it:

    Click the Windows icon ( ), click Computer , and then double-click the CD drive.

    NOTE: If the Installation Agreements and Settings window opens, click the check box to accept the terms of the agreements, and then click Next .
  3. Wait while the computer installs the printer software. It could take several minutes.

  4. Choose your software selections to install and click Next .

  5. Accept the installation agreements and click Next .

  6. When prompted to select a connection type, select Wireless , and then click Next .

Step two: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software.

Step one: Download the software

Follow these steps to download the software and save it to your computer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Go to Get Software and Drivers to browse to the Get Software and Drivers page.

  3. Check the instructions on the page, and then click the Plus sign (+) next to the correct heading for additional instructions:

    • If prompted to enter your product number in the window .

      1. Type your printer number in the window.

      2. Click Next . If necessary click your model in a list of similar printers.

      3. Click Software and Driver Downloads .

      4. Click the drop-down arrow ( ), and then click your operating system.

      5. Click Next , and then continue to the next step.

    • If prompted to select your operating system .

      1. Click the drop-down arrow ( ), and then click your operating system.

      2. Click Next , and then continue to the next step.

  4. Click the Plus sign ( ) next to Driver , and then click the driver that you want to download.

  5. Read through the minimum system requirements and additional instructions. You can also click View directions ( ) for complete download instructions.

  6. Click Download .

  7. If the File Download Security Warning window displays, click Save , and then browse to the location on your computer where you want to save the file.

  8. Click Save . The software downloads to your computer.

    Hint: Make a note of the folder where you saved the file in case you want to install it later.

Step two: Install the software

Follow these steps to install the downloaded software.

  1. When the download is complete and you are ready to install the files, click Open Folder , and then double-click the downloaded file. The file name ends in .exe .
    NOTE: If you closed the Download Complete screen, browse to the folder where you saved the .exe file, and then double-click it.
  2. Click Next to accept the default location, and then wait while the installer extracts the files to prepare for the installation.

  3. Follow the on-screen instructions to start the installation.

  4. When prompted to select a connection type, select Wireless .

  5. Follow the on-screen instructions to finish installing the software. Proceed with the next correct option.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Print and Scan Doctor
Image: HP Print and Scan Doctor.
See information about HP's Print and Scan Doctor for troubleshooting and resolving network connection issues.
HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

Windows 8

Follow these steps in the order presented for the Windows 8 operating system.

Step one: Prepare for the installation

  1. Turn on the printer, access point, and computer.

  2. Make sure that your computer is connected to the wireless network.

  3. Exit all unnecessary applications running on your computer.

Step two: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use. Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , yes , allow , or permit , or the installation fails.

Method one: Use the HP Printer Install Wizard (Recommended)

The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer. To save time, try using this automated tool.

What does the Printer Install Wizard do?

Following are some common installation problems that the HP Printer Install Wizard can help with:
  • You cannot find your driver for Windows 8

  • You need help using your HP printer in the same way you used it with your old Windows operating system

  • You are not sure which driver you should select

NOTE: The HP Printer Install Wizard is not available for all printers.

This wizard is available only for Windows 8 and Windows 7 operating systems.

The HP Printer Install Wizard works with printers connected with a USB cable or with a wired (Ethernet) or wireless network connection. If you would like to connect your printer wirelessly, but it is not yet on a wireless network, you need to temporarily connect the printer with a USB cable to run the wizard.

Step one: Download the wizard

  1. Click or tap the following link to download the wizard:

    Link to wizard
    File size
    > 2MB
  2. Make sure that your computer meets the system requirements, and then click Download .

  3. Check to see if the Security Warning dialog box opens, and then click the Plus sign ( ) next to the corresponding option:

    • If the Security Warning dialog box opens

      When the Security Warning dialog box opens, choose one of the following methods to download the wizard.

      • Method one: Run the utility

        1. In the Security Warning dialog box, click Run .

        2. When the Download Complete dialog box opens, click Run , and then click Run again on the Security Warning dialog box.

      • Method two: Save the utility

        1. In the Security Warning dialog box, click Save .

        2. When the Save As window opens, browse to your Desktop, and then click Save .

        3. When the download is complete, browse to where you saved the file, and then double-click the file to install the utility.

    • If the Security Warning dialog box does not open

      1. Click Run in the Notification bar to download the software.

      2. Click Yes in the User Account Control window.

    When the wizard finishes installing, the wizard opens automatically.

    Figure 2: Example of the Printer Install Wizard window

    Image: Example of the Printer Install Wizard window
Step two: Run the HP Printer Install Wizard

  1. Press the Power button ( ) to turn on the printer, if it is not already on.

  2. Connect the USB cable to the HP printer and to the computer, if it is not already connected to the computer or the network.

