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Setting Up the Printer for a Wireless network for the HP ENVY 120 e-All-in-One Printer Series

Introduction

This document explains how to install the print drivers and other software for your printer to use it on a wireless network. The wireless setup instructions are specific to a wireless network that uses an access point, also referred to as an infrastructure network. HP recommends the infrastructure type of network for a wireless connection to your printer. The printer does not support ad hoc network connections.

NOTE: If you have more than one computer on the network, install the printer software on each computer that you plan to share with the printer.

Windows XP

Follow these steps in the order presented for the Windows XP operating system.

NOTE: Make sure that you have already completed the hardware setup of your printer before you install the software and set up the printer on a wireless network. If you need detailed steps see set up the hardware .

Step one: Prepare for the installation

Follow these steps to prepare for installation.

  1. Turn on the printer, access point, and computer.

  2. Connect your computer to the wireless network.

  3. Close any unnecessary applications running on your computer.

Step two: Decide whether to install with the CD or download the software

Before you install the software, choose an installation method. The following information might help you decide which installation method to use.

CD
Download the software from the HP website
For a new printer:
The CD method is recommended for new printers and provides two installation options:
  • Go online (Internet connection needed)

    This option provides the following benefits:

    • When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.

    • You might be offered guided access to set up an account with the HP ePrint service (network models only).

  • Basic CD installation (no Internet connection needed)

    Use this option if you do not want to go online to download the software.

If you do not have the CD, you can download the software.
NOTE: This method does not offer guided access to set up an account with the HP ePrint service.

You can go to the HP ePrint service to create an account after you complete the software installation.

For an older printer:
CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
For example, Windows 7 and Mac OS X v10.6 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7 or Mac OS X v10.6.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:
The software on the CD is current to the date of the printer release.
The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.

Method one: Install the software with the CD

Select either the Basic Installation (no Internet connection needed) or the Go online (Internet connection needed) option using your printer CD.

Option one: Online CD installation

Follow these steps to download the software and install it on your computer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, click Start (), click My Computer, and then double-click the CD drive.

  3. Click Go Online. The most recent software downloads to your computer.

  4. Follow the on-screen instructions to install the software.

  5. When prompted to select a connection type, select Wireless, and then click Next.

  6. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the installation.

Option two: Basic CD installation

Use the basic CD installation if you do not want to go online to download the software.

During the installation, the Basic Device Software is required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, click Start (), click My Computer, and then double-click the CD drive.

  3. In the installation window, click No thanks, I prefer the basic CD installation.

  4. Select your printer software, and then click Next.

  5. Accept the installation agreements, and then click Next.

    NOTE: It might take several minutes for your computer to install the printer software.
  6. When prompted to select a connection type, select Wireless, and then click Next.

  7. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software.

Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 1: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Step two: Connect to the wireless network
  1. When prompted to select a connection type, select Wireless, and then click Next.

  2. Follow these steps to continue with the software installation.

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Print and Scan Doctor
Image: HP Print and Scan Doctor.
See information about HP's Print and Scan Doctor for troubleshooting and resolving network connection issues.
HP Consumer Forums
See what other customers are saying at the HP forums .

Windows Vista

Follow these steps in the order presented for the Windows Vista operating system.

NOTE: Make sure that you have already completed the hardware setup of your printer before you install the software and set up the printer on a wireless network. If you need detailed steps see set up the hardware .

Step one: Prepare for the installation

Follow these steps to prepare for installation.

  1. Turn on the printer, access point, and computer.

  2. Connect your computer to the wireless network.

  3. Close any unnecessary applications running on your computer.

Step two: Decide whether to install with the printer CD or download the software

Before you install the software, choose an installation method. The following information might help you decide which installation method to use.

CD
Download the software from the HP website
For a new printer:
The CD method is recommended for new printers and provides two installation options:
  • Go online (Internet connection needed)

    This option provides the following benefits:

    • When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.

