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HP Multifunction Printers - How to Scan: Windows 8

Introduction

This document explains how to scan in Windows 8. There are multiple ways to scan a photo or document, using either the HP software that comes with your printer, or functionality built into the Windows operating system. This document provides instructions on scanning with either option.

Should I scan with or without HP software?

Various scan options are available with or without HP software. The option you choose can depend on the type of scan job you need.

What are the differences?

There are a few differences between the two scan options to keep in mind.

  • Scanning with HP software: For enhanced scan functionality, the Full Feature HP software includes HP Solution Center - valuable software to help you complete scan jobs. HP Solution Center offers a friendly user interface with available scanning shortcuts. The HP software offers a number of output options not available with the drivers built into the Windows operating system. This is the recommended scanning option when Full Feature HP software is available.

  • Scanning without HP software: This option relies on drivers built into the Windows operating system. Available scan options are limited when compared to those available with the Full Feature HP software. However, this option provides a quick way to scan photos or simple files. The scan functionality in Windows also provides a smaller driver installation, uses less system resources, and can provide a method to scan if you do not have permissions to install the Full Feature HP software on a computer.

Do I have HP software on my computer?

HP Solution Center is part of a Full Feature installation of the printer software. If you performed a Basic driver installation, or you excluded the program during a custom installation, Solution Center is not installed.

Follow these steps to open the HP software, and then check whether Solution Center is installed.

  1. Right-click or touch and hold the lower left corner of the screen, and then click or tap Search in the menu.

  2. Click or tap Settings ().

  3. Type Devices and printers in the search box.

  4. Click or tap Devices and Printers in the results.

  5. Double-click or double-tap the icon for your printer.

  6. Locate the HP Solution Center icon, and then follow the instructions depending on the icon color, or if the icon is not listed.

    • HP Solution Center icon is black ()

      If the HP Solution Center icon is black, double-click or double-tap it to open the software.

      • If your printer displays in Solution Center, you are ready to begin. Choose the option you want to use to scan.

      • If your printer does not display in Solution Center, continue to the next section to get the latest version of the HP software.

    • HP Solution Center icon is blue ()

      If the HP Solution Center icon is blue, you have an older version of HP Solution Center that is not supported in Windows 8.

      Click or tap here for steps to uninstall the older software , and then continue to the next section to get the latest version of the HP software.

    • HP Solution Center is not in the list of HP programs

      If HP Solution Center is not in the list of HP programs, continue to the next section to get the latest HP software.

How do I get the latest HP software?

HP Solution Center is part of the Full Feature Software and Drivers installation option and is not available as a separate download. If you have not already installed the Full Feature HP software and would like to, follow these steps.

Video of downloading and installing the HP Full Feature driver

The following video demonstrates how to download and install your printer's Full Feature driver from the HP website.

f you have trouble viewing the video or to view the video in a different size, click or tap here to view the video on YouTube Non-HP site .

  1. Disconnect the USB cable or the Ethernet cable from the printer, depending on your connection type.

    NOTE: If the printer connects to the network wirelessly, you can leave it connected during the installation.
  2. Turn the printer on.

  3. Browse to the Get Software and Drivers page: Get Software and Drivers .

  4. Check the instructions on the page, and then click or tap the Plus sign () next to the correct heading for additional instructions:

    • If prompted to enter your printer in the window

      1. Type your printer model in the window.

      2. Click or tap Next. If necessary click or tap your model in a list of similar printers.

      3. Click or tap Software and Driver Downloads.

      4. Click or tap the drop-down arrow (), and then click or tap your operating system.

      5. Click or tap Next, and then continue to the next step.

    • If prompted to select your operating system

      1. Click or tap the drop-down arrow (), and then click or tap your operating system.

      2. Click or tap Next, and then continue to the next step.

  5. Click or tap Driver, and then click or tap the driver that you want to download.

  6. Read through the description, details, and specifications. You can also click or tap View directions for complete download instructions.

  7. Click or tap Download.

  8. Click or tap Save in the Notification bar to download the software.

    NOTE: The software file automatically saves to the Downloads folder on your computer. If you want to install it at a later time, right-click or tap and hold the bottom left corner of the screen, click or tap File Explorer, and then click or tap Downloads to access the file.
  9. When the download completes, click or tap Run in the Notification bar.

  10. Click or tap Yes in the User Account Control window, and then wait while the installer extracts the files.

  11. In the software installer window, follow the instructions to complete the installation.

How to scan with HP software

The instructions provided in this section require that you have HP Solution Center software installed.

