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HP 3PAR StoreServ 7000 Storage - Installing Storage System Software
WARNING: HP 3PAR SmartStart cannot be used without Windows 2008 R2. To set up the Service Processor and HP 3PAR StoreServ Storage system, end user must access the setup wizards directly.
NOTE: Before begin, verify that end user has the information listed in the storage system software installation checklist.
Storage system software installation checklist
Before installing the storage system software, verify that:
Figure 1: SP and storage system software installation checklist
Installing storage software using HP 3PAR SmartStart
Use this procedure to install storage system software when running Windows 2008 R2 Server x64 Edition.
NOTE: If the end user cannot locate the HP 3PAR SmartStart DVD, call the HP Sales Representative at 1-800-334-5144.
Before inserting the HP 3PAR SmartStart DVD, the following system requirements must be met:
SmartStart Online Help is supported in the following browser versions:
NOTE: SmartStart may take up to five minutes to begin to install.
Accessing the setup wizards using SmartStart
Use HP 3PAR SmartStart to set up the SP and the storage system. End user need to set up the SP and the storage system only once for each new storage system.
To set up and configure the SP:
End user needs to set up the SP and the storage system only once for each new storage system. To set up and configure the SP:
Installing storage software when HP 3PAR SmartStart is not available
Use this procedure if end user are not running Windows 2008 R2 Server and are not using HP 3PAR SmartStart or SmartStart is not available. Review the prerequisites and information about storage and system components before proceeding.
Before end user install and set up the new HP 3PAR storage system, make sure end user have the following information:
End user must verify that the following preliminary tasks are complete:
NOTE: End user can also access the Storage System Setup Wizard directly at https://<SP IP>/sp/StorageSystemSetupWizard.html.
If end user is unable to complete SP or storage system setup, or if the end user receives errors in the setup wizards, click here to view the information on the HP 3PAR StoreServ 7000 Storage Troubleshooting Guide .
If end user is not running Windows 2008 R2 Server and are not using SmartStart and cannot access to the wizards at the URLs listed above, end user must manually connect to the storage system and SP and manually initialize the storage system software.
Setting up the Service Processor (SP)
To open the SP setup wizard:
The Welcome page shows information needed to complete the wizard and set up the SP. Follow the instructions on each screen, then click next. The setup takes about 15 minutes. End user must have the following information:
Configuring SP networking:
In the IP Address, Subnet Mask, and Gateway text boxes:
To complete the SP Networking step, type the relevant information in completed Storage System Software Installation checklist from the HP 3PAR StoreServ 7000 Site Planning Manual.
Configuring remote support:
Remote Support enables HP to provide the best possible support for the storage system, including:
Remote Support sends diagnostic information, such as system health statistics, configuration data, performance data, and system events to HP 3PAR Central. These diagnostics are required for HP to perform fault detection and analysis on the HP 3PAR StoreServ Storage system that help maximize the storage availability.
NOTE: End user can complete SP setup even if the SP is not currently connected to the network. Be sure to set up the network to configure Remote Support. For more information on security and Remote Support, click here to view the HP 3PAR Secure Service Architecture white paper .
Configuring end user time zone:
On the Time and Region page, the Manual option is selected and is automatically populated with the current host’s web browser time by default. If end user select Automatic, complete the NTP Server(s) field and click Test to get the specified NTP time. To configure the time zone, select end userr continental region (Africa, Antarctica, Asia, Australasia, Europe, North America, or South America) and the city or country closest to end user from the drop-down lists.
NOTE: The time zones used in this wizard are based on the time zones listed in the tz database, also known as the zoneinfo database or IANA Time Zone Database.
For more information on assigning these passwords, click here to see the completed Storage System Software Installation checklist .
NOTE: To reset a password for the SP, log into SPOCC. If end user have lost all SP passwords and are unable to log into SPOCC, end user must reimage the SP.
The Summary page shows all options selected and cannot be modified. To modify, click Prev. To proceed, click Next.
The Apply settings page shows the setup process and operation status. Arrows indicate that the operation is in progress and the check icons indicate that the operation is complete.
To access the Storage System Setup wizard and set up the storage system:
Verifying the HP 3PAR Operating System (OS):
After completing the Service Processor Setup Wizard process, verify that the HP 3PAR OS is installed on SP. To check the version of the HP 3PAR OS installed on SP, use the SPmaint module in SPOCC to display the SP version. To add the HP 3PAR OS, use the SPmaint module in SPOCC to upgrade the HP 3PAR OS. For more information, click here to view the HP 3PAR Service Processor Onsite Customer Care (SPOCC) User’s Guide .
Setting up the storage system
End user must initialize the storage system before configuring it. The Storage System Setup wizard verifies the storage system configuration, initializes the storage system, and runs initialization tests on the storage system.
If end user is accessing the Storage System Setup wizard from SPOCC, enter the SP network address to access SPOCC and locate the wizard in the Support module.
Opening the storage system setup wizard:
To open the Storage System Setup wizard:
The Welcome page shows information needed to complete the wizard and set up the SP. Follow the instructions on each page, then click Next. end user will need end user storage system serial number and IP address used in the SP Setup Wizard to proceed.
The wizard help end user perform a new setup of end userr HP 3PAR storage system. The setup process takes 20 minutes to 2 hours, depending on the configuration. End user must have the following information:
NOTE: During the initial storage system setup process, the Service Processor must be on the same network as the storage system end user are configuring.
Entering the storage system serial number:
On the Enter Storage System page, enter the storage system serial number. This 7-digit number is located on the tab that protrudes from the lower right of the rear of the enclosure chassis, and begins with 16 (for example, SN: 1624635).
Verifying the storage system:
On the Verify Storage System page, verify that the correct storage system that end user want to setup displays, then click Next.
On the Configure Networking page, complete the required fields. Enter the name and IP address information for end userr new HP 3PAR storage system.
Changing the password:
On the Change Password page, enter a new, secure password for the storage system username 3paradm.
The Verify Configuration page shows all options selected and cannot be modified. To modify, click Prev. To proceed, click Next.
The Progress page shows the setup process and operation status. Arrows indicate that the operation is in progress and the check icons indicate that the operation is complete.
NOTE: The Setup system volumes operation can progress for up to 40 minutes before a progress indicator displays. Do not attempt to cancel out of the Progress screen, as the setup is proceeding.
Troubleshooting: adding the storage system to the SP:
If the wizard is not able to successfully add HP 3PAR StoreServ Storage system to the Service Processor, use the SPmaint module in SPOCC to add the storage system (also called the InServ) to SP.
Validating Remote Support:
End user must validate that Remote Support is functioning correctly. To do so, use the SPmaint module in HP 3PAR Service Processor Onsite Customer Care (SPOCC).
The SP File Transfer Monitor refreshes every 15 seconds.
Installing the Management Console when HP 3PAR SmartStart is not available
NOTE: To log into the storage system using the Management Console, enter username 3paradm and the 3paradm password in the Storage System Setup wizard.
Link to the list of available documents
NOTE: The URL is case sensitive where ever SpSetupWizard.html is used