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HP ProtectTools Security Manager Suite

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Note:  Some software requires a valid warranty, current HP support contract, or a license fee.

Type: Software - Security
Version: 4.00 H(10 Oct 2008)
Operating System(s): Microsoft Windows XP Professional
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows Vista Ultimate (64-bit)
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows XP Tablet PC Edition
File name: sp41408.exe (87 MB)
This package contains the HP ProtectTools Security Manager Suite for the supported notebook models and operating systems. HP ProtectTools Security Manager Suite installs the HP ProtectTools Security Manager and the following related applications: - Credential and Fingerprint Manager for HP ProtectTools - Drive Encryption for HP ProtectTools
- Provides Security Manager 4.00 H6. - Provides Credential Manager 4.0.9.1259.13. - Provides Authentec Fingerprint AT8 S200.33_D200.23. - Provides Drive Encryption 4.0.14.0.
1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.
Operating Systems
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Tablet PC Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Ultimate 64 Edition



TITLE:
HP ProtectTools Security Manager Suite
VERSION:
4.00 REV: H
DESCRIPTION:

This package contains the HP ProtectTools Security Manager Suite for the
supported notebook models and operating systems.

HP ProtectTools Security Manager Suite installs the HP ProtectTools Security
Manager and the following related applications:

- Credential and Fingerprint Manager for HP ProtectTools
- Drive Encryption for HP ProtectTools

PURPOSE:
Critical
SoftPaq NUMBER:
sp41408
SUPERSEDES:
sp39780, sp39597, sp39386, sp37914
EFFECTIVE DATE:
October 10, 2008
CATEGORY:
Software - Security
SSM SUPPORTED:
YES
PRODUCT TYPE(S):
Notebooks
HARDWARE PRODUCT MODEL(S):
HP Compaq 6530b Notebook PC
HP Compaq 6530s Notebook PC
HP Compaq 6531s Notebook PC
HP Compaq 6535b Notebook PC
HP Compaq 6535s Notebook PC
HP Compaq 6730b Notebook PC
HP Compaq 6730s Notebook PC
HP Compaq 6735b Notebook PC
HP Compaq 6735s Notebook PC
HP Compaq 6830s Notebook PC
HP EliteBook 2730p Notebook PC
HP EliteBook 6930p Notebook PC
HP EliteBook 8530p Notebook PC
HP EliteBook 8530w Mobile Workstation
HP EliteBook 8730w Mobile Workstation
OPERATING SYSTEM(S):
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Tablet PC Edition
LANGUAGE(S):
Global
ENHANCEMENTS:
- Provides Security Manager 4.00 H6.
- Provides Credential Manager 4.0.9.1259.13.
- Provides Authentec Fingerprint AT8 S200.33_D200.23.
- Provides Drive Encryption 4.0.14.0.
FIXES:
Fixes for Security Manager 4.00 H6:
- Fixes an issue where a Java Card does not work in pre-boot.
- Fixes several issues where Microsoft Windows passwords are not synchronized
correctly and as a result do not work.
- Fixes an issue where the Java Card is missing when doing backups, even if it
is registered.
- Fixes an issue where HP SpareKey Recovery mode is always displayed after
activating an HP SpareKey once.
- Fixes an intermittent issue where an HP ProtectTools Security Manager warning
is displayed after a restart.
- Fixes an issue where a "hyperfil.sys" error is displayed after deactivating
drive encryption using the wizard.
- Fixes an issue where HP SpareKey Recovery mode pops up under a limited user
who did not complete "getting started."
- Fixes an issue where a "blue screen" event 0x8E occurs after completing the
Security Manager Setup.
- Fixes an intermittent issue with Microsoft Internet Explorer where the message
"Microsoft Error Reporting" pops up after launching the browser.
- Fixes an intermittent issue where HP ProtectTools service terminates
unexpectedly with SysEvent ID 7034.
- Fixes an issue where the notebook hangs (stops responding) at the
“Personalized Setting” screen when logged in as a limited user.
- Fixes an intermittent issue that occurs with the US version of Microsoft
Windows XP where an error concerning "PTChangeFilterService" is displayed after
rebooting the notebook or after resuming from Standby (S3) mode.
- Fixes several localization issues with text or graphics for the Portuguese and
Taiwanese languages.
- Fixes an issue where opening Device Access Manager from the system tray while
HP ProtectTools is open results in an error.
- Fixes an issue where an AsGHost.exe or logonUI.exe... error message occurs
during a restart.
- Fixes an intermittent issue where multiple links to Java Card Security are
shown in the HP ProtectTools icon in the system tray.