    • You might be offered guided access to set up an account with the HP ePrint service (network models only).

  • Basic CD installation (no Internet connection needed)

    Use this option if you do not want to go online to download the software.

If you do not have the CD, you can download the software.
NOTE: This method does not offer guided access to set up an account with the HP ePrint service.

You can go to the HP ePrint service to create an account after you complete the software installation.

For an older printer:
CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
For example, Windows 7 and Mac OS X v10.6 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7 or Mac OS X v10.6.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:
The software on the CD is current to the date of the printer release.
The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.

Method one: Install the software with the CD

Select either the Basic Installation (no Internet connection needed) or the Go online (Internet connection needed) option using your printer CD.

Option one: Online CD installation

Follow these steps to download the software and install it on your computer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, click the Windows icon (), click Computer, and then double-click the CD drive.

  3. Click Go Online. The most recent software downloads.

  4. Follow the on-screen instructions to install the software.

  5. When prompted to select a connection type, select Wireless, and then click Next.

  6. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: Basic CD installation

Use the basic CD installation if you do not want to go online to download the software.

During the installation, the Basic Device Software is required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, click the Windows icon (), click Computer, and then double-click the CD drive.

  3. In the installation window, click No thanks, I prefer the basic CD installation.

  4. Select your printer software, and then click Next.

  5. Accept the installation agreements, and then click Next.

    NOTE: It might take several minutes for your computer to install the printer software.
  6. When prompted to select a connection type, select Wireless, and then click Next.

  7. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software.

Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 2: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Step two: Connect to the wireless network
  1. When prompted to select a connection type, select Wireless, and then click Next.

  2. Follow these steps to continue with the software installation.

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Print and Scan Doctor
Image: HP Print and Scan Doctor.
See information about HP's Print and Scan Doctor for troubleshooting and resolving network connection issues.
HP Consumer Forums
See what other customers are saying at the HP forums .

Windows 7

Follow these steps in the order presented for the Windows 7 operating system.

NOTE: Make sure that you have already completed the hardware setup of your printer before you install the software and set up the printer on a wireless network. If you need detailed steps see set up the hardware .

Step one: Prepare for the installation

Follow these steps to prepare for installation.

  1. Turn on the printer, access point, and computer.

  2. Connect your computer to the wireless network.

  3. Close any unnecessary applications running on your computer.

Step two: Decide whether to install with the printer CD or download the software

Before you install the software, choose an installation method. The following information might help you decide which installation method to use.

CD
Download the software from the HP website
For a new printer:
The CD method is recommended for new printers and provides two installation options:
  • Go online (Internet connection needed)

    This option provides the following benefits:

    • When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.

    • You might be offered guided access to set up an account with the HP ePrint service (network models only).

  • Basic CD installation (no Internet connection needed)

    Use this option if you do not want to go online to download the software.

If you do not have the CD, you can download the software.
NOTE: This method does not offer guided access to set up an account with the HP ePrint service.

You can go to the HP ePrint service to create an account after you complete the software installation.

For an older printer:
CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
For example, Windows 7 and Mac OS X v10.6 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7 or Mac OS X v10.6.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:
The software on the CD is current to the date of the printer release.
The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.

Step three: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use (CD or download). Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.

Method one: Install the software with the CD

Select either the Basic Installation (no Internet connection needed) or the Go online (Internet connection needed) option using your printer CD.

Option one: Online CD installation

Follow these steps to download the software and install it on your computer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, click the Windows icon (), click Computer, and then double-click the CD drive.

  3. Click Go Online. The most recent software downloads.

  4. Follow the on-screen instructions to install the software.

  5. When prompted to select a connection type, select Wireless, and then click Next.

  6. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Option two: Basic CD installation

Use the basic CD installation if you do not want to go online to download the software.

During the installation, the Basic Device Software is required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the printer CD into the CD drive of the computer, and then wait a few seconds for the software installer to start.

    If the installer does not start automatically, click the Windows icon (), click Computer, and then double-click the CD drive.

