|Download options||View Download options menu||Knowledge Base||View Knowledge Base menu||Forums||Parts, Repair & Warranty||View Parts, Repair & Warranty menu||Get help from HP||View Get help from HP menu|
|Rate this content|
SUPPORT COMMUNICATION - CUSTOMER ADVISORY
Document ID: c02994661
Advisory: (Revision) ProLiant BL465c G7 Servers - A Limited Number of ProLiant BL465c G7 Server Blades May Be Unable to Flash the System ROM to a Later Version
Release Date: 2013-12-18
Last Updated: 2013-12-18
On a very limited number of ProLiant BL465c G7 server blades, when an attempt is made to flash the System ROM to a later version, the message, Reprogramming…..Flash Programming failed will be displayed , and the attempt will be unsuccessful.
A very limited number of ProLiant BL465c G7 server blades with a CPLD code prior to version 14.
To correct this issue, update to System Programmable Logic Device Version 15 for the ProLiant BL465c G7 as shown below. The Smart Components are available as follows:
Linux Smart Component:
Windows Smart Component:
Ensure that the server is running the latest available version of HP Integrated Lights-Out 3 (iLO 3) Firmware, available here:
Perform the following steps to obtain the latest iLO 3 firmware version:
Perform the following:
In North America, contact Customer Support at 1-800-334-5144
For Customer Support outside of North America, click on the following URL for a list of Customer Support Centers and appropriate phone numbers:
RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory
NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .
SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .
Hardware Platforms Affected: HP ProLiant BL465c G7 Server Blade
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02994661
©Copyright 2013 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.