Fixes for Credential Manager 4.0.9.1259.13:
- Fixes an issue where Single Sign On does not work with live.com.
- Fixes an issue where registering the same finger returns an incorrect error
message and displays the image of the fingerprint in red.
- Fixes an issue where the Application Protection feature does not work after
Backup/Restore.
- Fixes localization issues with text or graphics for the Spanish and Japanese
languages.
- Fixes an issue that occurs with Microsoft Windows XP notebooks, where the
"..\IAM\Bin" folder is still present after uninstalling the HP ProtectTools
Suite.
- Fixes an issue where the Fast User Switching feature in Credential Manager
does not work in the logged off state.
- Fixes an intermittent issue, which occurs with Microsoft Windows Vista
notebooks, where the Java Card icon on the Credential Providers screen that
reads as "Insert card or token" disappears.
- Fixes an issue where a "blue screen" event occurs if the Credential Manager
logon interface is used.
- Fixes an issue where a user cannot log on to the Credential Manager and a
"Server public key is not installed" message is displayed.
- Fixes an issue where users cannot log on to Microsoft Windows using a
SmartCard.
- Fixes an issue where the ProtectTools Security Manager Auto-logon feature does
not work.
- Fixes an issue where the One-Step Logon feature fails at pre-boot when swiping
a fingerprint.
- Fixes an issue where the Lock Workstation feature does not work correctly.
- Fixes an issue where fingerprint logon does not work after running a
ProtectTools Backup and Restore.
- Fixes an issue where the Change Password feature from the Microsoft Windows
Vista menu does not work if the Credential Manager icon is selected.
PREREQUISITES:
None

HOW TO USE:
1. Download the file by clicking the "Download" or "Obtain Software" button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2008 Hewlett-Packard Development Company, L.P.

Fixes for Security Manager 4.00 H6: - Fixes an issue where a Java Card does not work in pre-boot. - Fixes several issues where Microsoft Windows passwords are not synchronized correctly and as a result do not work. - Fixes an issue where the Java Card is missing when doing backups, even if it is registered. - Fixes an issue where HP SpareKey Recovery mode is always displayed after activating an HP SpareKey once. - Fixes an intermittent issue where an HP ProtectTools Security Manager warning is displayed after a restart. - Fixes an issue where a "hyperfil.sys" error is displayed after deactivating drive encryption using the wizard. - Fixes an issue where HP SpareKey Recovery mode pops up under a limited user who did not complete "getting started." - Fixes an issue where a "blue screen" event 0x8E occurs after completing the Security Manager Setup. - Fixes an intermittent issue with Microsoft Internet Explorer where the message "Microsoft Error Reporting" pops up after launching the browser. - Fixes an intermittent issue where HP ProtectTools service terminates unexpectedly with SysEvent ID 7034. - Fixes an issue where the notebook hangs (stops responding) at the “Personalized Setting” screen when logged in as a limited user. - Fixes an intermittent issue that occurs with the US version of Microsoft Windows XP where an error concerning "PTChangeFilterService" is displayed after rebooting the notebook or after resuming from Standby (S3) mode. - Fixes several localization issues with text or graphics for the Portuguese and Taiwanese languages. - Fixes an issue where opening Device Access Manager from the system tray while HP ProtectTools is open results in an error. - Fixes an issue where an AsGHost.exe or logonUI.exe... error message occurs during a restart. - Fixes an intermittent issue where multiple links to Java Card Security are shown in the HP ProtectTools icon in the system tray. Fixes for Credential Manager 4.0.9.1259.13: - Fixes an issue where Single Sign On does not work with live.com. - Fixes an issue where registering the same finger returns an incorrect error message and displays the image of the fingerprint in red. - Fixes an issue where the Application Protection feature does not work after Backup/Restore. - Fixes localization issues with text or graphics for the Spanish and Japanese languages. - Fixes an issue that occurs with Microsoft Windows XP notebooks, where the "..\IAM\Bin" folder is still present after uninstalling the HP ProtectTools Suite. - Fixes an issue where the Fast User Switching feature in Credential Manager does not work in the logged off state. - Fixes an intermittent issue, which occurs with Microsoft Windows Vista notebooks, where the Java Card icon on the Credential Providers screen that reads as "Insert card or token" disappears. - Fixes an issue where a "blue screen" event occurs if the Credential Manager logon interface is used. - Fixes an issue where a user cannot log on to the Credential Manager and a "Server public key is not installed" message is displayed. - Fixes an issue where users cannot log on to Microsoft Windows using a SmartCard. - Fixes an issue where the ProtectTools Security Manager Auto-logon feature does not work. - Fixes an issue where the One-Step Logon feature fails at pre-boot when swiping a fingerprint. - Fixes an issue where the Lock Workstation feature does not work correctly. - Fixes an issue where fingerprint logon does not work after running a ProtectTools Backup and Restore. - Fixes an issue where the Change Password feature from the Microsoft Windows Vista menu does not work if the Credential Manager icon is selected.
Version:4.00.10.6 (14 Apr 2009)
Enhancements
- Upgrades the HP ProtectTools Security Mananger to version 4.0. - Includes updates to Drive Encryption and Credential Manager.

