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HP LaserJet 1005 Printing Software Solution

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Note: Some software requires a valid warranty, current HP support contract, or a license fee.

Type: Software
Version: 1.0(16 Jan 2003)
Operating System(s): Microsoft Windows NT 4.0
Microsoft Windows 2000
Microsoft Windows XP (32-bit)
File name: lj1005prnsys-en.exe (12 MB)

The full printing software solution is a collection of software which includes the complete set of drivers, installer software and other administrative tools found on the printer's software CD.


This section will help you download the software to your computer and start you on the install process.

  • To download into a temporary, default directory on your PC, click on the lj1005 printing software solution file link. Note the directory and path where the file is saved to. You will need to access this file on your PC.
  • To expand (unzip) this file select Start/Run on your PC; Select Browse and find the directory where the file was saved to. Click on the file, select Open and then ok.
  • Please note that this file will create and extract into a default directory on your hard drive.
  • Once the files have been copied to your PC, the Printing System Setup Wizard will automatically start. Follow the instructions of the setup wizard.
No additional prerequisites
Original Software/Drivers

Hewlett-Packard LaserJet 1005 Series Products
Late Breaking Readme File

Contents

INTRODUCTION

PURPOSE OF THIS README FILE

This Readme file is for information that was updated prior to manufacturing. This information is supplemental to the product's documentation and other readme file.

Status

There is no late breaking Status information.

INSTALLATION ISSUES

USB CD-ROM DRIVES

When installing the HP LaserJet 1005 by connecting the printer to the computer via USB before installing the software (commonly referred to as Plug-and-Play) with the Installation CD loaded in a USB connected CD-ROM, errors may occur.

These errors may occur because Plug-and-Play begins on the hp LaserJet 1005 before the software has completely loaded support for the USB CD-ROM.

This problem may be avoided by waiting for the computer to completely boot before connecting the printer, or by running SETUP from the Installation before connecting the HP LaserJet 1005 to the computer.

USB MICE WITH USB HUBS

When installing the hp LaserJet 1005 by connecting the printer to a USB HUB which also has a USB mouse connected, the hp LaserJet 1005 may not be recognized correctly by Windows. If this occurs, you will see an unknown device in Control Panel / System / Device Manager.

Follow the steps below to remedy this problem:

  1. Delete the unknown device in Device Manager
  2. Unplug the mouse from the USB HUB
  3. Reboot

Plug-and-play should proceed normally.

UNPOWERED USB HUBS

When installing the HP LaserJet 1005 by connecting the printer to an unpowered USB hub, the HP LaserJet 1005 may not be recognized correctly by Windows, or may not function correctly. If you encounter this problem, connect the HP LaserJet 1005 directly to the PC or use a powered USB hub.

WINDOWS 2000 INSTALL FAILS WITH "FUNCTION DRIVER WAS NOT SPECIFIED" MESSAGE

When installing the HP LaserJet 1005 on Windows 2000 the installation may fail with the message "The installation failed because a function driver was not specified for this device instance." If you see this message, follow the steps below to remedy the problem.

  1. Finish the installation by continuing on from the error message. You will see an additional error message "Your printer is not completely installed until the USB cable is plugged in to the computer". This error message is normal.
    NOTE: Before proceeding make sure the computer is set to view all files. Do this by double-clicking My Computer, then click the Tools menu, and select Folder Options. Next click on the View tab. In the View tab, under Advanced Settings, select Show Hidden Files and Folders. Click pply and then click Okay.
  2. Open the Windows 2000 Device Manager by clicking Start / Settings / Control Panel / System. Click on the Hardware tab, and then click on the Device Manager button.
  3. Click on the "+" to the left of "Universal Serial Bus controllers"
  4. Double-click on "Hphp Laser Jet 1005" to access its Properties.
  5. Then select "Reinstall Driverv to open the Upgrade Device Driver Wizard. Click Next.
  6. Select "Search for a suitable driver for my device recommended)", and click Next.
  7. Select "Specify a Location". Make sure no other boxes are checked. Click Next.
  8. A window will open asking for the manufacturer�s installation disk. Click Browse.
  9. In the "Locate File" window, browse to X:\winnt\inf, and click Open.
    NOTE: Substitute for "X:" the appropriate driver letter on which Windows 2000 is installed.
  10. The box under "Copy manufacturer�s files from:" should read: X:\WINNT\inf. Click Okay.
  11. Your computer will find a file named OEMXX.inf (where XX will be replaced by a number). Check the box that says "Install one of the other drivers" and click Next.
  12. In the list of drivers presented, select usbprint.inf and click "Next".
  13. Once the Upgrade Device Driver Wizard completes the installation, click "Finish".
  14. Return to the Device Manager window. Click on the "+" to the left of "Universal Serial Bus controllers" to expand the entry. Confirm that "HP LaserJet 1005" is NOT listed, and that "USB Printing Support" is listed.
  15. Exit the Device Manager and the System Properties.
  16. Print a test page from an application such as Windows Notepad.