  3. In the installation window, click No thanks, I prefer the basic CD installation.

  4. Select your printer software, and then click Next.

  5. Accept the installation agreements, and then click Next.

    NOTE: It might take several minutes for your computer to install the printer software.
  6. When prompted to select a connection type, select Wireless, and then click Next.

  7. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software.

Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 3: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Step two: Connect to the wireless network
  1. When prompted to select a connection type, select Wireless, and then click Next.

  2. Follow these steps to continue with the software installation.

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Print and Scan Doctor
Image: HP Print and Scan Doctor.
See information about HP's Print and Scan Doctor for troubleshooting and resolving network connection issues.
HP Consumer Forums
See what other customers are saying at the HP forums .

Windows 8

Follow these steps in the order presented for the Windows 8 operating system.

NOTE: Make sure that you have already completed the hardware setup of your printer before you install the software and set up the printer on a wireless network. If you need detailed steps see set up the hardware .

Step one: Prepare for the installation

Follow these steps to prepare for installation.

  1. Turn on the printer, access point, and computer.

  2. Connect your computer to the wireless network.

  3. Close any unnecessary applications running on your computer.

Step two: Install the printer software

To install the printer on the wireless network, follow the steps for the method that you want to use. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.

Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.

Method one: Use the HP Printer Install Wizard (Recommended)

The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer. To save time, try using this automated tool instead of the other installation methods in this document.

NOTE: The HP Printer Install Wizard is not available for all printers, and is available only for the Windows 7 and Windows 8 operating systems.
What does the Printer Install Wizard do?

Following are some common installation problems that the HP Printer Install Wizard can help with:
  • You cannot find your driver for Windows 7 or Windows 8

  • You need help using your HP printer in the same way you used it with your old Windows operating system

  • You are not sure which driver you should select

NOTE: The HP Printer Install Wizard is not available for all printers.

This wizard is available only for Windows 8 and Windows 7 operating systems.

The HP Printer Install Wizard works with printers connected with a USB cable or with a wired (Ethernet) or wireless network connection. If you would like to connect your printer wirelessly, but it is not yet on a wireless network, you need to temporarily connect the printer with a USB cable to run the wizard.

Step one: Download the wizard

The HP Print and Scan Doctor works with most HP printers, is available in most languages, and works in Windows operating systems only. Download it free from the HP website.

  1. Go to the HP Print and Scan Doctor page.

  2. Click Download, and then follow the on-screen instructions to save the software to your computer.

  3. Open the folder where the computer saved the software file (usually Downloads), double-click the file, and then follow the on-screen instructions to complete the installation.

Step two: Run the HP Printer Install Wizard

  1. Press the Power button to turn on the printer, if it is not already on.

  2. Make sure that the printer is connected to the computer via a USB cable or a wired or wireless network connection.

    NOTE: If you would like to connect your printer wirelessly, but it is not on a wireless network, you need to temporarily connect the printer with a USB cable to run the Printer Install Wizard.
  3. Make sure that your computer has an Internet connection. The wizard must access the Internet to work correctly.

  4. Click Next to begin the utility. The wizard displays a list of detected products.

  5. If the wizard detects more than one printer, select your HP printer from the list.

    If your printer is not in the list, click My Printer is not listed, and then follow the on-screen instructions.

  6. The wizard automatically displays the best available driver for your HP printer.

    • If a full feature driver is available, the wizard detects it. Click Next to download and install the software. For full functionality, HP recommends installing the full feature driver if it is available.

    • If an in-Operating System (in-OS) driver is available, the wizard explains that the driver is already installed. It also supplies a link to more information about using the in-OS driver with your printer.

    • If a Windows Update driver is available, the wizard explains that the driver is already installed. It will also supply a link to more information about using a Windows Update driver.

    • If an alternate driver is available, the wizard supplies a link to learn how to install and configure the alternate driver for your printer.