Version:4.00 H (10 Oct 2008)
Fixes
Fixes for Security Manager 4.00 H6: - Fixes an issue where a Java Card does not work in pre-boot. - Fixes several issues where Microsoft Windows passwords are not synchronized correctly and as a result do not work. - Fixes an issue where the Java Card is missing when doing backups, even if it is registered. - Fixes an issue where HP SpareKey Recovery mode is always displayed after activating an HP SpareKey once. - Fixes an intermittent issue where an HP ProtectTools Security Manager warning is displayed after a restart. - Fixes an issue where a "hyperfil.sys" error is displayed after deactivating drive encryption using the wizard. - Fixes an issue where HP SpareKey Recovery mode pops up under a limited user who did not complete "getting started." - Fixes an issue where a "blue screen" event 0x8E occurs after completing the Security Manager Setup. - Fixes an intermittent issue with Microsoft Internet Explorer where the message "Microsoft Error Reporting" pops up after launching the browser. - Fixes an intermittent issue where HP ProtectTools service terminates unexpectedly with SysEvent ID 7034. - Fixes an issue where the notebook hangs (stops responding) at the “Personalized Setting” screen when logged in as a limited user. - Fixes an intermittent issue that occurs with the US version of Microsoft Windows XP where an error concerning "PTChangeFilterService" is displayed after rebooting the notebook or after resuming from Standby (S3) mode. - Fixes several localization issues with text or graphics for the Portuguese and Taiwanese languages. - Fixes an issue where opening Device Access Manager from the system tray while HP ProtectTools is open results in an error. - Fixes an issue where an AsGHost.exe or logonUI.exe... error message occurs during a restart. - Fixes an intermittent issue where multiple links to Java Card Security are shown in the HP ProtectTools icon in the system tray. Fixes for Credential Manager 4.0.9.1259.13: - Fixes an issue where Single Sign On does not work with live.com. - Fixes an issue where registering the same finger returns an incorrect error message and displays the image of the fingerprint in red. - Fixes an issue where the Application Protection feature does not work after Backup/Restore. - Fixes localization issues with text or graphics for the Spanish and Japanese languages. - Fixes an issue that occurs with Microsoft Windows XP notebooks, where the "..\IAM\Bin" folder is still present after uninstalling the HP ProtectTools Suite. - Fixes an issue where the Fast User Switching feature in Credential Manager does not work in the logged off state. - Fixes an intermittent issue, which occurs with Microsoft Windows Vista notebooks, where the Java Card icon on the Credential Providers screen that reads as "Insert card or token" disappears. - Fixes an issue where a "blue screen" event occurs if the Credential Manager logon interface is used. - Fixes an issue where a user cannot log on to the Credential Manager and a "Server public key is not installed" message is displayed. - Fixes an issue where users cannot log on to Microsoft Windows using a SmartCard. - Fixes an issue where the ProtectTools Security Manager Auto-logon feature does not work. - Fixes an issue where the One-Step Logon feature fails at pre-boot when swiping a fingerprint. - Fixes an issue where the Lock Workstation feature does not work correctly. - Fixes an issue where fingerprint logon does not work after running a ProtectTools Backup and Restore. - Fixes an issue where the Change Password feature from the Microsoft Windows Vista menu does not work if the Credential Manager icon is selected.
Enhancements
- Provides Security Manager 4.00 H6. - Provides Credential Manager 4.0.9.1259.13. - Provides Authentec Fingerprint AT8 S200.33_D200.23. - Provides Drive Encryption 4.0.14.0.