INSTALL ALWAYS UNINSTALLS

If you are trying to install the HP LaserJet 1005 software and uninstall is repeatedly run instead, follow the steps below to remedy the problem:

  1. Go to the Windows\Temp directory (typically c:\windows\temp or c:\winnt\temp) and look for a directory with a name similar to {975c8028-51d8-44a9-9585-82e9810fe96a}.
  2. Select the entire directory name press Ctrl-P to copy it
  3. Run regedit by selecting Start / Run and entering regedit
    CAUTION: Exercise caution running regedit as corruption to the computer OS can occur.
  4. Press "Ctrl-F" to bring up the find dialog
  5. Press "Ctrl-V" to paste the copied directory name and type Enter.
  6. Delete each registry key where the string is found.
  7. When no more matches are found, go back and delete the directory found in step 1.
  8. Reboot
  9. Install the HP LaserJet 1005 software by running SETUP.

BROWSE FOR INSTALL DIRECTORY DOES NOT WORK

Right-to-left language users installing on Windows 98 or Windows ME may be unable to install driver files to any other folder than the default. This is due to a defect in the installer program. There is no work around at this time.

NOTE: Only a few files will be installed to this directory and they consume very little space.

ADD PRINTER MESSAGE "... PRINTER COULD NOT BE INSTALLED"

In Windows 98 and ME when you install a second copy of the HP LaserJet 1005 printer driver using Microsoft's Add Printer, you may see the error message "... printer could not be installed ..."

If you see this message, follow the steps below to install the driver:

  1. Follow the instructions shown in the error message
  2. Run Add Printer again
  3. Follow the instructions on the screen
  4. When asked to replace or keep the existing driver, select replace.
  5. Follow the instructions on the screen to complete the installation.

INCOMPATIBILITY WITH OTHER PRINTERS INSTALLED ON SAME LPT PORT

If you install the HP LaserJet 1005 on the same LPT port as another printer, the HP LaserJet 1005 may not function properly. To work around this problem do one of the following:

  1. Uninstall the other printer.
  2. Change the LPT port of the other printer to an LPT port that is not used by the HP LaserJet 1005.

MISSING REQUIRED DLL ERROR

You may get an error that a required dll is missing while installing on Windows 95 or Windows NT4.0 via Add Printer Wizard or Plug and Play. To fix this problem, install the HP LaserJet 1005 software by running "Setup.exe" located on the installation CD.

Printing Issues

PRINTING DOUBLE BYTE CHARACTERS FROM OFFICE 97 CAN CAUSE A GPF

When using Microsoft Office 97 on a computer running Windows 98, you may occasionally get a GPF error when printing. This only affects pages with double byte characters.

To work around this problem do one of the following:

  1. Print an unaffected job before printing the affected one
  2. Change the size of the characters on the affected pages
  3. Use Office 2000 or later

SPOOLER32 ERROR

If you encounter a Spooler32 error while printing, run "SP32Fix.exe" located in the Support directory of the install CD.

