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HP PCs - Using Norton Internet Security 2013 (Windows 8)
This document pertains to HP and Compaq computers with Windows 8 and Norton Internet Security 2013.
Norton Internet Security helps keep your computer safe from security threats or privacy intrusions. It runs in the background to detect spyware, viruses, and other network intrusions.
Opening Norton Internet Security
The first time you open Norton Internet Security, you may be prompted to run configuration steps, including a full system scan. Perform these steps to ensure system security.
To open Norton Internet Security, double-click the Norton Internet Security icon on the Desktop.
Press the Windows + Q keys on the keyboard.
Type Norton Internet into the Search field for Apps, and then click Norton Internet Security from the list of results.
Figure 1: Search for Norton Internet
Activating a Norton Internet Security account
Create and activate a Norton Account to manage all of your Norton subscriptions, receive enhanced support and get access to the latest product updates. Additionally, Norton Account stores the product activation key. You can access the key at any time by logging into your account.
NOTE: If you do not activate Norton Internet Security, the subscription expires after a short time. Norton Internet Security will not function after this time. Activate Norton Internet Security to protect your computer for the duration of the entire subscription.
Follow these steps to activate a Norton Account:
LiveUpdate checks the Symantec website for the latest updates to virus and spyware definitions. You can configure LiveUpdate to run automatically or you can run LiveUpdate manually at any time.
Setting up LiveUpdate to run automatically
By default, LiveUpdate is set up to run automatically. When the computer is connected to the Internet, LiveUpdate automatically checks with a remote Internet server to update and install the latest protection tools.
Follow these steps to verify that LiveUpdate is set up to run automatically:
Manually running LiveUpdate
You can run LiveUpdate at any time to check for updates. Use these steps to manually run LiveUpdate:
Scanning the computer for viruses and spyware
Follow these steps to scan for viruses and spyware at any time:
Scheduling system scans
By default, Norton Internet Security performs a Full System Scan every month. Follow these steps to change the frequency of Full System Scans:
Excluding items from scans
You can exclude specific files and folders from being scanned, in order to speed up system scans. Follow these steps to exclude items from scans:
Using the Firewall
A firewall constantly checks network activity and prevents unwanted inbound and outbound network traffic. By default, the firewall is on and set to monitor network activity automatically. However, there are times when assistance is needed or you want to adjust how the firewall behaves.
The following symptoms can occur when a firewall is on:
To prevent these types of problems, you can disable the firewall (not recommended) or allow network access to the software program that needs access (recommended).
Setting up intrusion detection notification
Norton Internet Security 2013 uses Intrusion Signatures to notify you when a software program attempts to access the network.
Use the following steps to customize intrusion signatures to fit your needs:
Manage intrusion notifications
If you want to stop receiving certain notifications, use the following steps:
Using the Phishing Filter
Phishing is a term that describes a malicious attempt to steal your personal information and credit card information. Typically this is done by luring the reader of an email to a Web site where the reader enters personal information into a Web page.
To counter this type of security threat, Norton Internet Security 2013 includes a phishing filter. Enabled by default, it appears as an informational bar in the Web browser. When a threat is detected the bar turns red and displays important information in the form of a Web page.
Follow these steps to change the antiphishing settings:
Checking the trust level of programs and processes
Norton Internet Security can check the security status of every computer process in use. Some processes run in the background, so you may not even know they are running. Norton Internet Security can detect hidden processes that may be harmful to your computer. Norton Internet Security also identifies trusted processes that do not need to be scanned. This allows Norton Internet Security to skip these processes and helps the computer to run faster.
Using Norton Studio
Norton Studio enables you to view and manage all your computers and devices that have Norton installed. It is a free addition to Norton Internet Security. The first time you open Norton Studio, you are asked to activate the application.
Follow these steps to use Norton Studio:
Using Norton Online Family
Norton Online Family enables you to monitor the sites visited on your home computers, set rules for different computer accounts, and provides guidance for talking to children about safe online behavior.
Follow these steps to use Norton Online Family:
Using Norton Safe Web to check the safety of a Web site
Follow these steps to check the safety of a Web site before you visit it:
Scanning your Facebook Wall
Follow these steps to enable Norton Internet Security to check the safety of items on your Facebook wall:
Improving computer startup time using Startup Manager
Use Norton Startup Manager to set which programs are launched when the computer starts. You can also set some programs to start on a delay. Follow these steps to use Startup Manager:
Viewing the Network Security Map
The Network Security Map shows the security status of the network and all the computers on the network. Follow these steps to view the map:
Managing your Norton Internet Security subscription
Norton Internet Security comes with a subscription to protection updates against new threats. If the subscription has not expired, the amount of time remaining on the subscription is listed in the Norton Internet Security window.
Figure 51: Subscription status
To extend the subscription, click Renew. In the Subscription window that opens, click Renew My Subscription. Norton Internet Security opens a web browser to the Symantec website, where you can renew the subscription or purchase a product upgrade, if available.
Figure 52: Subscription renewal
If the subscription expires, Norton Internet Security is disabled and will not function.
Using Norton Tasks
The Norton Tasks window lists all of the background tasks that Norton Internet Security performs.
Follow these steps to view the Norton Tasks window:
How do I know if there is a security problem?
You can use Norton Internet Security to check for security problems in a few different ways.
Open Norton Internet Security and check the system status
Norton Internet Security appears similar to the following figure when your system is secure and protection tools are up to date; no action is required.
Figure 56: Secure status
When Norton Internet Security recognizes a security issue that needs your attention, it displays a screen similar to the one below.
Figure 57: At Risk
Click the Fix Now button. Norton automatically fixes the security breach.
Run a system scan
If you fear that your computer has a security problem, you should run a full system scan. For instructions on running a scan, go to Scanning the computer for viruses and spyware .
If Norton Internet Security detects issues that threaten your system's data or its ability to perform effectively and safely, it displays the following screen.
Figure 58: Threats Detected
Select Fix from the drop-down list and then click Go.
Check the Norton Internet Security icon in the Notification area
The Norton Internet Security icon in the Notification area of the taskbar gives status indicators to communicate whether your system is safe or unprotected.
If the icon has a red x (), the system is at risk. If the icon has a green check mark (), the system is secure.