Version:4.00 D (20 Aug 2008)

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Type: Software - Security
Version: 4.00 H(10 Oct 2008)
Operating System(s):
Microsoft Windows XP Professional
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows Vista Home Basic (64-bit)
Microsoft Windows Vista Business (64-bit)
Microsoft Windows Vista Enterprise (64-bit)
Microsoft Windows Vista Ultimate (64-bit)
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows XP Tablet PC Edition

Description

This package contains the HP ProtectTools Security Manager Suite for the supported notebook models and operating systems. HP ProtectTools Security Manager Suite installs the HP ProtectTools Security Manager and the following related applications: - Credential and Fingerprint Manager for HP ProtectTools - Drive Encryption for HP ProtectTools

Enhancements

- Provides Security Manager 4.00 H6. - Provides Credential Manager 4.0.9.1259.13. - Provides Authentec Fingerprint AT8 S200.33_D200.23. - Provides Drive Encryption 4.0.14.0.

Installation Instructions

1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.

System Requirements

Operating Systems
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Tablet PC Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Ultimate 64 Edition



Release Notes

TITLE:
HP ProtectTools Security Manager Suite
VERSION:
4.00 REV: H
DESCRIPTION:

This package contains the HP ProtectTools Security Manager Suite for the
supported notebook models and operating systems.

HP ProtectTools Security Manager Suite installs the HP ProtectTools Security
Manager and the following related applications:

- Credential and Fingerprint Manager for HP ProtectTools
- Drive Encryption for HP ProtectTools

PURPOSE:
Critical
SoftPaq NUMBER:
sp41408
SUPERSEDES:
sp39780, sp39597, sp39386, sp37914
EFFECTIVE DATE:
October 10, 2008
CATEGORY:
Software - Security
SSM SUPPORTED:
YES
PRODUCT TYPE(S):
Notebooks
HARDWARE PRODUCT MODEL(S):
HP Compaq 6530b Notebook PC
HP Compaq 6530s Notebook PC
HP Compaq 6531s Notebook PC
HP Compaq 6535b Notebook PC
HP Compaq 6535s Notebook PC
HP Compaq 6730b Notebook PC
HP Compaq 6730s Notebook PC
HP Compaq 6735b Notebook PC
HP Compaq 6735s Notebook PC
HP Compaq 6830s Notebook PC
HP EliteBook 2730p Notebook PC
HP EliteBook 6930p Notebook PC
HP EliteBook 8530p Notebook PC
HP EliteBook 8530w Mobile Workstation
HP EliteBook 8730w Mobile Workstation
OPERATING SYSTEM(S):
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Tablet PC Edition
LANGUAGE(S):
Global
ENHANCEMENTS:
- Provides Security Manager 4.00 H6.
- Provides Credential Manager 4.0.9.1259.13.
- Provides Authentec Fingerprint AT8 S200.33_D200.23.
- Provides Drive Encryption 4.0.14.0.
FIXES:
Fixes for Security Manager 4.00 H6:
- Fixes an issue where a Java Card does not work in pre-boot.
- Fixes several issues where Microsoft Windows passwords are not synchronized
correctly and as a result do not work.
- Fixes an issue where the Java Card is missing when doing backups, even if it
is registered.
- Fixes an issue where HP SpareKey Recovery mode is always displayed after
activating an HP SpareKey once.
- Fixes an intermittent issue where an HP ProtectTools Security Manager warning
is displayed after a restart.
- Fixes an issue where a "hyperfil.sys" error is displayed after deactivating
drive encryption using the wizard.
- Fixes an issue where HP SpareKey Recovery mode pops up under a limited user
who did not complete "getting started."
- Fixes an issue where a "blue screen" event 0x8E occurs after completing the
Security Manager Setup.
- Fixes an intermittent issue with Microsoft Internet Explorer where the message
"Microsoft Error Reporting" pops up after launching the browser.
- Fixes an intermittent issue where HP ProtectTools service terminates
unexpectedly with SysEvent ID 7034.
- Fixes an issue where the notebook hangs (stops responding) at the
“Personalized Setting” screen when logged in as a limited user.
- Fixes an intermittent issue that occurs with the US version of Microsoft
Windows XP where an error concerning "PTChangeFilterService" is displayed after
rebooting the notebook or after resuming from Standby (S3) mode.
- Fixes several localization issues with text or graphics for the Portuguese and
Taiwanese languages.
- Fixes an issue where opening Device Access Manager from the system tray while
HP ProtectTools is open results in an error.
- Fixes an issue where an AsGHost.exe or logonUI.exe... error message occurs
during a restart.
- Fixes an intermittent issue where multiple links to Java Card Security are
shown in the HP ProtectTools icon in the system tray.