  3. Make sure that your computer has an Internet connection. The wizard must access the Internet to work correctly.

  4. Click Next to begin the utility. The wizard displays a list of detected products.

  5. If the wizard detects more than one printer, select your HP printer from the list.

    • Is your printer not in the list?

      If your printer is not in the list, click My Printer is not listed , and then follow the on-screen instructions.

  6. The wizard automatically displays the best available driver for your HP printer.

    • If a full feature driver is available , the wizard detects it. Click Next to download and install the software. For full functionality, HP recommends installing the full feature driver if it is available.

      • What is a full feature driver?

        This installation provides full product functionality. HP also includes valuable software to help you get the most out of your printer.

    • If an in-Operating System (in-OS) driver is available , the wizard explains that the driver is already installed. It also supplies a link to more information about using the in-OS driver with your printer.

      • What is an in-OS driver?

        An in-OS driver is a basic driver that is already included in the operating system. You do not need to download or install any software from HP.

    • If a Windows Update driver is available , the wizard explains that the driver is already installed. It will also supply a link to more information about using a Windows Update driver.

      • What is a Windows Update driver?

        When you connect the USB cable to the printer, and then to the computer, or Windows 8 detects that the printer is on the same network as the PC, Windows activates Windows Update. Windows Update searches online for the most recent printer driver on the Windows Update site. If the online driver is more recent than the driver stored in Windows, the computer downloads and installs the updated driver. The Windows Update process takes place automatically.

    • If an alternate driver is available , the wizard supplies a link to learn how to install and configure the alternate driver for your printer.

      NOTE: Alternate drivers are supported by Windows 7 only.
      • What is an alternate driver?

        For some products that do not have a driver available, there might be another compatible driver that you can use instead.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software from the HP website.

NOTE: Microsoft designed the Windows 8 interface for use with touchscreen monitors. In some areas of this document, the instructions direct you to "click" an element on the screen. In Windows 8, users with touchscreens can also tap those elements to perform the task.
Step one: Download the software

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Turn the printer on.

  3. Browse to the Get Software and Drivers page: Get Software and Drivers .

  4. Check the instructions on the page, and then click or tap the Plus sign ( ) next to the correct heading for additional instructions:

    • If prompted to enter your printer in the window

      1. Type your printer model in the window.

      2. Click or tap Next . If necessary, select your model in a list of similar printers.

      3. Click or tap Software and Driver Downloads .

      4. Click or tap the drop-down arrow ( ), and then click or tap your operating system.

      5. Click or tap Next , and then continue to the next step

    • If prompted to select your operating system

      1. Click or tap the drop-down arrow ( ), and then click or tap your operating system.

      2. Click or tap Next , and then continue to the next step.

  5. Click the Plus sign ( ) next to Driver , and then click or tap the Full Feature Software and Driver option.

    NOTE: A Full Feature driver is not available for some printers.
  6. Read through the minimum system requirements and additional instructions. You can also click or tap View directions ( ) for complete download instructions.

  7. Click or tap Download .

  8. Click or tap Save in the Notification bar to download the software.

    NOTE: The software file automatically saves to the Downloads folder on your computer. If you want to install it at a later time, right-click or tap and hold the bottom left corner of the screen, click or tap File Explorer , and then click or tap Downloads to access the file.
Step two: Install the software

Follow these steps to install the downloaded software.

  1. When the download completes, click or tap Run in the Notification bar.

    NOTE: If you closed the Notification bar after the download completed, right-click or tap and hold the bottom left corner of the screen, click or tap File Explorer , and then click or tap Downloads . Find the name of the HP software file, and then double-click or double-tap the file.
  2. Click or tap Yes in the User Account Control window, and then wait while the installer extracts the files.

  3. When the Install Wizard starts, follow the on-screen instructions to complete the installation.

Step three: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Method three: Install the software using the printer CD

Step one: Install the software

During the installation, the Basic Device Software is required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.

Follow these steps to install the software with the CD.

  1. Turn the printer on.

  2. Insert the CD into the CD drive of the computer, and then wait for the software installer to start.

    NOTE: If the CD does not automatically start the installer, right-click or tap and hold the bottom left corner of the screen, click or tap File Explorer , click or tap Computer , and then click or tap the CD or DVD drive. Double-click or double-tap on the Setup.exe file.
  3. In the installation window, click or tap Go Online or No thanks, I prefer the basic CD installation .

