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HP Netserver LS - Error Messages

Error Number
Description and Repair
0000
This error code in not included in your version of the software.
0002
Primary Boot Device not found.
A) Try alternate boot paths to isolate the problem.
B) Check the jumpers and switches on the system board and on the Hot Swap Array backplane.
C) Run the EISA Configuration Utility to make sure the boot path was configured correctly.
D) If there is NO data on the hard disk drive, partition the drive and then reformat it.
0010
Cache Memory Failure, do not enable cache.
Run the Diagnostic Assistant to test the system.
0015
Primary Output Device not found.
0016
Primary Input Device not found.
A) Check the configuration.
B) Check all system board jumpers and switch settings.
C) Run the Diagnostic Assistant.
0041
EISA ID Mismatch for Slot.
0042
Invalid ISA configuration.
0043
EISA Invalid Configuration for Slot.
A) Check the board's configuration.
B) Check all system board jumpers and switch settings.
C) Check that you have the correct .CFG file for the board.
D) Replace the accessory board.
E) Run the Diagnostic Assistant.
0045
EISA Expansion Board not ready in Slot.
0047
EISA CMOS Configuration not set.
0048
EISA CMOS Checksum Failure.
0049
EISA NVRAM is invalid.
A) Verify or redo your configuration.
B) Check all system board jumpers and switch settings.
0051
PCI (PnP or Plug-and-Play) 32-bit Memory conflict.
0052
PCI (PnP or Plug-and-Play) IRQ conflict.
0053
PCI (PnP or Plug-and-Play) DMA conflict.
A) Check the configuration by running the EISA Configuration Utility.
B) Check all system board jumpers and switch settings.
C) Run the Diagnostic Assistant to test the system board.
0054
PCI (PnP or Plug-and-Play) Error Log is full.
0055
Bad PCI (PnP or Plug-and-Play) serial ID checksum.
0056
Bad PnP (PnP or Plug-and-Play) resource checksum.
A) Verify all computer hardware connections.
B) Verify that all boards are seated properly.
C) Check the configuration.
D) Run the Diagnostic Assistant.
0060
The keyboard is locked.
A) Press the Keyboard Lock button on the front panel.
B) Enter the security password.
C) Clear the security password by moving the appropriate switch and rebooting the server.
D) Run the Diagnostic Assistant.
0070
CMOS Time and Day Not Set.
A) Set Date and Time.
B) Use the Operating System to set the clock on the computer.
C) Run the Diagnostic Assistant.
0080
Option ROM has bad checksum.
A) Make sure that any option ROM is not located at an address already used by another accessory board in your computer or at an address specified to shadow video ROM.
B) Replace the ROM on the accessory board.
C) Run the Diagnostic Assistant.
0084
Shadow of EISA ROM Failed.
0085
Shadow of ISA ROM Failed.
A) Verify that the first bank of SIMMs are seated properly.
B) If an error code 038x was reported above, replace the SIMM indicated by the error explanation.
C) Run the Diagnostic Assistant to test the system board.
0131
Floppy drive A: failure.
0132
Floppy drive B: failure.
0135
Floppy Disk Controller Failure.
A) Check the configuration.
B) Check that all flexible disk drive cables are connected correctly and not damaged.
C) Run the Diagnostic Assistant.
0140
Shadow of System BIOS failed.
0170
Disabled CPU slot #.
0171
CPU Failure - Slot 1.
0172
CPU Failure - Slot 1.
0173
CPU Failure - Slot 2.
0174
CPU Failure - Slot 2.
0175
CPU modules are incompatible.
0180
Attempting to boot with failed CPU.
Run the Diagnostic Assistant to test the system.
0191
CMOS battery failed.
System configuration information may be corrupted.
Run the Diagnostic Assistant.
0195
CMOS System Options not set.
0198
CMOS checksum invalid.
System configuration information is corrupted.
A) Run the EISA Configuration Utility.
B) Check that software is not corrupting CMOS memory.
C) Run the Diagnostic Assistant to test the system board.
0289
System memory size mismatch.
A) Check the configuration. It may be necessary to clear EISA CMOS, re-run the EISA Configuration Utility, then save and exit.
B) Make sure that the software you are running is not corrupting CMOS memory.
C) Run the Diagnostic Assistant.
0295
Address line short detected.
A) Verify that the first bank of SIMMs are seated properly.
B) If an error code 038x was reported above, replace the SIMM indicated.
C) Run the Diagnostic Assistant to test the system board.
0297
Memory size decreased not logged.
A) Verify that the SIMMs are seated properly in their sockets by removing them and reinstalling them.
B) Run the EISA Configuration Utility.
C) Run the Diagnostic Assistant to test the system board.
0299
ECC Error Correction failure. The ECC memory correction circuitry failed, causing the correction mechanism to be disabled.
0301
ECC single bit correction failed, correction disabled.
0302
ECC double bit error has occurred.