DOS Printing Issues

WRITE FAULT ERROR WHEN PRINTING FROM DOS

If you receive a Write Fault Error when attempting to print from MS-DOS using the HP LaserJet 1005 DOS printer driver, ensure that MS-DOS jobs are spooled. To do this perform the following steps:

  1. From the Computer's Printers Folder, bring up printer properties for the HP LaserJet 1005 DOS printer.
  2. Click the Details tab and select the desired LPTx: port which must be physically present on your computer.
  3. Click Apply
  4. For Windows 98 and ME click Port Settings and make sure that Spool MS-DOS print jobs is checked.

Technical Assistance and Support Information

OBTAINING ADDITIONAL INFORMATION FROM HP SERVICES

See the HP LaserJet 1005 product user guide for additional ways to obtain software and support information, such as other driver distribution centers, online support, fax service, and other online services.

TO OBTAIN INFORMATION VIA THE INTERNET

HP LaserJet 1005 URL - http://www.hp.com/support/lj1005

Use e-mail to submit questions and/or comments by accessing the HP LaserJet 1005 product site above. HP will e-mail those who sign up for Proactive Notification when new information is available, such as updated software, product announcements, and other product-related news.

Access HP URL - http://www.hp.com

TO SPEAK WITH TRAINED SERVICE TECHNICIANS

Refer to the list of technical support phone numbers in the online user guide.

Legal Statements

TRADEMARK NOTICES

Microsoft® MS-DOS® Windows&reg: and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Zenographics® is the registered trademark of Zenographics Corporation.

LEGAL NOTICE

Information provided in this document and software called the HP LaserJet 1005 product is provided "as is." No implied warranties of merchantability and/or fitness for a particular purpose are given.

The HP LaserJet 1005 product software may be copied and distributed only to users of an HP LaserJet 1005 product. All files on the CD must be copied without modification. All components of the HP LaserJet 1005 product must be distributed together. The HP LaserJet 1005 product may not be distributed for

COPYRIGHTS

Copyright ©2001 Hewlett-Packard Company
Copyright ©2001 Zenographics, Inc.
Copyright ©1990 Microsoft Corporation

All rights reserved.

Version:1.0 (16 Jan 2003)
Fixes
Original Software/Drivers


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Type: Software
Version: 1.0(16 Jan 2003)
Operating System(s):
Microsoft Windows NT 4.0
Microsoft Windows 2000
Microsoft Windows XP (32-bit)

Description

The full printing software solution is a collection of software which includes the complete set of drivers, installer software and other administrative tools found on the printer's software CD.

Installation Instructions


This section will help you download the software to your computer and start you on the install process.

  • To download into a temporary, default directory on your PC, click on the lj1005 printing software solution file link. Note the directory and path where the file is saved to. You will need to access this file on your PC.
  • To expand (unzip) this file select Start/Run on your PC; Select Browse and find the directory where the file was saved to. Click on the file, select Open and then ok.
  • Please note that this file will create and extract into a default directory on your hard drive.
  • Once the files have been copied to your PC, the Printing System Setup Wizard will automatically start. Follow the instructions of the setup wizard.

System Requirements

No additional prerequisites

Fixes

Original Software/Drivers

Readme

Hewlett-Packard LaserJet 1005 Series Products
Late Breaking Readme File

Contents

INTRODUCTION

PURPOSE OF THIS README FILE

This Readme file is for information that was updated prior to manufacturing. This information is supplemental to the product's documentation and other readme file.

Status

There is no late breaking Status information.

INSTALLATION ISSUES

USB CD-ROM DRIVES

When installing the HP LaserJet 1005 by connecting the printer to the computer via USB before installing the software (commonly referred to as Plug-and-Play) with the Installation CD loaded in a USB connected CD-ROM, errors may occur.

These errors may occur because Plug-and-Play begins on the hp LaserJet 1005 before the software has completely loaded support for the USB CD-ROM.

This problem may be avoided by waiting for the computer to completely boot before connecting the printer, or by running SETUP from the Installation before connecting the HP LaserJet 1005 to the computer.

USB MICE WITH USB HUBS

When installing the hp LaserJet 1005 by connecting the printer to a USB HUB which also has a USB mouse connected, the hp LaserJet 1005 may not be recognized correctly by Windows. If this occurs, you will see an unknown device in Control Panel / System / Device Manager.