Fixes for Credential Manager 4.0.9.1259.13:
- Fixes an issue where Single Sign On does not work with live.com.
- Fixes an issue where registering the same finger returns an incorrect error
message and displays the image of the fingerprint in red.
- Fixes an issue where the Application Protection feature does not work after
Backup/Restore.
- Fixes localization issues with text or graphics for the Spanish and Japanese
languages.
- Fixes an issue that occurs with Microsoft Windows XP notebooks, where the
"..\IAM\Bin" folder is still present after uninstalling the HP ProtectTools
Suite.
- Fixes an issue where the Fast User Switching feature in Credential Manager
does not work in the logged off state.
- Fixes an intermittent issue, which occurs with Microsoft Windows Vista
notebooks, where the Java Card icon on the Credential Providers screen that
reads as "Insert card or token" disappears.
- Fixes an issue where a "blue screen" event occurs if the Credential Manager
logon interface is used.
- Fixes an issue where a user cannot log on to the Credential Manager and a
"Server public key is not installed" message is displayed.
- Fixes an issue where users cannot log on to Microsoft Windows using a
SmartCard.
- Fixes an issue where the ProtectTools Security Manager Auto-logon feature does
not work.
- Fixes an issue where the One-Step Logon feature fails at pre-boot when swiping
a fingerprint.
- Fixes an issue where the Lock Workstation feature does not work correctly.
- Fixes an issue where fingerprint logon does not work after running a
ProtectTools Backup and Restore.
- Fixes an issue where the Change Password feature from the Microsoft Windows
Vista menu does not work if the Credential Manager icon is selected.
PREREQUISITES:
None

HOW TO USE:
1. Download the file by clicking the "Download" or "Obtain Software" button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).

2. Double-click the downloaded file and follow the on-screen instructions.


Copyright (c) 2008 Hewlett-Packard Development Company, L.P.

Fixes

Fixes for Security Manager 4.00 H6: - Fixes an issue where a Java Card does not work in pre-boot. - Fixes several issues where Microsoft Windows passwords are not synchronized correctly and as a result do not work. - Fixes an issue where the Java Card is missing when doing backups, even if it is registered. - Fixes an issue where HP SpareKey Recovery mode is always displayed after activating an HP SpareKey once. - Fixes an intermittent issue where an HP ProtectTools Security Manager warning is displayed after a restart. - Fixes an issue where a "hyperfil.sys" error is displayed after deactivating drive encryption using the wizard. - Fixes an issue where HP SpareKey Recovery mode pops up under a limited user who did not complete "getting started." - Fixes an issue where a "blue screen" event 0x8E occurs after completing the Security Manager Setup. - Fixes an intermittent issue with Microsoft Internet Explorer where the message "Microsoft Error Reporting" pops up after launching the browser. - Fixes an intermittent issue where HP ProtectTools service terminates unexpectedly with SysEvent ID 7034. - Fixes an issue where the notebook hangs (stops responding) at the “Personalized Setting” screen when logged in as a limited user. - Fixes an intermittent issue that occurs with the US version of Microsoft Windows XP where an error concerning "PTChangeFilterService" is displayed after rebooting the notebook or after resuming from Standby (S3) mode. - Fixes several localization issues with text or graphics for the Portuguese and Taiwanese languages. - Fixes an issue where opening Device Access Manager from the system tray while HP ProtectTools is open results in an error. - Fixes an issue where an AsGHost.exe or logonUI.exe... error message occurs during a restart. - Fixes an intermittent issue where multiple links to Java Card Security are shown in the HP ProtectTools icon in the system tray. Fixes for Credential Manager 4.0.9.1259.13: - Fixes an issue where Single Sign On does not work with live.com. - Fixes an issue where registering the same finger returns an incorrect error message and displays the image of the fingerprint in red. - Fixes an issue where the Application Protection feature does not work after Backup/Restore. - Fixes localization issues with text or graphics for the Spanish and Japanese languages. - Fixes an issue that occurs with Microsoft Windows XP notebooks, where the "..\IAM\Bin" folder is still present after uninstalling the HP ProtectTools Suite. - Fixes an issue where the Fast User Switching feature in Credential Manager does not work in the logged off state. - Fixes an intermittent issue, which occurs with Microsoft Windows Vista notebooks, where the Java Card icon on the Credential Providers screen that reads as "Insert card or token" disappears. - Fixes an issue where a "blue screen" event occurs if the Credential Manager logon interface is used. - Fixes an issue where a user cannot log on to the Credential Manager and a "Server public key is not installed" message is displayed. - Fixes an issue where users cannot log on to Microsoft Windows using a SmartCard. - Fixes an issue where the ProtectTools Security Manager Auto-logon feature does not work. - Fixes an issue where the One-Step Logon feature fails at pre-boot when swiping a fingerprint. - Fixes an issue where the Lock Workstation feature does not work correctly. - Fixes an issue where fingerprint logon does not work after running a ProtectTools Backup and Restore. - Fixes an issue where the Change Password feature from the Microsoft Windows Vista menu does not work if the Credential Manager icon is selected.