  4. Follow the on-screen instructions to complete the installation.

    NOTE: During the installation, you might be prompted to set up the printer hardware. If you have already set up the printer hardware, you can click or tap Next to bypass any hardware setup steps.
Step two: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays

Important : HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the Printer Network Connection option.

  1. Select Yes, send my wireless settings to the printer , and then click Next .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Option two: The 'Printer Network Connection' screen displays

Follow these steps to check the network status of the printer.

  1. On the printer control panel, press the Wireless button ( ).

  2. On the computer, select the next option based on the connection status you see on the control panel.

    • I see a status such as Not Connected or Wireless Off (or I am not sure)

      Either connect your printer to the wireless network using the Wireless Network Wizard or turn on the Wireless Radio. The next screen on the software installation shows you how to proceed.

    • I see the status is Connected and the signal strength

      The software installation prompts you for the printer’s IP address. The IP address displays on the printer control panel. Touch the Wireless button ( ) again if the printer control panel does not display the wireless network status.

  3. Click Next , and then follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Print and Scan Doctor
Image: HP Print and Scan Doctor.
See information about HP's Print and Scan Doctor for troubleshooting and resolving network connection issues.
HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

Mac OS X 10.6

Follow these steps for Mac OS X 10.6 (Snow Leopard).

Important : There are two methods available for installing your printer on a wireless network. The HP Auto Wireless Connect method might display as an installation option, depending on your network environment. If this method does not display, an alternate USB wireless setup method is available. HP recommends using HP Auto Wireless Connect.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up : Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password : The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access : Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

    • A USB cable (used only during installation). Do not connect the cable now.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection :

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications , and then double-click HP Setup Assistant .

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection :

      Continue to the next step to proceed with the installation.

Step two: Decide how to install the software

The following information might help you decide which software installation method to use.

Should I install using the software CD?

Installing with the product CD is a quick and easy method. The CD includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the CD might also include HP Scan software and the HP fax driver. This software is current to the date of the product release.

Important : If you try installing the product on a computer running a newer version of the operating system that released AFTER your HP product released, the CD installation method might not work . Visit HP Software & Driver Downloads to install the latest product software for the newer operating system.

Should I download from HP Software & Driver Downloads?

The current full-feature HP software package for your product is available on the HP Software & Driver Downloads page. The download includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the download might also include HP Scan software and the HP fax driver.

HP recommends this installation method for all new and older products.

Additionally, HP recommends that you use this installation method in the following cases:

  • You no longer have the product software CD

  • You updated your operating system to a version that released after your HP product released

Step three: Install the printer software

Choose one of the following methods to install the software for a wireless connection. Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , yes , allow , or permit , or the installation fails.

Method one: Install the software with the printer CD

Follow these steps to install the software.

Step one: Install the software
  1. Insert the Macintosh printer CD into the CD drive of the computer.

  2. Double-click the HP software disc icon that displays on the desktop. The HP Software window opens.

    Figure 3: Example of an HP Software icon

    Image: Example of an HP Software icon
  3. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 4: Example of an HP Installer icon

    Image: Example of an HP Installer icon
  4. Click Continue , and then click Agree to accept the Software License Agreement.

  5. When prompted, select your printer, and then click OK .

    • Which setup option should I select?

      • HP Auto Wireless Connect (Recommended) automatically gathers your current network information from your computer, and then applies it to your printer through the wireless connection in order to connect the printer to the same network.

      • USB installs the printer for use with a USB cable.

      • USB Setup of Wireless automatically gathers your current network information from your computer, and then applies it to your printer over a USB connection in order to connect the printer to the same network.

Step two: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays
NOTE: HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the alternate USB wireless setup method.
  1. Click Continue .

  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your Printer.

  3. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Check the box to configure the printer wirelessly.

  2. Follow the on-screen instructions to set up the wireless connection.

Method two: Download and install the software from the HP website

Step one: Download and install the software
  1. Browse to the Get Software and Drivers page: Get Software and Drivers .

  2. Check the instructions on the page, and then click the plus sign ( ) next to the correct heading for additional instructions:

    • If prompted to enter your printer in the window :

      1. Type your printer number in the window.

      2. Click Next . If necessary click your model in a list of similar printers.

      3. Click Software and Driver Downloads .

      4. Click the drop-down arrow ( ), and then click your operating system.

      5. Click Next , and then continue to the next step.

    • If prompted to select your operating system .

      1. Click the drop-down arrow ( ), and then click your operating system.

      2. Click Next .

      3. Continue to the next step.

    The Select Software and Drivers page opens.

  3. Click the plus sign ( ) next to Driver , and then click the driver that you want to download.

  4. Click Download only . If your browser opens a new dialog box, you might also need to click Save or Save File .

    The file downloads to your computer, and the HP Software window opens automatically.

