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HPSBMU02964 rev.2 - HP Service Manager, Cross-Site Scripting (XSS), Remote Denial of Service (DoS), Execution of Arbitrary Code, Unauthorized Access, Disclosure of Information and Authentication Issues

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c04117626

Version: 2

HPSBMU02964 rev.2 - HP Service Manager, Cross-Site Scripting (XSS), Remote Denial of Service (DoS), Execution of Arbitrary Code, Unauthorized Access, Disclosure of Information and Authentication Issues
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2014-02-20

Last Updated: 2014-05-13


Potential Security Impact: Cross-Site Scripting (XSS), Remote Denial of Service (DoS), execution of arbitrary code, unauthorized access, disclosure of information, authentication issues

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY

Potential security vulnerabilities have been identified with HP Service Manager. The vulnerabilities could be remotely exploited resulting in Cross-Site Scripting (XSS), Denial of Service (DoS), execution of arbitrary code, unauthorized access, disclosure of Information, and authentication issues.

References:
  • CVE-2013-1493 - Oracle Java JRE 1.7 Remote Execution of Arbitrary Code and Denial of Service (DoS)

  • CVE-2013-6202 - Cross-Site Scripting (XSS), Remote Execution of Arbitrary Code, Unauthorized Access, Disclosure of Information

  • SSRT101437

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP Service Manager v9.30, v9.31, v9.32, and v9.33

BACKGROUND

For a PGP signed version of this security bulletin please write to: security-alert@hp.com

CVSS 2.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2013-1493
(AV:N/AC:L/Au:N/C:C/I:C/A:C)
10.0
CVE-2013-6202
(AV:N/AC:L/Au:N/C:P/I:P/A:P)
7.5

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002

RESOLUTION

HP has made the following software updates available to resolve the vulnerabilities.

NOTE: Server, Client, and Applications vulnerabilities are addressed in the provided updates
  • Server vulnerabilities: Denial of Service (DoS), unauthorized access
  • Client, Mobility and Service Request Catalog (SRC) vulnerabilities: Remote Execution of Arbitrary Code, Cross-Site Scripting (XSS), disclosure of Information, Security issues in Oracle JRE component
  • Applications vulnerabilities: Denial of Service (DoS), unauthorized access, authentication issues. Customers unable to apply the full Applications update should contact HP Support to discuss options.

The updates can be downloaded from HP Software Support Online (SSO).

HISTORY
Version:1 (rev.1) - 20 February 2014 Initial release
Version:2 (rev.2) - 13 May 2014 Updated content removing CVE-2013-2067 and Windows Client components

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com

Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX

©Copyright 2014 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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