Set up scan settings

Before scanning, HP recommends that you set up the options for your scan settings. If you do not set up the options, the default settings might not yield the desired results. Follow these steps to review and change your scan settings.

Step one: Open Scan Settings in HP Solution Center

  1. Open HP Solution Center with one of the following methods:

    • Double-click or double-tap the HP Solution Center icon on the desktop.

    • Right-click or touch and hold the lower left corner of the screen, click or tap Search in the menu, click or tap Settings (), type Devices and printers in the search box, click or tap Devices and Printers in the search results, double-click or double-tap the icon for your printer, and then click or tap HP Solution Center.

  2. Click or tap Settings, and then click or tap Scan Settings.

Step two: Review and select the scan settings options

Review the information for each of the following scan settings to help you decide what options to select.

NOTE: The available settings and names of the settings options might vary by printer.

Scan Picture settings

You can set up default Scan Picture settings with the following options.

Prompt for settings at the time of scan
  • Select this option if you want to choose a specific Scan Picture scan shortcut each time you scan a picture with HP Solution Center (recommended).

  • If you do not select this option, HP Solution Center will use a default scan shortcut option each time you use the Scan Picture option. Specify the scan shortcut you want to use for every picture scan.

Show preview scan
  • Select this option to have the HP software generate a preview of the scan each time you scan. This lets you to review the scan quality and make additional edits before the scan is complete (recommended).

  • If you do not select this option, you will not see a preview of your scanned image before the scan job is complete.

Scan Document settings

You can set up default Scan Document settings with the following options.

Prompt for settings at the time of scan
  • Select this option if you want to choose a specific Scan Document scan shortcut each time you scan a document with HP Solution Center (recommended).

  • If you do not select this option, HP Solution Center will use a default scan shortcut option each time you use the Scan Document option. Specify the scan shortcut you want to use for every document scan.

Show preview scan
  • Select this option to have the HP software generate a preview of the scan each time you scan. This allows you to review the scan quality and make additional edits before the scan is complete (recommended).

  • If you do not select this option, you will not see a preview of your scanned document before the scan job is complete.

Scan preferences

Change the following options to set the automatic scan preferences for scanned pictures, documents, and other device settings.

NOTE: The available scan preferences options might vary by printer.
Picture scan shortcuts
  • Automatically straighten scanned pictures

  • Automatically adjust exposure

  • Automatically adjust color

  • Use enhanced color (vivid color)

  • Automatically adjust black and white threshold

  • Prompt for additional scanned pages when scan preview is turned off

Document scan shortcuts
  • Automatically straighten scanned documents

  • Automatically rotate landscaped images

  • Automatically adjust exposure

  • Automatically adjust black and white threshold

  • Prompt for additional scanned pages when scan preview is turned off

Device settings
  • Use JPEG compress for upload (helps keep file sizes small)

  • Show reserve dialog during network scan

Button settings

You can set up the default printer control panel button settings with the following options.

Prompt for settings when scanning from the control panel
  • Select this option to have the HP software prompt you for any changes you want to make to the scan settings before completing the scan job (recommended).

  • If you do not select this option, the HP software uses default scan settings when completing the scan job.

Show preview scan
  • Select this option to have the HP software generate a preview of the scan each time you scan. This allows you to review the scan quality and make additional edits before the scan is complete (recommended).

  • If you do not select this option, you will not see a preview of your scanned document before the scan job is complete.

Create a new Scan Shortcut
  1. Review the default Scan Shortcut Settings for the selected Scan Shortcut, and change any basic settings as desired.

  2. Click or tap Save Shortcut.

  3. Type a new Shortcut Name and an Abbreviated Name, and then select a new icon.

  4. Click or tap Save. The new icon displays in the Scan Shortcut list.

Delete a Scan Shortcut
  1. Click or tap the Scan Shortcut that you want to delete.

  2. Click or tap Delete Shortcut.

  3. Click or tap Yes to confirm the deletion.

    NOTE: If the Delete Shortcut button is grayed out after selecting a shortcut, that shortcut is integrated into the software and cannot be deleted.
Add or remove Scan Shortcuts
  • To add a Scan Shortcut, select the shortcut that you want to add, and then click or tap Add.

  • To remove a shortcut, select the shortcut that you want to remove, and then click or tap Remove.

  • After you make any changes, click or tap Update the device to refresh the list of shortcuts available from the printer control panel.

Scan to... Setup

Change the following options to set the 'Scan to...' preferences for scanned items.