Revision History

Version:4.00.10.6 (14 Apr 2009)
Enhancements
- Upgrades the HP ProtectTools Security Mananger to version 4.0. - Includes updates to Drive Encryption and Credential Manager.

Version:4.00 H (10 Oct 2008)
Fixes
Fixes for Security Manager 4.00 H6: - Fixes an issue where a Java Card does not work in pre-boot. - Fixes several issues where Microsoft Windows passwords are not synchronized correctly and as a result do not work. - Fixes an issue where the Java Card is missing when doing backups, even if it is registered. - Fixes an issue where HP SpareKey Recovery mode is always displayed after activating an HP SpareKey once. - Fixes an intermittent issue where an HP ProtectTools Security Manager warning is displayed after a restart. - Fixes an issue where a "hyperfil.sys" error is displayed after deactivating drive encryption using the wizard. - Fixes an issue where HP SpareKey Recovery mode pops up under a limited user who did not complete "getting started." - Fixes an issue where a "blue screen" event 0x8E occurs after completing the Security Manager Setup. - Fixes an intermittent issue with Microsoft Internet Explorer where the message "Microsoft Error Reporting" pops up after launching the browser. - Fixes an intermittent issue where HP ProtectTools service terminates unexpectedly with SysEvent ID 7034. - Fixes an issue where the notebook hangs (stops responding) at the “Personalized Setting” screen when logged in as a limited user. - Fixes an intermittent issue that occurs with the US version of Microsoft Windows XP where an error concerning "PTChangeFilterService" is displayed after rebooting the notebook or after resuming from Standby (S3) mode. - Fixes several localization issues with text or graphics for the Portuguese and Taiwanese languages. - Fixes an issue where opening Device Access Manager from the system tray while HP ProtectTools is open results in an error. - Fixes an issue where an AsGHost.exe or logonUI.exe... error message occurs during a restart. - Fixes an intermittent issue where multiple links to Java Card Security are shown in the HP ProtectTools icon in the system tray. Fixes for Credential Manager 4.0.9.1259.13: - Fixes an issue where Single Sign On does not work with live.com. - Fixes an issue where registering the same finger returns an incorrect error message and displays the image of the fingerprint in red. - Fixes an issue where the Application Protection feature does not work after Backup/Restore. - Fixes localization issues with text or graphics for the Spanish and Japanese languages. - Fixes an issue that occurs with Microsoft Windows XP notebooks, where the "..\IAM\Bin" folder is still present after uninstalling the HP ProtectTools Suite. - Fixes an issue where the Fast User Switching feature in Credential Manager does not work in the logged off state. - Fixes an intermittent issue, which occurs with Microsoft Windows Vista notebooks, where the Java Card icon on the Credential Providers screen that reads as "Insert card or token" disappears. - Fixes an issue where a "blue screen" event occurs if the Credential Manager logon interface is used. - Fixes an issue where a user cannot log on to the Credential Manager and a "Server public key is not installed" message is displayed. - Fixes an issue where users cannot log on to Microsoft Windows using a SmartCard. - Fixes an issue where the ProtectTools Security Manager Auto-logon feature does not work. - Fixes an issue where the One-Step Logon feature fails at pre-boot when swiping a fingerprint. - Fixes an issue where the Lock Workstation feature does not work correctly. - Fixes an issue where fingerprint logon does not work after running a ProtectTools Backup and Restore. - Fixes an issue where the Change Password feature from the Microsoft Windows Vista menu does not work if the Credential Manager icon is selected.
Enhancements
- Provides Security Manager 4.00 H6. - Provides Credential Manager 4.0.9.1259.13. - Provides Authentec Fingerprint AT8 S200.33_D200.23. - Provides Drive Encryption 4.0.14.0.

Version:4.00 D (20 Aug 2008)