Run the Diagnostic Assistant to test the system.
0309
Memory Size Changed Since Last Boot.
0310
0311
0312
0313
0314
0315
ECC Memory Size Decreased.
A) Verify that the SIMMs are seated properly in their sockets by removing them and reinstalling them.
B) Run the EISA Configuration Utility.
C) Run the Diagnostic Assistant to test the system board.
0370
Keyboard Controller Error. The keyboard controller on your system board did not respond correctly to self-tests when you started your computer.
A) Disconnect and reconnect the keyboard cable to ensure that it is connected properly. Check that no pins on the keyboard cable connector are bent.
B) Check all system board jumpers and switch settings.
C) Replace the keyboard.
D) Run the Diagnostic Assistant.
0373
Keyboard Stuck Key Detected.
A) Unstick the key.
B) Replace the keyboard.
C) Run the Diagnostic Assistant to test the system board.
0375
Keyboard and mouse swapped.
A) Disconnect and reconnect the keyboard and mouse to ensure that they are connected properly. Check no pins on the keyboard connector or mouse cable are bent.
B) Check all system board jumpers and switch settings.
C) Replace the keyboard (or mouse).
D) Run the Diagnostic Assistant to test the system board.
0430
Timer Channel 2 Failure.
0440
Gate A20 failure.
Run the Diagnostic Assistant to test the system board.
0441
Unexpected interrupt in protected mode.
0445
Master Interrupt Controller error.
0446
Slave Interrupt Controller error.
0450
Master DMA Controller error.
0451
Slave DMA Controller error.
0452
DMA Controller error.
A) Check the configuration.
B) Check all system board jumpers and switch settings.
C) Run the Diagnostic Assistant to test the system board.
0460
Fail-safe timer NMI (Non-Maskable Interrupt) failure.
A) Run the EISA Configuration Utility.
B) Remove all expansion boards and re-install one at a time to determine which board is defective.
C) Run the Diagnostic Assistant to test the system board.
0461
Software Port NMI (Non-Maskable Interrupt) failure.
A) Verify system software is not corrupted and is installed correctly. B) Run the EISA Configuration Utility to check the system configuration.
0465
Bus time-out NMI (Non-Maskable Interrupt) in slot.
0467
Expansion board NMI (Non-Maskable Interrupt) in slot.
A) Run the EISA Configuration Utility.
B) Replace the defective I/O expansion board.
C) Run the Diagnostic Assistant to test the system board.
0501
PCI System Error.
0510
PCI Parity Error.
A) Verify system software is not corrupted and is installed correctly.
B) Verify the PCI accessory board is functioning properly.
C) Run the Diagnostic Assistant to test the system board.
0710
System Board Device Resource conflict.
0711
Static Device Resource conflict.
A) Run the EISA Configuration Utility to verify or reset your configuration.
B) Check all system board jumpers and switch settings.
0800
PCI I/O Port conflict.
A) Check the configuration by running the EISA Configuration Utility from the HP Netserver Navigator CD-ROM or from your server's System Utility Partition if it was created.
B) Check all system board jumpers and switch settings.
C) Run the Diagnostic Assistant to test the system board.
0801
PCI Memory Conflict.
A) Check the configuration. It may be necessary to organize the memory addresses (C8000 through E4000) used for option ROM's and memory mapped I/O as low or as high as possible and adjacent to each other to allow the embedded SCSI BIOS to have sufficient memory space for initialization. It may not be necessary for an embedded SCSI BIOS for each of the embedded controllers to initialize/install if no devices are attached to the embedded controller for which SCSI BIOS will not be initialized/ installed. If the BIOS for the boot device was not initialized and installed, a bootable floppy version of the EISA Configuration Utility can be inserted in the floppy drive to restore a bootable configuration or the system can be power cycled with the NVRAM switch set to clear all current configuration information.
B) Check all system board jumpers and switch settings.
C) Run the Diagnostic Assistant.
0802
PCI IRQ Conflict.
A) Check the configuration by running the EISA Configuration Utility.
B) Check all system board jumpers and switch settings.
C) Run the Diagnostic Assistant to test the system board.
0803
Shadow of PCI ROM failed.
A) Verify that the first bank of SIMMs are seated properly.
B) If an error code 031x was reported above, replace the SIMM indicated by the error explanation.
C) Run the Diagnostic Assistant.
0804
PCI ROM not found. Some PCI cards generate a "warning" that no PCI option ROM is found. This can cause the Utility Partition software to be launched to display the post-code. Since you cannot fix the condition that generated the post- code, there is no exit from this cycle. A temporary solution is to delete the Utility Partition until a permanent solution is implemented. The Utility Partition can be deleted by using a utility like FDISK.EXE to delete the 8MB Non-DOS partition. Utilities that were previously available in the Utility Partition need to be launched from the Netserver Navigator CD-ROM.