  • To add a Scan to destination, select the destination that you want to add, and then click or tap Add.

  • To remove a Scan to destination, select the destination that you want to remove, and then click or tap Remove.

  • After you make any changes, click or tap Update the device to refresh the list of Scan to destinations available from the printer control panel.

How to scan a general document or photo

Follow these steps to scan a general document or photo.

Step one: Load the photo or document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray, if your printer has one.

  1. Make sure that the printer is turned on and that it is connected to the computer.

  2. Load the document or photo.

    • Document

      • Scanner glass

        Place the document print side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.

      • ADF

        Place a single-page or multi-page document into the ADF tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the document.

      NOTE: If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
    • Photo

      Place the photo image side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.

      CAUTION: Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos and the printer.

Step two: Scan the item

  1. Open HP Solution Center with one of the following methods:

    • Double-click or double-tap the HP Solution Center icon on the desktop.

    • Right-click or touch and hold the lower left corner of the screen, click or tap Search in the menu, click or tap Settings (), type Devices and printers in the search box, click or tap Devices and Printers in the search results, double-click or double-tap the icon for your printer, and then click or tap HP Solution Center.

  2. Select the appropriate scan option for the item you are scanning.

    • Choose Scan Document if you are scanning a text document with or without graphics.

    • Choose Scan Picture if you are scanning photos or artwork.

    The HP Scan Shortcuts screen displays with options to change the scan settings.

    • What if the HP Scan Shortcuts screen does not display?

      If the settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on.

      1. Cancel the scan, return to the HP Solution Center home screen, and then click or tap Settings.

      2. Click or tap Scan Settings, and then click or tap the appropriate option from the pop-up menu: Scan Document Settings or Scan Picture Settings.

      3. Select the check box next to Prompt for settings at the time of scan, and then click or tap OK.

      4. Click or tap Home, and then start the scan again.

  3. Click or tap the appropriate option under Scan Shortcuts.

    • What scan shortcuts are available?

      NOTE: Depending on your printer, not all of the following scan shortcuts will be available.
      Scan shortcut
      Description
      Image: Picture to file
      Picture to File
      Scan a photo and save it as a specified file type on your computer.
      Image: Picture to printer
      Picture to Printer
      Scan and print a photo.
      Image: Scan Picture Menu
      Scan Picture Menu
      Scan a photo and choose scan shortcut settings.
      Image: Picture to HP Photosmart
      Picture to HP Photosmart
      Scan a photo that automatically opens in Photosmart Essentials.
      Image: Document to Searchable PDF
      Document to Searchable PDF
      Scan a document that has searchable text.
      Image: Document to Printer
      Document to Printer
      Scan and print a document.
      Image: Text OCR to RTF file
      Text OCR to RTF file
      Use this shortcut to scan a document to an RTF file that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Text OCR to WordPad
      Text OCR to WordPad
      Use this shortcut to scan a document to a WordPad file that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Save as Editable Text
      Save as Editable Text
      Use this shortcut to scan a document as a specified file type that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Document to File (PDF)
      Document to File (PDF)
      Scan a document and save it as a PDF file.
      Image: Document to TIF
      Document to TIF
      Scan a document and save it as a TIF format file.
      Image: Document to File (2 sided original)
      Document to File (2 sided original)
      Scan a document and save it as a two-sided original file.
      Image: Document to File
      Document to File
      Scan a document and save it as a specified file type on your computer.
      Image: Scan Document Menu
      Scan Document Menu
      Scan a document and choose scan shortcut settings.
  4. Review the default scan settings for the selected Scan Shortcut, and change any settings as needed.

    • To change the basic scan settings

      Click or tap the drop-down arrow () for the setting that you want to change, and then select the setting you need.

    • To change the advanced Photo/Document settings

      Click or tap Advanced Picture Settings or Advanced Document Settings, and then select the setting you need.

      Click or tap Save to file Save Options to change the following settings (depending on your printer):

      • Specify the location to send saved scans on the computer

      • Edit the file name of the saved scan

      • Specify how the HP software completes the scan action:

        • Opens the scan file

        • Launches File Explorer

    • Resolution and color settings information

      Resolution and color settings can impact overall quality of your scan. The following information can help you decide when you need to set custom resolution and color settings for your scan.

      • Resolution: This setting is measured in dots per inch (dpi). Higher resolution produces higher quality images because the software uses more pixels per inch in the image. The pixels are smaller and capture greater color detail. However, higher resolution settings increase the output file size of the scan. You might want to use a higher resolution setting if you are scanning photos or documents with graphics that require detail. If you are scanning black and white text, higher resolution is not necessary.