    NOTE: If the HP Software window does not open, double-click the HP Software icon on the desktop.

    Figure 5: Example of an HP Software icon

    Image: Example of an HP Software icon
  5. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 6: Example of an HP Installer icon

    Image: Example of an HP Installer icon
  6. When prompted, select your printer, and then click OK .

    • Which setup option should I select?

      • HP Auto Wireless Connect (Recommended) automatically gathers your current network information from your computer, and then applies it to your printer through the wireless connection in order to connect the printer to the same network.

      • Wireless Setup Using a USB Connect automatically gathers your current network information from your computer, and then applies it to your printer over a USB connection in order to connect the printer to the same network.

Step two: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays
NOTE: HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the alternate USB wireless setup method.
  1. Click Continue .

  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your printer.

  3. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Check the box to configure the printer wirelessly.

  2. Follow the on-screen instructions to set up the wireless connection.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

OS X 10.7

Follow these steps for OS X 10.7 (Lion).

Important : There are two methods available for installing your printer on a wireless network. The HP Auto Wireless Connect method might display as an installation option, depending on your network environment. If this method does not display, an alternate USB wireless setup method is available. HP recommends using HP Auto Wireless Connect.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up : Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password : The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access : Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

    • A USB cable (used only during installation). Do not connect the cable now.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection :

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications , and then double-click HP Setup Assistant .

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection :

      Continue to the next step to proceed with the installation.

Step two: Decide how to install the software

The following information might help you decide which software installation method to use.

Should I install using the software CD?

Installing with the product CD is a quick and easy method. The CD includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the CD might also include HP Scan software and the HP fax driver. This software is current to the date of the product release.

Important : If you try installing the product on a computer running a newer version of the operating system that released AFTER your HP product released, the CD installation method might not work . Visit HP Software & Driver Downloads to install the latest product software for the newer operating system.

Should I download from HP Software & Driver Downloads?

The current full-feature HP software package for your product is available on the HP Software & Driver Downloads page. The download includes the HP print driver, HP Utility, and HP Installer to walk you through the installation steps. Depending on your product, the download might also include HP Scan software and the HP fax driver.

HP recommends this installation method for all new and older products.

Additionally, HP recommends that you use this installation method in the following cases:

  • You no longer have the product software CD

  • You updated your operating system to a version that released after your HP product released

Step three: Install the software

Choose one of the following methods to install the software for a wireless connection. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

Method one: Install the software with the printer CD

Step one: Install the software
  1. Insert the printer CD into the CD drive of the computer.

  2. Double-click the HP software disc icon that displays on the desktop. The HP Software window opens.

    Figure 7: Example of an HP Software icon

    Image: Example of an HP Software icon
  3. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 8: Example of an HP Installer icon

    Image: Example of an HP Installer icon
  4. Click Continue , and then click Agree to accept the Software License Agreement.

  5. When prompted, select your printer, and then click OK .

    • Which setup option should I select?

      • HP Auto Wireless Connect (Recommended) automatically gathers your current network information from your computer, and then applies it to your printer through the wireless connection in order to connect the printer to the same network.

      • USB installs the printer for use with a USB cable.

      • USB Setup of Wireless automatically gathers your current network information from your computer, and then applies it to your printer over a USB connection in order to connect the printer to the same network.

Step two: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays
NOTE: HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the alternate USB wireless setup method.
  1. Click Continue .

  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your printer.

  3. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Check the box to configure the printer wirelessly.

  2. Follow the on-screen instructions to set up the wireless connection.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software from the HP website. Repeat these steps to install the software on each computer that will use the printer wirelessly over the same network.

Important : If you get any firewall messages during installation, click unblock , accept , continue , yes , allow , or permit , or the installation fails.

Step one: Download the software
  1. Browse to the Get Software and Drivers page: Get Software and Drivers .

  2. Check the instructions on the page, and then click the plus sign ( ) next to the correct heading for additional instructions:

    • If prompted to enter your printer in the window :

      1. Type your printer number in the window.

      2. Click Next . If necessary click your model in a list of similar printers.

      3. Click Software and Driver Downloads .

      4. Click the drop-down arrow ( ), and then click your operating system.

      5. Click Next , and then continue to the next step.

    • If prompted to select your operating system .

      1. Click the drop-down arrow ( ), and then click your operating system.

      2. Click Next .

      3. Continue to the next step.

    The Select Software and Drivers page opens.

