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Use the HP Support Center to search an extensive collection of support content such as technical documents, patch Read Me files, manuals and forum postings.
For details on search support and entitlement levels, see the Contracts and Warranties Help file.
You can search all available HP Support Center content, from the following locations:
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Product contextual search
You can now search by keyword within the context of an individual product. Navigate to an individual product using the product selector, then enter the keyword.
Product contextual search returns content that is specific to the product, and is further filtered based on the keyword you enter.
If you sign in with your HP passport ID, you can save up to ten searches. These searches can include parameters such as product, keywords, and content type. When you run a saved search, it is run against the latest version of the content repository, so results may differ from earlier searches made with the same saved search. You can add, remove and replace up to ten of these saved searches.
If a search finds zero results because not all keywords were found in a document, it will then look for a partial match, based on finding any of the keywords, and display those results.
Simplify the search for NonStop content by adding the keyword "NonStop" (without the quotes) to any search.
Search by document ID
You can search for content by document ID, if you know it. Some content, such as forum postings, certain manuals, white papers and drivers do not have document IDs. Filter options are ignored in a search by document ID.
If you cannot find the document, be sure you have entered the document ID correctly. It may be that you do not have access rights to a document based on your entitlement level, or the document may be for HP internal use only.
Search by product and keyword
Note: Although you can search by product and keyword, we recommend using the new product contextual search instead.
Search for products by name, using keyword search. A keyword is any text you enter into the search box, including a product name. If the product name contains a space, surround the name with quotes. Use the radio buttons below the search box, and the additional filters described below, to search more effectively.
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Search patterns using All Words
Search with All Words selected, to use search patterns, with the characters listed below. The plus sign (+) meaning required inclusion or Boolean AND is the default in All Words, so is redundant and therefore not listed.
Note that non-alphanumeric characters are ignored in both the search string and in the document text to be searched. They are effectively replaced with a space character. Question marks and asterisks do not match spaces in this context, so a search containing either will not match a non-alphanumeric character. Examples:
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In addition to the search criteria, you can narrow your search by filtering on content type, date, and sort type. You can display a summary, specify the number of results per page, and search within results:
Security Bulletin Archive
Security Bulletins are among the content types available to filter your search. In addition to filtering, you can use the "Archive" link next to the Security Bulletin content type checkbox, to gain access to all HP security bulletins.