        NOTE: Higher resolution settings require more system resources and increase the time required to complete a scan job. If you have an older computer with limited resources, higher resolution files might cause computer issues. If the scan fails at high resolution, try decreasing the resolution setting.
      • Color: Use this setting for scanning high quality color photos or documents that have multiple colors.

      • Black and white: Use this setting to scan text-only documents and for the best OCR results with black text. It provides the fastest scan speed and the smallest scan file sizes.

      • Grayscale: Use this setting for scans that contain continuous-tone or shading, and black and white images. This setting can produce more accurate scans than the Black and White option, but the file size will be larger. Grayscale is the best setting for heavily shaded images.

    NOTE: HP Solution Center versions and options vary depending on your printer. For specific instructions on all the settings the software offers, click or tap the Help button on the screen you are changing settings on.
  5. Click or tap Scan. The scan preview window opens.

    • Want to make changes?

      In the scan preview window, you can perform the following actions:

      • Click or tap on the scan to edit it

      • Adjust Color (photo only setting)

      • Rotate the scan

      • Crop the scan

      • Lighten or Darken the scanned image

      • Auto correct flaws in the scan

  6. When the scan completes, perform one of the following actions:

    • Click or tap the Plus sign () on the right side of the window to scan additional pages or add additional photo selections.

    • If you are not satisfied with the scan, click or tap the X icon () to delete the scanned file, and then click or tap Back to try the scan again.

    • Click or tap Finish to save the scanned file.

How to scan as editable text (OCR)

Follow these steps to scan a text document that you can edit.

Step one: Load the document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray, if your printer has one.

NOTE: If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
  1. Make sure that the printer is turned on and that it is connected to the computer.

  2. Load the document.

    • Scanner glass

      Place the document print side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.

    • ADF

      Place a single-page or multi-page document into the ADF tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the document.

Step two: Scan the document

  1. Open HP Solution Center with one of the following methods:

    • Double-click or double-tap the HP Solution Center icon on the desktop.

    • Right-click or touch and hold the lower left corner of the screen, click or tap Search in the menu, click or tap Settings (), type Devices and printers in the search box, click or tap Devices and Printers in the search results, double-click or double-tap the icon for your printer, and then click or tap HP Solution Center.

  2. Click or tap Scan Document. The HP Scanning screen displays.

  3. Under Scan Shortcuts, click or tap Save as Editable Text or Text (OCR) to..., depending on your product.

    NOTE: If Save as Editable Text or Text (OCR) to... does not display in the options, your printer did not ship with HP OCR software. You may be able to scan as editable text if you install software from a third-party vendor such as OmniPage, FineReader, TextBridge, or SimpleOCR. HP recommends that you contact the vendor to see if your printer is compatible, and for steps to use the software.
  4. Review the default scan settings for the selected Scan Shortcut, and change any settings as needed.

    • To change the basic scan settings

      Click or tap the drop-down arrow () for the setting that you want to change, and then select the setting you need.

    • To change the advanced Photo/Document settings

      Click or tap Advanced Document Settings, and then select the setting you need.

      Click or tap Save to file Save Options to change the following settings (depending on your printer):

      • Specify the location to send saved scans on the computer

      • Edit the file name of the saved scan

      • Specify how the HP software completes the scan action:

        • Opens the scan file

        • Launches File Explorer

    • Resolution and color settings information

      Resolution and color settings can impact overall quality of your scan. The following information can help you decide when you need to set custom resolution and color settings for your scan.

      • Resolution: This setting is measured in dots per inch (dpi). Higher resolution produces higher quality images because the software uses more pixels per inch in the image. The pixels are smaller and capture greater color detail. However, higher resolution settings increase the output file size of the scan. You might want to use a higher resolution setting if you are scanning photos or documents with graphics that require detail. If you are scanning black and white text, higher resolution is not necessary.

        NOTE: Higher resolution settings require more system resources and increase the time required to complete a scan job. If you have an older computer with limited resources, higher resolution files might cause computer issues. If the scan fails at high resolution, try decreasing the resolution setting.
      • Color: Use this setting for scanning high quality color photos or documents that have multiple colors.

      • Black and white: Use this setting to scan text-only documents and for the best OCR results with black text. It provides the fastest scan speed and the smallest scan file sizes.