Follow the steps below to remedy this problem:

  1. Delete the unknown device in Device Manager
  2. Unplug the mouse from the USB HUB
  3. Reboot

Plug-and-play should proceed normally.

UNPOWERED USB HUBS

When installing the HP LaserJet 1005 by connecting the printer to an unpowered USB hub, the HP LaserJet 1005 may not be recognized correctly by Windows, or may not function correctly. If you encounter this problem, connect the HP LaserJet 1005 directly to the PC or use a powered USB hub.

WINDOWS 2000 INSTALL FAILS WITH "FUNCTION DRIVER WAS NOT SPECIFIED" MESSAGE

When installing the HP LaserJet 1005 on Windows 2000 the installation may fail with the message "The installation failed because a function driver was not specified for this device instance." If you see this message, follow the steps below to remedy the problem.

  1. Finish the installation by continuing on from the error message. You will see an additional error message "Your printer is not completely installed until the USB cable is plugged in to the computer". This error message is normal.
    NOTE: Before proceeding make sure the computer is set to view all files. Do this by double-clicking My Computer, then click the Tools menu, and select Folder Options. Next click on the View tab. In the View tab, under Advanced Settings, select Show Hidden Files and Folders. Click pply and then click Okay.
  2. Open the Windows 2000 Device Manager by clicking Start / Settings / Control Panel / System. Click on the Hardware tab, and then click on the Device Manager button.
  3. Click on the "+" to the left of "Universal Serial Bus controllers"
  4. Double-click on "Hphp Laser Jet 1005" to access its Properties.
  5. Then select "Reinstall Driverv to open the Upgrade Device Driver Wizard. Click Next.
  6. Select "Search for a suitable driver for my device recommended)", and click Next.
  7. Select "Specify a Location". Make sure no other boxes are checked. Click Next.
  8. A window will open asking for the manufacturer�s installation disk. Click Browse.
  9. In the "Locate File" window, browse to X:\winnt\inf, and click Open.
    NOTE: Substitute for "X:" the appropriate driver letter on which Windows 2000 is installed.
  10. The box under "Copy manufacturer�s files from:" should read: X:\WINNT\inf. Click Okay.
  11. Your computer will find a file named OEMXX.inf (where XX will be replaced by a number). Check the box that says "Install one of the other drivers" and click Next.
  12. In the list of drivers presented, select usbprint.inf and click "Next".
  13. Once the Upgrade Device Driver Wizard completes the installation, click "Finish".
  14. Return to the Device Manager window. Click on the "+" to the left of "Universal Serial Bus controllers" to expand the entry. Confirm that "HP LaserJet 1005" is NOT listed, and that "USB Printing Support" is listed.
  15. Exit the Device Manager and the System Properties.
  16. Print a test page from an application such as Windows Notepad.

INSTALL ALWAYS UNINSTALLS

If you are trying to install the HP LaserJet 1005 software and uninstall is repeatedly run instead, follow the steps below to remedy the problem:

  1. Go to the Windows\Temp directory (typically c:\windows\temp or c:\winnt\temp) and look for a directory with a name similar to {975c8028-51d8-44a9-9585-82e9810fe96a}.
  2. Select the entire directory name press Ctrl-P to copy it
  3. Run regedit by selecting Start / Run and entering regedit
    CAUTION: Exercise caution running regedit as corruption to the computer OS can occur.
  4. Press "Ctrl-F" to bring up the find dialog
  5. Press "Ctrl-V" to paste the copied directory name and type Enter.
  6. Delete each registry key where the string is found.
  7. When no more matches are found, go back and delete the directory found in step 1.
  8. Reboot
  9. Install the HP LaserJet 1005 software by running SETUP.

BROWSE FOR INSTALL DIRECTORY DOES NOT WORK

Right-to-left language users installing on Windows 98 or Windows ME may be unable to install driver files to any other folder than the default. This is due to a defect in the installer program. There is no work around at this time.