      NOTE: Alternate drivers are supported by Windows 7 only.

Method two: Download and install the software from the HP website

Follow these steps to download and install the software from the HP website.

Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 4: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Step two: Connect to the wireless network
  1. When prompted to select a connection type, select Wireless, and then click Next.

  2. Follow these steps to continue with the software installation.

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Method three: Install the software using the printer CD

Follow these steps to continue with the software installation.

Step one: Install the software

During the installation, the Basic Device Software is required to enable full printer functionality. HP also includes valuable software to help you get the most out of your printer.

Follow these steps to install the software with the CD.

  1. Turn the printer on.

  2. Insert the CD into the CD drive of the computer, and then wait for the software installer to start.

    NOTE: If the CD does not automatically start the installer, right-click the Start button () in the lower left corner of the screen, click File Explorer, click This PC, and then click the CD or DVD drive. Double-click on the Setup.exe file.
  3. In the installation window, click Go Online or No thanks, I prefer the basic CD installation.

  4. Follow the on-screen instructions to complete the installation.

    NOTE: During the installation, you will be prompted to set up the printer hardware. If you have already set up the printer hardware, you can click Next to bypass any hardware setup steps.
Step two: Connect to the wireless network

Follow these steps to continue with the software installation.

  • If the HP Auto Wireless Connect screen displays on the computer:

    Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

    NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
  • If the Wireless network connection screen displays on your computer:

    On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Print and Scan Doctor
Image: HP Print and Scan Doctor.
See information about HP's Print and Scan Doctor for troubleshooting and resolving network connection issues.
HP Consumer Forums
See what other customers are saying at the HP forums .

Mac OS X v10.6 Snow Leopard

Follow these steps to install software for the Mac OS X v10.6 operating system.

NOTE: Make sure that you have already completed the hardware setup of your printer before you install the software and set up the printer on a wireless network. If you need detailed steps see set up the hardware .

Important: There are two methods available for installing your printer on a wireless network. The HP Auto Wireless Connect method might display as an installation option, depending on your network environment. If this method does not display, an alternate Wireless Setup Wizard method is available.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection:

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications, and then double-click HP Setup Assistant.

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection:

      Continue to the next step to proceed with the installation.

Step two: Decide whether to install with the printer CD or download the software

The following information might help you decide which software installation method to use.

CD
Download the software from the HP website
For a new printer:
The CD method is recommended for new printers and provides two installation options:
  • Go online (Internet connection needed)

    This option provides the following benefits:

    • When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.

    • You might be offered guided access to set up an account with the HP ePrint service (network models only).

  • Basic CD installation (no Internet connection needed)

    Use this option if you do not want to go online to download the software.

If you do not have the CD, you can download the software.
NOTE: This method does not offer guided access to set up an account with the HP ePrint service.

You can go to the HP ePrint service to create an account after you complete the software installation.

For an older printer:
CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
For example, Windows 7 and Mac OS X v10.6 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7 or Mac OS X v10.6.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:
The software on the CD is current to the date of the printer release.
The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.

Step three: Install the printer software

Choose one of the following methods to install the software for a wireless connection. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.

Method one: Online CD installation

Follow these steps to download the software and install it on your computer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Insert the printer CD into the CD drive of the computer.

  3. Double-click the HP Software disc icon that displays on the desktop. The HP Software window opens.

    Figure 5: Example of an HP Software icon

    Image: Example of an HP Software icon.
  4. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 6: Example of an HP Installer icon

    Image: Example of an HP Installer icon.
  5. Click Go Online to Setup and Install.

  6. Click Continue. The most recent software downloads to your computer.

    NOTE: If a No Download Needed window opens, click OK, and then use method in this document for a basic CD installation.
  7. Follow the on-screen instructions to install the software.

  8. When prompted to select a connection type, select Wireless, and then click Next.

  9. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Basic CD installation

Follow these steps to install the software with the printer CD.