      • Grayscale: Use this setting for scans that contain continuous-tone or shading, and black and white images. This setting can produce more accurate scans than the Black and White option, but the file size will be larger. Grayscale is the best setting for heavily shaded images.

    NOTE: HP Solution Center versions and options vary depending on your printer. For specific instructions on all the settings the software offers, click or tap the Help button on the screen you are changing settings on.
  5. Click or tap Scan. The scan preview window opens.

    • Want to make changes?

      In the scan preview window, you can perform the following actions:

      • Click or tap on the scan to edit it

      • Adjust Color (photo only setting)

      • Rotate the scan

      • Crop the scan

      • Lighten or Darken the scanned image

      • Auto correct flaws in the scan

  6. When the scan completes, perform one of the following actions:

    • Click or tap the Plus sign () on the right side of the window to scan additional pages.

    • If you are not satisfied with the scan, click or tap the X icon () to delete the scanned file, and then click or tap Back to try the scan again.

    • Click or tap Finish to save the scanned file.

How to attach a scan to an email

Follow these steps scan a document or photo, and then attach it to an email message.

NOTE: Your printer might feature additional options for scanning directly to email or directly to a network folder. Review the specific documentation for your printer to see if it supports these options.

Step one: Load the photo or document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray, if your printer has one.

  1. Make sure that the printer is turned on and that it is connected to the computer.

  2. Load the document or photo.

    • Document

      • Scanner glass

        Place the document print side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.

      • ADF

        Place a single-page or multi-page document into the ADF tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the document.

      NOTE: If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
    • Photo

      Place the photo image side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.

      CAUTION: Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos and the printer.

Step two: Scan the item

  1. Open HP Solution Center with one of the following methods:

    • Double-click or double-tap the HP Solution Center icon on the desktop.

    • Right-click or touch and hold the lower left corner of the screen, click or tap Search in the menu, click or tap Settings (), type Devices and printers in the search box, click or tap Devices and Printers in the search results, double-click or double-tap the icon for your printer, and then click or tap HP Solution Center.

  2. Select the appropriate scan option for the item you are scanning.

    • Choose Scan Document if you are scanning a text document with or without graphics.

    • Choose Scan Picture if you are scanning photos or artwork.

    The HP Scan Shortcuts screen displays with options to change the scan settings.

    • What if the HP Scan Shortcuts screen does not display?

      If the settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on.

      1. Cancel the scan, return to the HP Solution Center home screen, and then click or tap Settings.

      2. Click or tap Scan Settings, and then click or tap the appropriate option from the pop-up menu: Scan Document Settings or Scan Picture Settings.

      3. Select the check box next to Prompt for settings at the time of scan, and then click or tap OK.

      4. Click or tap Home, and then start the scan again.

  3. Click or tap the appropriate option under Scan Shortcuts.

    • What scan shortcuts are available?

      NOTE: Depending on your printer, not all of the following scan shortcuts will be available.
      Scan shortcut
      Description
      Image: Picture to file
      Picture to File
      Scan a photo and save it as a specified file type on your computer.
      Image: Picture to printer
      Picture to Printer
      Scan and print a photo.
      Image: Scan Picture Menu
      Scan Picture Menu
      Scan a photo and choose scan shortcut settings.
      Image: Picture to HP Photosmart
      Picture to HP Photosmart
      Scan a photo that automatically opens in Photosmart Essentials.
      Image: Document to Searchable PDF
      Document to Searchable PDF
      Scan a document that has searchable text.
      Image: Document to Printer
      Document to Printer
      Scan and print a document.
      Image: Text OCR to RTF file
      Text OCR to RTF file
      Use this shortcut to scan a document to an RTF file that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Text OCR to WordPad
      Text OCR to WordPad
      Use this shortcut to scan a document to a WordPad file that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Save as Editable Text
      Save as Editable Text
      Use this shortcut to scan a document as a specified file type that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Document to File (PDF)
      Document to File (PDF)
      Scan a document and save it as a PDF file.
      Image: Document to TIF
      Document to TIF
      Scan a document and save it as a TIF format file.
      Image: Document to File (2 sided original)
      Document to File (2 sided original)
      Scan a document and save it as a two-sided original file.
      Image: Document to File
      Document to File
      Scan a document and save it as a specified file type on your computer.
      Image: Scan Document Menu
      Scan Document Menu
      Scan a document and choose scan shortcut settings.
  4. Review the default scan settings for the selected Scan Shortcut, and change any settings as needed.

    • To change the basic scan settings

      Click or tap the drop-down arrow () for the setting that you want to change, and then select the setting you need.