NOTE: Only a few files will be installed to this directory and they consume very little space.

ADD PRINTER MESSAGE "... PRINTER COULD NOT BE INSTALLED"

In Windows 98 and ME when you install a second copy of the HP LaserJet 1005 printer driver using Microsoft's Add Printer, you may see the error message "... printer could not be installed ..."

If you see this message, follow the steps below to install the driver:

  1. Follow the instructions shown in the error message
  2. Run Add Printer again
  3. Follow the instructions on the screen
  4. When asked to replace or keep the existing driver, select replace.
  5. Follow the instructions on the screen to complete the installation.

INCOMPATIBILITY WITH OTHER PRINTERS INSTALLED ON SAME LPT PORT

If you install the HP LaserJet 1005 on the same LPT port as another printer, the HP LaserJet 1005 may not function properly. To work around this problem do one of the following:

  1. Uninstall the other printer.
  2. Change the LPT port of the other printer to an LPT port that is not used by the HP LaserJet 1005.

MISSING REQUIRED DLL ERROR

You may get an error that a required dll is missing while installing on Windows 95 or Windows NT4.0 via Add Printer Wizard or Plug and Play. To fix this problem, install the HP LaserJet 1005 software by running "Setup.exe" located on the installation CD.

Printing Issues

PRINTING DOUBLE BYTE CHARACTERS FROM OFFICE 97 CAN CAUSE A GPF

When using Microsoft Office 97 on a computer running Windows 98, you may occasionally get a GPF error when printing. This only affects pages with double byte characters.

To work around this problem do one of the following:

  1. Print an unaffected job before printing the affected one
  2. Change the size of the characters on the affected pages
  3. Use Office 2000 or later

SPOOLER32 ERROR

If you encounter a Spooler32 error while printing, run "SP32Fix.exe" located in the Support directory of the install CD.

DOS Printing Issues

WRITE FAULT ERROR WHEN PRINTING FROM DOS

If you receive a Write Fault Error when attempting to print from MS-DOS using the HP LaserJet 1005 DOS printer driver, ensure that MS-DOS jobs are spooled. To do this perform the following steps:

  1. From the Computer's Printers Folder, bring up printer properties for the HP LaserJet 1005 DOS printer.
  2. Click the Details tab and select the desired LPTx: port which must be physically present on your computer.
  3. Click Apply
  4. For Windows 98 and ME click Port Settings and make sure that Spool MS-DOS print jobs is checked.

Technical Assistance and Support Information

OBTAINING ADDITIONAL INFORMATION FROM HP SERVICES

See the HP LaserJet 1005 product user guide for additional ways to obtain software and support information, such as other driver distribution centers, online support, fax service, and other online services.

TO OBTAIN INFORMATION VIA THE INTERNET

HP LaserJet 1005 URL - http://www.hp.com/support/lj1005

Use e-mail to submit questions and/or comments by accessing the HP LaserJet 1005 product site above. HP will e-mail those who sign up for Proactive Notification when new information is available, such as updated software, product announcements, and other product-related news.

Access HP URL - http://www.hp.com

TO SPEAK WITH TRAINED SERVICE TECHNICIANS

Refer to the list of technical support phone numbers in the online user guide.

Legal Statements

TRADEMARK NOTICES

Microsoft® MS-DOS® Windows&reg: and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Zenographics® is the registered trademark of Zenographics Corporation.

LEGAL NOTICE

Information provided in this document and software called the HP LaserJet 1005 product is provided "as is." No implied warranties of merchantability and/or fitness for a particular purpose are given.

The HP LaserJet 1005 product software may be copied and distributed only to users of an HP LaserJet 1005 product. All files on the CD must be copied without modification. All components of the HP LaserJet 1005 product must be distributed together. The HP LaserJet 1005 product may not be distributed for

COPYRIGHTS

Copyright ©2001 Hewlett-Packard Company
Copyright ©2001 Zenographics, Inc.
Copyright ©1990 Microsoft Corporation

All rights reserved.

Revision History

Version:1.0 (16 Jan 2003)
Fixes
Original Software/Drivers