  1. Insert the printer CD into the CD drive of the computer.

  2. Double-click the HP Software disc icon that displays on the desktop. The HP Software window opens.

    Figure 7: Example of an HP Software icon

    Image: Example of an HP Software icon.
  3. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 8: Example of an HP Installer icon

    Image: Example of an HP Installer icon.
  4. Click No thanks, I prefer the basic CD installation, and then click Continue.

  5. Click Agree to accept the Software License Agreement.

  6. When prompted, select your printer, and then click Continue.

  7. When prompted, select the installation option, and then click Install.

    NOTE: The HP Recommended software provides full support for your printer.
  8. Follow the on-screen instructions to install the software.

  9. When prompted to select a connection type, select Wireless, and then click Next.

  10. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Method three: Download and install the software from the HP website

Follow these steps to download and install the software from the HP website. Repeat these steps to install the software on each computer that uses the printer wirelessly over the same network.

Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.

Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 9: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Step two: Connect to the wireless network

  1. When prompted to select a connection type, select Wireless, and then click Next.

  2. Follow these steps to continue with the software installation.

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .

OS X v10.7 Lion

Follow these steps to install software on a Mac running the Lion operating system.

NOTE: Make sure that you have already completed the hardware setup of your printer before you install the software and set up the printer on a wireless network. If you need detailed steps see set up the hardware .

Important: There are two methods available for installing your printer on a wireless network. The HP Auto Wireless Connect method might display as an installation option, depending on your network environment. If this method does not display, an alternate Wireless Setup Wizard method is available.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection:

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications, and then double-click HP Setup Assistant.

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection:

      Continue to the next step to proceed with the installation.

Step two: Decide whether to install with the printer CD or download the software

The following information might help you decide which software installation method to use.

CD
Download the software from the HP website
For a new printer:
The CD method is recommended for new printers and provides two installation options:
  • Go online (Internet connection needed)

    This option provides the following benefits:

    • When you click Go Online at the start of the CD software installation, the CD checks online for the latest software for your printer.

    • You might be offered guided access to set up an account with the HP ePrint service (network models only).

  • Basic CD installation (no Internet connection needed)

    Use this option if you do not want to go online to download the software.

If you do not have the CD, you can download the software.
NOTE: This method does not offer guided access to set up an account with the HP ePrint service.

You can go to the HP ePrint service to create an account after you complete the software installation.

For an older printer:
CD installation might not work if you are installing the printer on a computer running a newer operating system that released AFTER the HP printer released.
For example, Windows 7 and Mac OS X v10.6 released in 2009. If HP manufactured your printer prior to that year, the CD that came with the printer might not work correctly on a computer running Windows 7 or Mac OS X v10.6.
Downloading the software provides the best results for your older printer. Even though it takes more time than using the CD, downloading the latest software can help you avoid installation issues.
Downloading is the recommended method if your computer operating system released after the HP printer released.
About the software:
The software on the CD is current to the date of the printer release.
The software you can download from the HP website is the most current software available for your printer. HP often updates software and drivers AFTER the printer and CD release to the market.

Step three: Install the software

Choose one of the following methods to install the software for a wireless connection. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

Method one: Online CD installation

Follow these steps to download the software and install it on your computer.

  1. Disconnect the USB cable from both the printer and the computer (if you already connected it).

  2. Double-click the HP Software disc icon that displays on the desktop. The HP Software window opens.

    Figure 10: Example of an HP Software icon

    Image: Example of an HP Software icon.
  3. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 11: Example of an HP Installer icon

    Image: Example of an HP Installer icon.
  4. Click Go Online to Setup and Install.

  5. Click Continue. The most recent software downloads to your computer.

    NOTE: If a No Download Needed window opens, click OK, and then use method in this document for a basic CD installation.
  6. Follow the on-screen instructions to install the software.

  7. When prompted to select a connection type, select Wireless, and then click Next.

  8. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Method two: Basic CD installation

Follow these steps to install the software with the printer CD.