    • To change the advanced Photo/Document settings

      Click or tap Advanced Picture Settings or Advanced Document Settings, and then select the setting you need.

      Click or tap Save to file Save Options to change the following settings (depending on your printer):

      • Specify the location to send saved scans on the computer

      • Edit the file name of the saved scan

      • Specify how the HP software completes the scan action:

        • Opens the scan file

        • Launches File Explorer

    • Resolution and color settings information

      Resolution and color settings can impact overall quality of your scan. The following information can help you decide when you need to set custom resolution and color settings for your scan.

      • Resolution: This setting is measured in dots per inch (dpi). Higher resolution produces higher quality images because the software uses more pixels per inch in the image. The pixels are smaller and capture greater color detail. However, higher resolution settings increase the output file size of the scan. You might want to use a higher resolution setting if you are scanning photos or documents with graphics that require detail. If you are scanning black and white text, higher resolution is not necessary.

        NOTE: Higher resolution settings require more system resources and increase the time required to complete a scan job. If you have an older computer with limited resources, higher resolution files might cause computer issues. If the scan fails at high resolution, try decreasing the resolution setting.
      • Color: Use this setting for scanning high quality color photos or documents that have multiple colors.

      • Black and white: Use this setting to scan text-only documents and for the best OCR results with black text. It provides the fastest scan speed and the smallest scan file sizes.

      • Grayscale: Use this setting for scans that contain continuous-tone or shading, and black and white images. This setting can produce more accurate scans than the Black and White option, but the file size will be larger. Grayscale is the best setting for heavily shaded images.

    NOTE: HP Solution Center versions and options vary depending on your printer. For specific instructions on all the settings the software offers, click or tap the Help button on the screen you are changing settings on.
  5. Click or tap Scan. The scan preview window opens.

    • Want to make changes?

      In the scan preview window, you can perform the following actions:

      • Click or tap on the scan to edit it

      • Adjust Color (photo only setting)

      • Rotate the scan

      • Crop the scan

      • Lighten or Darken the scanned image

      • Auto correct flaws in the scan

  6. When the scan completes, perform one of the following actions:

    • Click or tap the Plus sign () on the right side of the window to scan additional pages or add additional photo selections.

    • If you are not satisfied with the scan, click or tap the X icon () to delete the scanned file, and then click or tap Back to try the scan again.

    • Click or tap Finish to save the scanned file.

Step three: Attach the scanned item to an email message

  1. Log into your email account, create a new email message, and then click or tap the link to attach or insert a file.

  2. In the pop-up window, browse to the destination on the computer where you saved your scan.

  3. Double-click or double-tap the name of the scanned file to attach it to the email.

How to scan a multi-page original text document into a single file

Follow these steps to scan a multi-page text document into a single file.

Step one: Load the document

You can scan from the scanner glass or from the Automatic Document Feeder (ADF) tray, if your printer has one.

NOTE: If your printer does not have an ADF and you are scanning a multi-page document, you will need to load each page on the scanner glass one at a time to scan the document.
  1. Make sure that the printer is turned on and that it is connected to the computer.

  2. Load the document.

    • Scanner glass

      Place the document print side down on the scanner glass, and then position it according to the guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.

    • ADF

      Place a single-page or multi-page document into the ADF tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the document.

Step two: Scan the document

  1. Open HP Solution Center with one of the following methods:

    • Double-click or double-tap the HP Solution Center icon on the desktop.

    • Right-click or touch and hold the lower left corner of the screen, click or tap Search in the menu, click or tap Settings (), type Devices and printers in the search box, click or tap Devices and Printers in the search results, double-click or double-tap the icon for your printer, and then click or tap HP Solution Center.

  2. Click or tap Scan Document. The HP Scanning screen displays.

    The HP Scan Shortcuts screen displays with options to change the scan settings.

    • What if the HP Scan Shortcuts screen does not display?

      If the settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on.

      1. Cancel the scan, return to the HP Solution Center home screen, and then click or tap Settings.

      2. Click or tap Scan Settings, and then click or tap Scan Document Settings.

      3. Select the check box next to Prompt for settings at the time of scan, and then click or tap OK.

      4. Click or tap Home, and then start the scan again.

  3. Click or tap the appropriate option under Scan Shortcuts.

    • What scan shortcuts are available?