  3. Click the plus sign ( ) next to Driver , and then click the driver that you want to download.

  4. Click Download only . If your browser opens a new dialog box, you might also need to click Save or Save File .

    The file downloads to your computer, and the HP Software window opens automatically.

    NOTE: If the HP Software window does not open, double-click the HP Software icon on the desktop.

    Figure 9: Example of an HP Software icon

    Image: Example of an HP Software icon
  5. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 10: Example of an HP Installer icon

    Image: Example of an HP Installer icon
  6. When prompted, select your printer, and then click OK .

    • Which setup option should I select?

      • HP Auto Wireless Connect (Recommended) automatically gathers your current network information from your computer, and then applies it to your printer through the wireless connection in order to connect the printer to the same network.

      • Wireless Setup Using a USB Connect automatically gathers your current network information from your computer, and then applies it to your printer over a USB connection in order to connect the printer to the same network.

Step two: Select the wireless connection setup option

Use the option that applies to your installation screen.

Option one: The 'HP Auto Wireless Connect' screen displays (initial setup only)
NOTE: HP Auto Wireless Connect is offered up to 120 minutes after initial printer setup. After that time, the installation defaults to the alternate USB wireless setup method.
  1. Click Continue .

  2. Click Agree or Allow to allow HP Setup Assistant to transfer the wireless settings from your Mac to your printer.

  3. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: The 'Wireless Setup Using a USB Connect' screen displays
  1. Check the box to configure the printer wirelessly.

  2. Follow the on-screen instructions to set up the wireless connection.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

OS X 10.8 Mountain Lion

Follow these steps to install the software on a Mac running the Mountain Lion operating system.

NOTE: Older HP software might not be compatible with OS X 10.8 Mountain Lion . Do not try to install software that supports earlier versions of the Mac operating system, either from the original product CD or from the HP website.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up : Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password : The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access : Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

    • A USB cable (used only during installation). Do not connect the cable now.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection :

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications , and then double-click HP Setup Assistant .

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection :

      Continue to the next step to proceed with the installation.

Step two: Install the software

Use the following steps to install the printer on the wireless network. Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

NOTE: To install the product software for a wireless network connection, HP recommends that you download the software from the HP website. The product CD is not supported in Mountain Lion, and Apple Software Update does not support steps for connecting to the wireless network.
  1. Turn on the printer.

  2. Go to Get Software and Drivers .

  3. Check the instructions on the page, and then click the Plus sign (+) next to the correct heading for additional instructions:

    • If prompted to enter your product in the window .

      1. Type your printer number in the window.

      2. Click Next . If necessary click your model in a list of similar printers.

      3. Click Software and Driver Downloads .

      4. Click the drop-down arrow ( ), and then click your operating system.

      5. Click Next , and then continue to the next step.

    • If prompted to select your operating system .

      1. Click the drop-down arrow ( ), and then click your operating system.

      2. Click Next , and then continue to the next step.

  4. Click the Plus sign ( ) next to Driver , and then click the driver that you want to download.

  5. Read through the minimum system requirements and additional instructions. You can also click View directions ( ) for complete download instructions.

  6. Click the option that you want to download.

    A page displays with more information about that option and the specific items that it includes.

    NOTE: HP recommends the Full Feature type of download, if available, to take advantage of all your printer features.
  7. Click Download . If your browser opens a new dialog box, you might also need to click Save or Save File .

    The file downloads to your computer.

    Figure 11: Example of a downloaded file

    Example of a downloaded file.
  8. Double-click the icon above the file name. The computer extracts the files and displays a disk image file icon above the printer name.

    Figure 12: Example of a disk image file

    Example of a disk image file.
  9. Double-click the disk image file.

  10. Double-click the HP Installer icon.

    The HP Installer program opens.

  11. When prompted, select your printer, and then click OK .

  12. Follow the on-screen instructions to complete the installation.

Step three: Connect the printer to the network

Select one of the following options for steps to connect the printer to the network, depending on the option that displays on your computer.

NOTE: HP Auto Wireless Connect is available in most network and computer environments for 120 minutes after you turn on the printer for the first time. After 120 minutes, the wireless connection method defaults to a wireless setup using a USB connection.

Option one: HP Auto Wireless Connect (initial setup only)

  1. Select the HP Product, and then click Continue .

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Option two: Wireless setup using a USB connection

  1. Connect the USB cable to the HP product, and then to your computer.

  2. Select the HP product, and then click Continue .

  3. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP Product.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP's Wireless Printing Center
Visit HP's Wireless Printing Center (in English). You will find information on preparing your wireless network, setting up your printer, and reconfiguring your system.
HP Consumer Forums
See what other customers are saying at the HP forums .

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