A) Verify that everything you have installed shows up correctly in the configuration. It may be necessary to organize the memory addresses (C8000 through E4000) used for option ROM's and Memory Mapped I/O as low or as high as possible and adjacent to each other to allow embedded SCSI BIOS to have sufficient memory space for initialization. It may not be necessary for an embedded SCSI BIOS for each of the embedded controllers to initialize/install if no devices are attached to the embedded controller for which SCSI BIOS will not be initialized/ installed. If the BIOS for the boot device was not initialized and installed, a bootable floppy version of the EISA Configuration Utility can be inserted in the floppy drive to restore a bootable configuration or the system can be power cycled with the NVRAM switch set to clear all current configuration information.
B) Check all system board jumpers and switch settings.
C) Run the Diagnostic Assistant to test the system board.
0805
Insufficient Memory to Shadow PCI ROM.
Bus 01, Device 0D refers to SCSI-A and BUS 01, Device 0E refers to SCSI-B.
A) Check the computer's configuration. It may be necessary to organize the memory addresses (C8000 through E4000) used for option ROM's and Memory Mapped I/O as low or as high as possible and adjacent to each other to allow the embedded SCSI BIOS to have sufficient memory space for initialization. It may not be necessary for an embedded SCSI BIOS for each of the embedded controllers to initialize/install if no devices are attached to the embedded controller for which SCSI BIOS will not be initialized/ installed. If the BIOS for the boot device was not initialized and installed, a bootable floppy version of the EISA Configuration Utility can be inserted in the floppy drive to restore a bootable configuration or the system can be power cycled with the NVRAM switch set to clear all current configuration information.
B) Check all system board jumpers and switch settings.
C) Run the Diagnostic Assistant to test the system board.
0809
PCI Error Log is full. This is a temporary log area that holds up to 15 errors generated during POST. More than 15 errors will result in this error code being displayed. The first 15 errors are written to the Event Log Area for viewing.
A) Verify all computer hardware connections, including cables, jumpers, and switches.
B) Verify that the I/O expansion and system boards are seated properly.
C) Run the EISA Configuration Utility.
D) Run the Diagnostic Assistant to test the system board.
0810
Floppy Disk Controller Resource conflict.
A) Run the EISA Configuration Utility to verify or reset your configuration.
B) Check all system board jumpers and switch settings.
0811
Primary IDE Controller Resource conflict.
0812
Secondary IDE Controller Resource conflict.
A) Check the board configuration by running the EISA Configuration Utility.
B) Check all system board jumpers and switch settings.
C) Check for the correct .CFG file for the board.
D) Replace the accessory board.
E) Run the Diagnostic Assistant to test the system board.
0815
Parallel Port Resource conflict.
0816
Serial Port 1 Resource conflict.
0817
Serial Port 2 Resource conflict.
A) Run the EISA Configuration Utility to verify or reset your configuration.
B) Check all system board jumpers and switch settings.
0820
Expansion board disabled in slot.
A) Check the board's configuration by running the EISA Configuration Utility.
B) Check all system board jumpers and switch settings.
C) Check for the correct .CFG file for the board.
D) Replace the accessory board.
E) Run the Diagnostic Assistant to test the system board.
0900
NVRAM Checksum Error, NVRAM cleared.
Configuration information has been cleared.
A) Check the configuration by running the EISA Configuration Utility. It may be necessary to clear EISA CMOS, re-run the EISA Configuration Utility, then Save and Exit.
B) Make sure that the software you are running is not corrupting CMOS memory.
C) Run Diagnostic Assistant.
0903
NVRAM Data Invalid, NVRAM Cleared.
0905
NVRAM Cleared by Jumper.
A) Run the EISA Configuration Utility to verify or reset your configuration.
B) Check all system board jumpers and switch settings.
0982
I/O expansion board NMI (Non-Maskable Interrupt) in Slot.
0984
Expansion Board Disabled in Slot.
Either the expansion board is not configured properly, or it is defective.
A) Run the EISA Configuration Utility.
B) Replace the defective I/O expansion board.
C) Run the Diagnostic Assistant to test the system board.
0985
A fail-safe timer NMI (Non-Maskable Interrupt).
A) Run the EISA Configuration Utility.
B) Replace the defective I/O expansion board.
C) Verify that system software is not corrupted and is correctly installed.
D) Run the Diagnostic Assistant.
0986
System Reset was caused by Watchdog Timer.
A) Verify system software is not corrupted and is installed correctly.
B) Verify all computer hardware connections.
C) Verify that the I/O expansion and system boards are seated properly.
D) Run the EISA Configuration Utility.
E) Run the Diagnostic Assistant.
0987
Bus time-out NMI (Non-Maskable Interrupt) in Slot.
A) Run the EISA Configuration Utility.
B) Replace the defective I/O expansion board with a board you know is functioning correctly.
C) Run the Diagnostic Assistant to test the system board.

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