      NOTE: Depending on your printer, not all of the following scan shortcuts will be available.
      Scan shortcut
      Description
      Image: Document to Searchable PDF
      Document to Searchable PDF
      Scan a document that has searchable text.
      Image: Document to Printer
      Document to Printer
      Scan and print a document.
      Image: Text OCR to RTF file
      Text OCR to RTF file
      Use this shortcut to scan a document to an RTF file that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Text OCR to WordPad
      Text OCR to WordPad
      Use this shortcut to scan a document to a WordPad file that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Save as Editable Text
      Save as Editable Text
      Use this shortcut to scan a document as a specified file type that you can then edit. You must have Optical Character Recognition (OCR) software from HP or a third-party vendor (OmniPage, FineReader, TextBridge, SimpleOCR) installed on your computer to save the text as editable.
      Image: Document to File (PDF)
      Document to File (PDF)
      Scan a document and save it as a PDF file.
      Image: Document to TIF
      Document to TIF
      Scan a document and save it as a TIF format file.
      Image: Document to File (2 sided original)
      Document to File (2 sided original)
      Scan a document and save it as a two-sided original file.
      Image: Document to File
      Document to File
      Scan a document and save it as a specified file type on your computer.
      Image: Scan Document Menu
      Scan Document Menu
      Scan a document and choose scan shortcut settings.
  4. Review the default scan settings for the selected Scan Shortcut, and change any settings as needed.

    • To change the basic scan settings

      Click or tap the drop-down arrow () for the setting that you want to change, and then select the setting you need.

    • To change the advanced Photo/Document settings

      Click or tap Advanced Document Settings, and then select the setting you need.

      Click or tap Save to file Save Options to change the following settings (depending on your printer):

      • Specify the location to send saved scans on the computer

      • Edit the file name of the saved scan

      • Specify how the HP software completes the scan action:

        • Opens the scan file

        • Launches File Explorer

      NOTE: To specify each scan to save as an individual file, select Create one file per scanned page when choosing the multi-page format in the Save to file Save Options.
    • Resolution and color settings information

      Resolution and color settings can impact overall quality of your scan. The following information can help you decide when you need to set custom resolution and color settings for your scan.

      • Resolution: This setting is measured in dots per inch (dpi). Higher resolution produces higher quality images because the software uses more pixels per inch in the image. The pixels are smaller and capture greater color detail. However, higher resolution settings increase the output file size of the scan. You might want to use a higher resolution setting if you are scanning photos or documents with graphics that require detail. If you are scanning black and white text, higher resolution is not necessary.

        NOTE: Higher resolution settings require more system resources and increase the time required to complete a scan job. If you have an older computer with limited resources, higher resolution files might cause computer issues. If the scan fails at high resolution, try decreasing the resolution setting.
      • Color: Use this setting for scanning high quality documents that have multiple colors.

      • Black and white: Use this setting to scan text-only documents and for the best OCR results with black text. It provides the fastest scan speed and the smallest scan file sizes.

      • Grayscale: Use this setting for scans that contain continuous-tone or shading, and black and white images. This setting can produce more accurate scans than the Black and White option, but the file size will be larger. Grayscale is the best setting for heavily shaded images.

    NOTE: HP Solution Center versions and options vary depending on your printer. For specific instructions on all the settings the software offers, click or tap the Help button on the screen you are changing settings on.
  5. Click or tap Scan. The scan preview window opens.

    • Want to make changes?

      In the scan preview window, you can perform the following actions:

      • Click or tap on the scan to edit it

      • Rotate the scan

      • Crop the scan

      • Lighten or Darken the scanned image

      • Auto correct flaws in the scan

  6. When the scan completes, perform one of the following actions:

    • Click or tap the Plus sign () on the right side of the window to add additional pages to the scanned file.

    • If you are not satisfied with the scan, click or tap the X icon () to delete the scanned file, and then click or tap Back to try the scan again.

    • Click or tap Finish to save the scanned file.

How to scan without HP software

Use one of the following methods to scan a document from programs in the Windows 8 operating system. You can scan using the following methods with or without the Full Feature HP software installed on your computer.

NOTE: Some of these methods might not work, depending on the printer and your connection type. For instance, if the printer connects to the computer over a network you might only be able to scan using the Embedded Web Server (EWS). Try one of the other methods if the first method you tried did not work.

How to scan with Paint

To scan using Paint in Windows 8, follow these steps.

NOTE: Before you begin, make sure that the printer is connected to your computer.

Video of scanning with Paint

The following video demonstrates how to scan in Windows 8 with Paint.

If you have trouble viewing the video or to view the video in a different size, click or tap here to play the video on YouTube Non-HP site .