  1. Insert the printer CD into the CD drive of the computer.

  2. Double-click the HP Software disc icon that displays on the desktop. The HP Software window opens.

    Figure 12: Example of an HP Software icon

    Image: Example of an HP Software icon.
  3. Double-click the HP Installer icon. The Welcome to the HP Installer window opens.

    Figure 13: Example of an HP Installer icon

    Image: Example of an HP Installer icon.
  4. Click No thanks, I prefer the basic CD installation, and then click Continue.

  5. Click Agree to accept the Software License Agreement.

  6. When prompted, select your printer, and then click Continue.

  7. When prompted, select the installation option, and then click Install.

    NOTE: The HP Recommended software provides full support for your printer.
  8. Follow the on-screen instructions to install the software.

  9. When prompted to select a connection type, select Wireless, and then click Next.

  10. Follow these steps to continue with the software installation:

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Method three: Download and install the software from the HP website

Follow these steps to download and install the software from the HP website. Repeat these steps to install the software on each computer that uses the printer wirelessly over the same network.

Important: If you get any firewall messages during installation, click unblock, accept, continue, yes, allow, or permit, or the installation fails.

Step one: Download and install the software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 14: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Step two: Connect to the wireless network

  1. When prompted to select a connection type, select Wireless, and then click Next.

  2. Follow these steps to continue with the software installation.

    • If the HP Auto Wireless Connect screen displays on the computer:

      Select Yes, send my wireless settings to the printer, and then click Next. Follow the on-screen instructions to complete the software installation and wireless network setup.

      NOTE: HP Auto Wireless Connect is offered for up to 120 minutes after initial printer setup.
    • If the Wireless network connection screen displays on your computer:

      On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .

OS X v10.8 Mountain Lion and OS X v10.9 Mavericks

NOTE: Make sure that you have already completed the hardware setup of your printer before you install the software and set up the printer on a wireless network. If you need detailed steps see set up the hardware .

Follow these steps to install the software on a Mac running the Mountain Lion or Mavericks operating system.

NOTE: Older HP software might not be compatible with OS X v10.8 Mountain Lion or OS X v10.9 Mavericks. Do not try to install software that supports earlier versions of the Mac operating system, either from the original product CD or from the HP website.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, you must set up your wireless network. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The WEP key or WPA security passphrase are other names for the password.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

  5. Select one of the following options for steps to continue with the installation, depending on if you previously installed for a USB connection:

    • You previously installed the printer for a USB connection and now want to switch to a wireless network connection:

      1. Click the HP Utility icon in the Dock.

        NOTE: HP Utility is also located in Applications/Hewlett-Packard folder.
      2. Click Applications, and then double-click HP Setup Assistant.

      3. Follow the instructions to change your USB connection to a wireless network connection.
    • You did not previously install your printer for a USB connection:

      Continue to the next step to proceed with the installation.

Step two: Download and Install the software

Use the following steps to install the printer on the wireless network. Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

NOTE: To install the printer software for a wireless network connection, HP recommends that you download the software from the HP website. The printer CD is not supported in Mountain Lion, and Apple Software Update does not support steps for connecting to the wireless network.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 15: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Step three: Connect the printer to the network

Select one of the following options for steps to connect the printer to the network, depending on the option that displays on your computer.

NOTE: HP Auto Wireless Connect is available in most network and computer environments for 120 minutes after you turn on the printer for the first time. After 120 minutes, the wireless connection method defaults to the Wireless Setup Wizard.

Option one: HP Auto Wireless Connect (initial setup only)

  1. Select the HP Product, and then click Continue.

  2. Follow the on-screen instructions to complete the software installation and wireless network setup for the HP product.

Option two: Wireless Setup Wizard

On the printer control panel, touch the Wireless icon (), touch Settings, and then select Wireless Setup Wizard. Follow the on-screen instructions to complete the software installation and wireless network setup.

Additional resources

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .

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