  1. Place the item that you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.

  2. Right-click or touch and hold the lower left corner of the screen, and then click or tap Search from the menu.

  3. Click or tap Apps () if it is not already selected.

  4. Type Paint in the search box.

  5. Click or tap Paint in the results.

  6. Click or tap File, and then click or tap From scanner or camera.

  7. Select your printer, click or tap OK, and then click or tap Scan.

Scan settings available with Windows drivers

The following scan options and file types are available when you scan with drivers in Windows.

Scan Options
Picture: Color, Grayscale, Black and white
Text: Color, Grayscale, Black and white
Custom Settings
  • Contrast or Brightness adjustment

  • Resolution (75 - 4800 dpi, within the limits of the scanner model)

  • Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File

How to scan with Windows Fax and Scan

To scan using Windows Fax and Scan in Windows 8, follow these steps.

NOTE: Before you begin, make sure that the printer is connected to your computer.

Video of scanning with Windows Fax and Scan

The following video demonstrates how to scan in Windows 8 with Windows Fax and Scan.

If you have trouble viewing the video or to view the video in a different size, click or tap here to play the video on YouTube Non-HP site .

  1. Place the item that you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.

  2. Right-click or touch and hold the lower left corner of the screen, and then click or tap Search from the menu.

  3. Click or tap Apps () if it is not already selected.

  4. Type Fax and Scan in the search box.

  5. Click or tap Windows Fax and Scan in the results.

  6. Click or tap New Scan, and then click or tap Scan.

Scan settings available with Windows drivers

The following scan options and file types are available when you scan with drivers in Windows.

Scan Options
Picture: Color, Grayscale, Black and white
Text: Color, Grayscale, Black and white
Custom Settings
  • Contrast or Brightness adjustment

  • Resolution (75 - 4800 dpi, within the limits of the scanner model)

  • Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File

How to scan from the Embedded Web Server (Network only)

Follow these steps to scan a document from the printer's Embedded Web Server (EWS).

NOTE: The printer must be connected to a wired (Ethernet) or wireless network to access the EWS. You cannot access the EWS with a USB connection.

Video of scanning from the Embedded Web Server

The following video demonstrates how to scan over a network in Windows 8 using the printer's Embedded Web Server (EWS).

If you have trouble viewing the video or to view the video in a different size, click or tap here to play the video on YouTube Non-HP site .

Step one: Get the printer IP address

In order to access the EWS, you need the IP address assigned to your printer on your network. You can find the IP address in multiple ways, though options vary by printer.

  • Press the Wireless button on the printer control panel to view the network settings.

  • Access the Network menu on the printer control panel.

  • Print a network configuration page or wireless network test page.

For more details on these options or for instructions on finding your printer's IP address, click or tap here to go to the support page for your printer and search for steps to print a network configuration page or to access network information on the control panel.

  • Prompted to enter your printer name/number in the search box?

    If you are prompted for additional information, use the following steps to access your printer support page.

    1. Type your printer's name and number in the search box, and then click or tap Search.

    2. If necessary, select your model in a list of similar printers.

Step two: Access the EWS

  1. From the Desktop, open an Internet browser such as Internet Explorer.

  2. In the address bar, type the product IP address given on the test page, and then press Enter on your keyboard.

    Figure 1: Example IP address in the browser address bar

    Image: Example IP address in browser address bar
    NOTE: Make sure that pop-up windows are not blocked in the browser. If pop-up windows are blocked, a message under the address line explains how to allow pop-up windows. If you try to scan with pop-up windows blocked, the scan fails.

    The EWS\Printer information page opens.

    • I got a security certificate error. What do I do?

      If a 'There is a problem with this website's security certificate' message displays in the Web browser when you try to open the EWS, or when you navigate within the EWS, click or tap ' Continue to this website (not recommended)'.

      NOTE: Choosing ' Continue to this website (not recommended)' will not harm your computer while you navigate within the printer's EWS. If you encounter this error outside of your HP printer's EWS, your computer could be at risk.

      If the Web browser fails to open the EWS after you click or tap ' Continue to this website (not recommended)', refresh the browser window.

  3. Continue to the next step.

Step three: Scan with the EWS

  1. Browse to the Scan tab of the EWS.

    NOTE: Webscan might need to be enabled before you try to scan. Click or tap the Settings tab and locate Webscan under administrative tools to enable the function.
  2. Specify the document type, color preference, paper size, resolution, quality, and brightness.

  3. Click or tap Start Scan.

If you experience an error during scanning, try the HP Print and Scan Doctor .

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